To support the air transport industry through the COVID-19 crisis, Future Travel Experience has unveiled one of its most important industry advancement efforts yet – The Post-COVID-19 Passenger Experience Think Tank – which was co-created with input from the Airline Passenger Experience Association (APEX) and members of the FTE Innovation & Startup Hub, including a number of the world’s largest and most progressive airlines and airports. This unique project highlights immediate and longer-term strategies powered by technology and innovation.
The Post-COVID-19 Passenger Experience Think Tank includes sections dedicated to:
- Pre-travel
- Check-in hall
- Security
- Departure hall
- Boarding
- Onboard the aircraft
- Arrivals & Immigration
- Industry recommendations
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