REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.

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FTE-APEX Asia EXPO 2019 in pictures – ‘Collaborate to Innovate’

View our visual round-up of FTE-APEX Asia EXPO 2019, which took place at the Marina Bay Sands Expo & Convention Centre in Singapore, 12-13 November 2019.

FTE Event News, Initiatives // Nov 2019

‘Success in our industry depends on innovation through collaboration, through integration, through diversity. Not through silos.’

FTE speaks to Marcelo Motta, Chief Technology Officer at Securiport, the FTE Innovation & Startup Hub’s first Enterprise Partner.

Initiatives // Nov 2019

Airlines and airports spend a record $50bn on improving the passenger experience

According to a report by SITA, airlines and airports have spent a record US$50bn in 2018 on IT to support improvements to the passenger journey.

Initiatives // Nov 2019

FTE-APEX Asia EXPO 2019 Exhibition Preview – from biometrics and baggage to IFEC and aircraft seating

A round-up of what you can expect to see at the free-to-attend FTE-APEX Asia EXPO 2019, taking place at the Marina Bay Sands in Singapore, 12-13 November.

FTE Event News, Initiatives // Oct 2019

Gatwick Airport trials boarding by seat number to reduce queues

During the two-month trial in partnership with easyJet, digital screens and staff will be placed at the gate to show passengers the order to board.

Initiatives // Oct 2019

Future Travel Experience launches all-new FTE Air MobilityX event in 2020

FTE Event News, Initiatives // Oct 2019

Schiphol Airport rolls out Internet of Things applications

Initiatives // Oct 2019

Volocopter completes milestone air taxi flight in Singapore

Initiatives // Oct 2019

Etihad and Air Arabia join forces to launch new low-cost carrier

Initiatives // Oct 2019

Flybe to rebrand as Virgin Connect in 2020

As of next year, Flybe will rebrand as Virgin Connect, following its acquisition by a Virgin Atlantic-led consortium earlier this year.

Initiatives // Oct 2019

Video interview: Alaska Airlines in the midst of a “cultural revolution”

In this video interview, Alaska Airlines’ Dave McCormick discusses the airline’s customer experience strategy, following its merger with Virgin America.

Initiatives // Sep 2019

SWISS to introduce new Flightpass for services departing from Geneva

Following successful trials, SWISS will introduce a new Flightpass product, offering 10 one-way flights within Europe from or to Geneva.

Initiatives // Sep 2019

FUTURE TRAVEL EXPERIENCE EMEA

3 - 4 June 2020

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Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Why data analytics is a vital tool for unlocking new customer experience and revenue opportunities

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On the Ground: Initiatives

Subscribe to our newsletter

FTE-APEX Asia EXPO 2019 in pictures – ‘Collaborate to Innovate’

‘Success in our industry depends on innovation through collaboration, through integration, through diversity. Not through silos.’

Airlines and airports spend a record $50bn on improving the passenger experience

FTE-APEX Asia EXPO 2019 Exhibition Preview – from biometrics and baggage to IFEC and aircraft seating

Gatwick Airport trials boarding by seat number to reduce queues

Future Travel Experience launches all-new FTE Air MobilityX event in 2020

Schiphol Airport rolls out Internet of Things applications

Volocopter completes milestone air taxi flight in Singapore

Etihad and Air Arabia join forces to launch new low-cost carrier

Flybe to rebrand as Virgin Connect in 2020

Video interview: Alaska Airlines in the midst of a “cultural revolution”

SWISS to introduce new Flightpass for services departing from Geneva

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

Future Travel Experience APEX Asia EXPO

Why data analytics is a vital tool for unlocking new customer experience and revenue opportunities

Hyperloop accelerating “on-demand, direct, autonomous” travel – but is it a threat to air travel?

Qantas to research inflight wellbeing on ultra-long-haul flights

FTE Global 2019 Exhibition Preview – from biometrics and baggage handling to assistive tech, RFID and IFE

AppChallenge at the heart of Singapore Airlines’ engagement with the global startup scene

7 airport and airline sustainability initiatives that can reduce the impact on the environment

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