REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.
The week-long trial at Edinburgh Airport, which started on 1 March, uses tests that only require a saliva sample and deliver results within 15 minutes.
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The testing programme is designed to explore the efficacy of antigen testing, compared with PCR tests in a high-throughput airport environment.
Heathrow Airport’s Ben Wagenaar, Innovation Architect, shares what technologies are currently on his agenda in the short and long-term.
The new service will allow passengers to send COVID-19 test certificates and confirmations of digital entry applications 72 hours before departure.
Industry leaders from TSA, IATA, Virgin Atlantic, Star Alliance and Denver Airport, among others, address key concerns around the rollout of digital health passports.
Etihad Airways has become the first airline in the world to only operate flights with pilots and cabin crew who have been vaccinated against COVID-19.
United Airlines has completed an agreement to work with air mobility company Archer to develop an electric vertical take-off and landing (eVTOL) aircraft.
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The KLM flight from Amsterdam Airport Schiphol to Madrid, which took place in January, used 500 litres of sustainable synthetic kerosene.
FTE looks into startup carriers entering the global market in 2021, and how the COVID-19 pandemic could present new opportunities for launching an airline.
SITA’s Health Protect will allow passengers to submit health documents in a safe and secure manner in line with government requirements.
The trial, launched in partnership with KLM Ground Services and Smart Airport Systems, aims to assess the safety and efficiency of autonomous vehicles.
British Airways will trial the VeriFLY digital health app on flights between London and the US, allowing customers to verify COVID-19 test certificates before they fly.
Virgin Hyperloop has unveiled a new concept video for the future hyperloop passenger experience, from arriving at the portal to boarding the pod.
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