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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Queue Management

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Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

Heathrow’s Health and Safety Director, Amanda Owen, discusses passenger and staff safety, next generation security and post-COVID-19 operations.

Initiatives // Apr 2020

Emirates steps up COVID-19 safety measures for passengers and staff

Personal protective equipment, thermal scanners and social distancing indicators have been introduced to help keep passengers and staff safe.

Crew Empowerment, Initiatives // Apr 2020

Port Authority airports adopt real-time tracking of security and taxi wait times

The real-time tracking information is part of the Port Authority’s efforts to deliver an enhanced experience for passengers using JFK, EWR, LGA and SWF airports.

Wayfinding & Passenger Services // Feb 2019

How Hamad Airport is creating “a single biometric system” to optimise operational efficiency

FTE met with Ioannis Metsovitis, VP Operations, Hamad International Airport, as the airport prepares to showcase Doha at the FIFA 2022 World Cup.

Initiatives // Dec 2018

Cardiff Airport hosts trial of space technology security scanner

The walk-through scanner uses space technology to image human body heat and has the potential to reduce queues as it screens people on the move.

Security // Dec 2018

IATA Global Passenger Survey highlights demand for more seamless air travel experience

Initiatives // Oct 2018

San Diego International Airport unveils new international arrivals facility

Terminal Design // Jul 2018

United Airlines partners with The Private Suite to offer luxury experience at LAX

Lounges & Gates // May 2018

Hamad International Airport increases security screening capacity and reduces queuing times for transfer passengers

Security // May 2018

Six more airlines join TSA PreCheck trusted traveller programme

The six new airline partners are Air Serbia, Condor Airlines, Porter Airlines, SAS Scandinavian Airlines, Thomas Cook Airlines (UK) and Thomas Cook Airlines (Scandinavia).

Security // May 2018

Abu Dhabi International Airport installs smart passenger flow and queue management tech

More than 450 sensors have been installed in 19 areas across the two terminals and will help to boost efficiency across check-in, security, immigration and baggage reclaim.

Initiatives // May 2018

Security screening checkpoint upgrade complete in LAX Tom Bradley International Terminal

Fourteen of the high-tech lanes have been installed in a joint project by Los Angeles World Airports and the Transportation Security Administration.

Security // Apr 2018

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Lufthansa pilots biometric boarding technology at LAX

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Tagged: Queue Management

Subscribe to our newsletter

Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

Emirates steps up COVID-19 safety measures for passengers and staff

Port Authority airports adopt real-time tracking of security and taxi wait times

How Hamad Airport is creating “a single biometric system” to optimise operational efficiency

Cardiff Airport hosts trial of space technology security scanner

IATA Global Passenger Survey highlights demand for more seamless air travel experience

San Diego International Airport unveils new international arrivals facility

United Airlines partners with The Private Suite to offer luxury experience at LAX

Hamad International Airport increases security screening capacity and reduces queuing times for transfer passengers

Six more airlines join TSA PreCheck trusted traveller programme

Abu Dhabi International Airport installs smart passenger flow and queue management tech

Security screening checkpoint upgrade complete in LAX Tom Bradley International Terminal

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Lufthansa pilots biometric boarding technology at LAX

Miami International Airport opens new inspection facility with facial recognition technology

LAX trials facial recognition and advanced imaging technology at security

Virgin Australia launches pop-up check-in and bag drop service

S7 Airlines introduces roaming check-in at two Russian airports

Lufthansa speeds up peak time departures experience at Munich Airport

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