Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.
Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
The COVID-19 testing facilities, located in Terminals 2 and 5, will initially be available for passengers travelling to Hong Kong and Italy.
The two associations have called for a systematic approach to COVID-19 testing to give governments the confidence to reopen borders without quarantine.
Brussels Airport has unveiled a new mobile COVID-19 laboratory, which will allow for PCR test results to be analysed immediately on site.
Adelaide Airport’s David Blackwell spoke to FTE to reflect on how the airport has coped with the COVID-19 crisis during the past few months.
Through a new partnership agreement, Japan Airlines and Volocopter are preparing to launch eVTOL air taxis in Japan within the next three years.
The Trailblazer Showcase at FTE APEX Virtual Expo will provide a unique platform for the most pioneering air transport industry innovators and disruptors.
The hyperloop corridor could enable travel from BLR Airport to the city centre in 10 minutes, helping it become a world-class transportation hub.
The air transport industry’s first major digital trade show
8-9 Dec 2020
3-4 Feb 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
RDS, Dublin
9-10 June 2021
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Lufthansa has opened a new COVID-19 testing facility at Düsseldorf Airport, and has shared plans to start rapid COVID-19 testing at airports in October.
Incheon International Airport has partnered with Hyundai and KT Corporation to accelerate the development of urban air mobility and conduct test flights.
Finavia has introduced specially trained dogs to Helsinki Airport, that could identify travellers infected with the COVID-19 virus.
Airbus has revealed three concepts for a zero-emission commercial aircraft, fuelled by hydrogen, which could enter service by 2035.
FTE spoke to IATA’s Head of Passenger Process & Facilitation Céline Canu, who shared her views on the key steps to restarting air travel.
Following a recent trial, Gatwick Airport will install the UV disinfection system on eight security lanes at its North Terminal by the end of the month.
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