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Redefining the end-to-end passenger experience | Independent news and events

On the Ground: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.

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Delta commits $1 billion to become ‘world’s first carbon neutral airline’

Delta Air Lines has pledged to invest $1bn over the next 10 years to advance clean air technologies and accelerate the reduction of carbon emissions.

Initiatives // Feb 2020

Lufthansa Group renews partnership with Amadeus to strengthen passenger experience

The partnership includes an array of services to benefit Lufthansa Group’s operations, disruption management, merchandising, shopping and airport services.

Initiatives // Feb 2020

New Budapest Airport CEO focused on development, passenger experience and sustainability

An interview with Budapest Airport’s new CEO Dr. Rolf Schnitzler, who discusses large-scale developments, improvements in PaxEx and sustainability.

Initiatives // Feb 2020

Airbus shares plans to enable urban air mobility in Singapore

Airbus and the Civil Aviation Authority of Singapore have announced a new partnership to make urban air mobility services a reality in Singapore.

Initiatives // Feb 2020

Dublin Airport to host accessibility hackathon

Dublin Airport has partnered with Hack Access to host an accessibility hackathon, focusing on finding smart solutions to tackle accessibility challenges.

Initiatives // Feb 2020

Top tech, disruptors and the next decade of aviation, according to air transport leaders – Part 2

Initiatives // Feb 2020

Autonomous air taxi passenger trial set to take place in New Zealand

Initiatives // Feb 2020

Air France, KLM, Delta and Virgin Atlantic launch new airline joint venture

Initiatives // Feb 2020

Top tech, disruptors and the next decade of aviation, according to air transport leaders – Part 1

Initiatives // Jan 2020

The Airline Digital Index – Lufthansa Innovation Hub aims to uncover the most digital airline

Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.

Initiatives // Jan 2020

Lufthansa Group partners with Google Cloud to optimise operations

Lufthansa Group will leverage Google Cloud’s infrastructure and machine-learning capabilities to further optimise its operational performance.

Initiatives // Jan 2020

Delta Air Lines launches virtual queueing for boarding

Delta Air Lines customers are now being notified when their seat is boarding, thanks to a new virtual queuing feature on the Fly Delta app.

Initiatives // Jan 2020

FUTURE TRAVEL EXPERIENCE EMEA

3 - 4 June 2020

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Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Lufthansa to reduce CO2 emissions on European routes with new A320neo

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On the Ground: Initiatives

Subscribe to our newsletter

Delta commits $1 billion to become ‘world’s first carbon neutral airline’

Lufthansa Group renews partnership with Amadeus to strengthen passenger experience

New Budapest Airport CEO focused on development, passenger experience and sustainability

Airbus shares plans to enable urban air mobility in Singapore

Dublin Airport to host accessibility hackathon

Top tech, disruptors and the next decade of aviation, according to air transport leaders – Part 2

Autonomous air taxi passenger trial set to take place in New Zealand

Air France, KLM, Delta and Virgin Atlantic launch new airline joint venture

Top tech, disruptors and the next decade of aviation, according to air transport leaders – Part 1

The Airline Digital Index – Lufthansa Innovation Hub aims to uncover the most digital airline

Lufthansa Group partners with Google Cloud to optimise operations

Delta Air Lines launches virtual queueing for boarding

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

Future Travel Experience APEX Asia EXPO

Lufthansa to reduce CO2 emissions on European routes with new A320neo

12 technology trends for airlines and airports to focus on in 2020

JetBlue to go carbon neutral on all domestic flights in 2020

New decade, new ideas – What to expect from Future Travel Experience in 2020

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Video interview: Cathay Pacific’s holistic strategy to improve the customer experience during times of disruption

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