REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.
Wizz Air has outlined plans to set up a new airline subsidiary registered in Malta, as it aims to strengthen its position and expansion plans in Europe.
Vancouver International Airport has installed antimicrobial copper on high-touch surfaces to help protect the health and safety of passengers and staff.
QVerse allows users to virtually tour and navigate the check-in area at Hamad International Airport and the cabin interior of Qatar Airways’ aircraft.
The next members-only FTE Innovation & Startup Hub Live event will take place at Trinity Business School at Trinity College Dublin on 7 June 2022.
A number of projects are already underway to build signature brand experiences in the metaverse, alongside both collectible and utility-based NFTs.
SunExpress passenger can use the FurtherPass app to upload their digital COVID-19 vaccination certificate and verify their documents prior to their flight.
JetBlue Technology Ventures’ Stephen Snyder and Geneva Airport’s Hamidul Huq delivered the keynotes, while four startups pitched their products and services.
FTE Training will support the aviation industry’s post-pandemic recovery with online training courses for airlines, airports and their partners.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In light of the Russia-Ukraine conflict, FTE looks into the initiatives undertaken to block Russian aircraft from using international airspace and to support Ukrainian refugees.
Cincinnati/Northern Kentucky International Airport has teamed up with the University of Cincinnati to utilise airport data to predict when travellers arrive at the terminal.
Wizz Air has already added larger planes and extra flights from border countries to Europe to help support the movement of refugees.
Airport Intelligence’s Korijn Defever shares key takeaways from a recent workshop on the future of operational excellence, which took place during FTE Global 2021.
Groupe ADP has launched a new strategic vision to make its airports multimodal and has unveiled a new retail and hospitality concept.
The FTE Transformation Power List 2022 will recognise the most transformative digital change enablers within the airline and airport industry in the EMEA region.
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