REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Qantas has reopened its Hong Kong International Lounge as part of its increased investment in customer experience across the network. The aim is “to ensure customers enjoy a high level of hospitality”.
Boston Logan Airport has welcomed the opening of a new lounge by Airport Dimensions, which has partnered with JPMorgan Chase & Co. on the Chase Sapphire Lounge by The Club, “setting a new trend in airport lounge hospitality”.
Delta Sky Club has opened a new nature-inspired lounge on the upper level of the recently-expanded G Concourse at Minneapolis-Saint Paul International Airport, “delivering a full suite of amenities and signature hospitality”.
Qatar Airways has opened the new Al Mourjan Business Lounge at Hamad Airport. Accessible for passengers travelling in the Premium cabin, the lounge offers a range of facilities to “provide passengers with an immersive experience”.
Airport Dimensions has opened a new airside AMBAAR Club lounge at Porto Alegre International Airport in Brazil as part of its ongoing collaboration with AMBAAR Lounge, providing a “sophisticated and welcoming atmosphere” for travellers.
A new Plaza Premium Lounge has opened at Adelaide Airport as one of the final pieces of the AU$200 million terminal expansion project that has significantly upgraded international arrivals and departures facilities.
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Plaza Premium Group has opened a second lounge at Rome Fiumicino Airport. Located in the Terminal 1 Schengen area, the 400sqm lounge is designed to offer “a luxurious and refined experience to modern travellers”.
Vantage Airport Group has broken ground on the new $4.2 billion Terminal 6 at New York JFK International Airport. The development will feature “the latest advances in technology”.
Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
Star Alliance is now offering paid access to its branded lounge at Amsterdam Airport Schiphol, meaning it is available to all passengers travelling with member airlines regardless of membership status or cabin class.
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Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
Star Alliance is now offering paid access to its branded lounge at Amsterdam Airport Schiphol, meaning it is available to all passengers travelling with member airlines regardless of membership status or cabin class.
Qatar Airways is celebrating the Lunar New Year with passengers travelling to and from Far East Asia with festive products and cuisine inspired by Chinese culture and the Year of the Rabbit.
Star Alliance is now offering pay-per-use access to its lounge at Rome Fiumicino Airport. The lounge welcomes all Star Alliance passengers regardless of membership status or cabin class.
Emirates is ensuring passengers feel festive for the whole month of December, with seasonal food in its lounges at Dubai International Airport and onboard.
Air France has unveiled its fully redesigned lounge in Terminal 1 at Munich Airport. The updated 227sqm space is said to offer a “French-style travel experience”.
Situated in Terminal 4, the Frequent Flyer lounge is open exclusively for Privilege Club members and oneworld alliance partners.
The new lounge boasts a spacious seating area that can accommodate up to 107 guests, as well as shower room facilities and other services.
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