REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground: Initiatives

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FTE, APEX & Fast Future report: Digital transformation, automation and CX among investment priorities for airlines and airports amid COVID-19 disruption

The report, jointly developed and released by FTE, Fast Future and APEX, also highlights safety, trust building and innovation as key areas of industry focus.

Initiatives // May 2020

Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

Incheon Airport’s Jungy Han discusses the Smart Airport Team’s ambitious technology plans as well as the COVID-19 Free Airport strategy.

Initiatives, Robotics & AI // May 2020

Schiphol and partners to begin sustainable aircraft taxiing trial

Aircraft will be brought to the runway by a special tow vehicle, known as the “taxibot”, meaning aircraft engines will mostly remain turned off during taxiing.

Initiatives // Apr 2020

JetBlue passengers must wear face masks or coverings from 4 May

All JetBlue customers must wear a face mask or face covering throughout the journey as part of measures to help slow the spread of COVID-19.

Initiatives // Apr 2020

Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

Heathrow’s Health and Safety Director, Amanda Owen, discusses passenger and staff safety, next generation security and post-COVID-19 operations.

Initiatives // Apr 2020

Emirates steps up COVID-19 safety measures for passengers and staff

Crew Empowerment, Initiatives // Apr 2020

Air Canada passengers must now wear face masks or coverings

Initiatives // Apr 2020

Emirates conducts rapid COVID-19 tests for passengers at Dubai International Airport

Initiatives // Apr 2020

Register for FTE APEX Virtual Events, Webinars and Pitch Sessions – free for airlines and airports

FTE Event News, Initiatives // Apr 2020

Viva Air Labs challenges innovators to help incentivise flying

Viva Air Labs, a member of the FTE Innovation & Startup Hub, will present the winning proposal with a $10,000 USD prize.

Initiatives // Apr 2020

Glasgow Airport supports coronavirus response by hosting testing facility

Glasgow Airport’s long-stay car park is being transformed into a drive-thru mobile testing facility for frontline NHS staff.

Initiatives // Apr 2020

How the COVID-19 pandemic could change the end-to-end passenger experience forever

FTE explores what the passenger experience might look like post-COVID-19 and what this could mean for airlines, airports and travellers.

Initiatives // Apr 2020

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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FTE CEO update: New show dates, virtual events & more – plans for a post-COVID-19 world

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On the Ground: Initiatives

Subscribe to our newsletter

FTE, APEX & Fast Future report: Digital transformation, automation and CX among investment priorities for airlines and airports amid COVID-19 disruption

Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

Schiphol and partners to begin sustainable aircraft taxiing trial

JetBlue passengers must wear face masks or coverings from 4 May

Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

Emirates steps up COVID-19 safety measures for passengers and staff

Air Canada passengers must now wear face masks or coverings

Emirates conducts rapid COVID-19 tests for passengers at Dubai International Airport

Register for FTE APEX Virtual Events, Webinars and Pitch Sessions – free for airlines and airports

Viva Air Labs challenges innovators to help incentivise flying

Glasgow Airport supports coronavirus response by hosting testing facility

How the COVID-19 pandemic could change the end-to-end passenger experience forever

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

FTE CEO update: New show dates, virtual events & more – plans for a post-COVID-19 world

East Midlands Airport becomes a gateway for essential goods during COVID-19 crisis

NASA expands vision for future airspace mobility

Pulkovo Airport launches Mobile COVID-19 testing site

Delta Cargo launches charter operations to support supply chain needs

Lufthansa launches new digital service for delayed flights

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