REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.
As part of the programme, the airport has already introduced an Amazon Alexa functionality, a new customer service tool, and a digital wayfinding solution.
Under the ten-year partnership, IBM will develop an “Airport in a Box” platform that will transform the end-to-end passenger experience at BLR Airport.
Icelandair is partnering with Universal Hydrogen and Heart Aerospace to explore the possibilities of decarbonising the company’s domestic flights.
Virgin Voyages’ VP of eCommerce Mariana Fonseca Medina discusses the inside story of this new disruptive “adults-only” cruise operator.
Amazon founder Jeff Bezos’ private spaceflight company Blue Origin has successfully performed its first ever human flight on its New Shepard vehicle.
The flight, which took place on 11 July, was the twenty-second test flight of the VSS Unity spaceplane and the first with a full crew in the cabin.
Cincinnati/Northern Kentucky International Airport (CVG) has joined the FTE Innovation & Startup Hub as our newest Corporate Partner.
The latest FTE Innovation & Startup Hub members-only virtual event brought together innovators from across the global air transport industry.
9-10 Nov 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The prototype flying car, called AirCar, has completed a 35-minute flight between the international airports in Nitra and Bratislava.
FTE caught up with aviation veteran Neil Pakey, CEO of Nieuport Aviation, to find out how Billy Bishop Toronto City Airport is preparing to welcome back passengers.
Melbourne Airport has announced its commitment to ensuring all front of house hospitality venues and lounges are single-use plastic free by the end of 2021.
Gatwick Airport CEO Stewart Wingate shares more about the airport’s recovery strategy and his plans to re-launch airport operations with new approaches for the future.
Using the new FlyReady tool, customers travelling between the UK and the US will be able to upload negative COVID-19 test certificates for upcoming flights.
KLM and Boston Consulting Group (BCG) have announced an extension of their partnership established in 2018, which aims to improve airline operations.
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