REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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The first air transport innovation network

8-10 Sep 2021

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9-10 June 2021

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8-9 Dec 2020

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.

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How COVID-19 has helped accelerate Winnipeg Airports Authority’s innovation programme

Winnipeg Airports Authority’s Scott Marohn discusses immediate and long-term strategies for regaining passenger confidence and driving innovation.

Initiatives // Aug 2020

A new start for SEA Milan Airports with enhanced focus on seamless travel and firm commitment to sustainability

FTE speaks to Armando Brunini, CEO SEA Milan Airports, as the operator of Malpensa and Linate airports is seeing the first signs of a recovery.

Biometrics, Initiatives // Jul 2020

Emirates to cover COVID-19 medical costs for customers in bid to boost travel confidence

Emirates has become the first airline to offer its passengers free COVID-19 cover, including medical expenses and quarantine costs.

Initiatives // Jul 2020

New social distancing monitoring technology implemented at JFK T4

The camera-enabled technology, developed by CrowdVision, will help to monitor social distancing at John F. Kennedy International Airport’s Terminal 4.

Check-in, Initiatives, On the Ground, Wayfinding & Passenger Services // Jul 2020

Alaska Airlines to become latest oneworld member

Alaska Airlines will join oneworld by the end of the year, becoming the alliance’s 14th member airline and bringing even more destinations to customers.

Initiatives // Jul 2020

Sheremetyevo Airport pilots express COVID-19 testing

Initiatives // Jul 2020

FTE CEO update: FTE APEX Virtual Expo launched; plus Singapore, Vegas and Dublin updates

FTE Event News, Initiatives // Jul 2020

DXB to offer free movie streaming service to passengers

Initiatives // Jul 2020

Air Canada to explore rapid COVID-19 testing

Initiatives // Jul 2020

Etihad Airways to offer COVID-19 home testing service prior to travel

Etihad partnered with Mediclinic Middle East to offer UAE-based travellers COVID-19 testing at their home, or at a Mediclinic facility before they travel.

Initiatives, Pre-travel // Jul 2020

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.

Biometrics, Initiatives, Robotics & AI // Jul 2020

New Air Arabia Abu Dhabi LCC to start operations on 14 July

The UAE capital’s first low-cost carrier, established following a joint venture by Etihad and Air Arabia, will make its inaugural flight on 14 July.

Initiatives // Jul 2020

FTE APEX virtual EXPO

The air transport industry’s first major digital trade show

8-9 Dec 2020

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Future Travel Experience APEX Asia EXPO

3-4 Feb 2021, Marina Bay Sands, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Ancillary

RDS, Dublin

9-10 June 2021

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

RDS, Dublin

9-10 June 2021

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Future Travel Experience Global

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Heathrow ready to host UK’s first COVID-19 airport testing trial

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On the Ground: Initiatives

Subscribe to our newsletter

How COVID-19 has helped accelerate Winnipeg Airports Authority’s innovation programme

A new start for SEA Milan Airports with enhanced focus on seamless travel and firm commitment to sustainability

Emirates to cover COVID-19 medical costs for customers in bid to boost travel confidence

New social distancing monitoring technology implemented at JFK T4

Alaska Airlines to become latest oneworld member

Sheremetyevo Airport pilots express COVID-19 testing

FTE CEO update: FTE APEX Virtual Expo launched; plus Singapore, Vegas and Dublin updates

DXB to offer free movie streaming service to passengers

Air Canada to explore rapid COVID-19 testing

Etihad Airways to offer COVID-19 home testing service prior to travel

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

New Air Arabia Abu Dhabi LCC to start operations on 14 July

FTE APEX virtual EXPO

Future Travel Experience APEX Asia EXPO

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Global

Heathrow ready to host UK’s first COVID-19 airport testing trial

Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

oneworld launches customer information portal in alliance commitment to health and well-being

Avinor rolls out end-to-end touchless travel programme

Tampa International Airport’s quest towards a contactless passenger experience

Changi Airport introduces new contactless and cleaning innovations

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