Future Travel Experience is wholeheartedly committed to driving positive industry change. A vital part of these efforts are our unique Think Tank projects, which bring together senior experts from across the industry to tackle key topics, co-create forward-thinking visions, and address common challenges. To date, senior figures from the likes of Airbus, Google, Avianca, Norwegian Air Shuttle, Panasonic Avionics Corporation, Honour Branding, Air France-KLM, Swedavia, Airbiz, Boeing, APEX and Aeromexico have collaborated to co-create the following unique Think Tank projects.
Inspire your organisation’s future customer experience and product strategies by downloading these ground-breaking Think Tanks for free.
FTE APEX Business Model Transformation Think Tank
The FTE APEX Business Model Transformation Think Tank – our most ambitious Think Tank to date – explored and identified how airlines, airports and their partners can embrace new approaches and collaborate more closely to solve long-running industry challenges that have been exacerbated by the COVID-19 crisis. Watch the full video from the Think Tank discussion.

FTE Post-COVID-19 Passenger Experience Think Tank
To support the air transport industry through the COVID-19 crisis, Future Travel Experience has unveiled one of its most important industry advancement efforts yet – The Post-COVID-19 Passenger Experience Think Tank – which was co-created with input from the Airline Passenger Experience Association (APEX) and members of the FTE Innovation & Startup Hub.

FTE Passenger Experience & Ancillary Think Tank
Future Travel Experience brought together experts from Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex to co-create the FTE Passenger Experience & Ancillary Think Tank vision. This ground-breaking project highlights how airlines, airports and their partners can improve customer experience and maximise revenue at every stage of the passenger journey.

FTE Onboard Connectivity 2025 Think Tank
Future Travel Experience recruited experts from Google, Aeromexico, Boeing, APEX and Panasonic Avionics Corporation to co-create the Onboard Connectivity 2025 Think Tank vision. This unique Think Tank project explores how airlines and their partners can harness the full potential of the connectivity pipeline between now and 2025.

FTE Onboard 2025 Think Tank
The first of its kind Onboard 2025 Think Tank brought together senior figures from Airbus, Norwegian Air Shuttle, Panasonic Avionics Corporation, Avianca and Honour Branding to collaboratively define the narrow-body experience of 2025, and to identify the key challenges and opportunities facing the various industry stakeholders charged with defining tomorrow’s passenger experience.

FTE Airports 2025 Think Tank
The first FTE Think Tank project brought together industry experts from Swedavia, Air France-KLM and Airbiz to tackle the following question: “What is needed to increase the speed at which industry progress in improving the passenger experience on the ground is achieved, and what might the passenger experience look like by 2025?”
