REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Louis Armstrong New Orleans International Airport (MSY) has unveiled the newly renovated The Club MSY lounge, reimagining the space with a blend of New Orleans heritage and modern design for an elevated CX.
Delta is upgrading its Sky Clubs with major renovations at Philadelphia and refreshed lounges in Atlanta, increasing seating, improving flow, and enhancing comfort, with further expansions planned at JAX, TPA and LAS.
Istanbul Sabiha Gökçen International Airport has welcomed the opening of a new Plaza Premium Lounge. There are also plans for a Plaza Premium First lounge at the airport, featuring personalised hospitality.
BLR Airport has unveiled ‘Gate Z’ – a Gen Z-inspired social lounge that blends community-driven spaces, lifestyle-led design, sustainability and AI-enabled personalisation to meet the expectations of modern travellers.
Delta Air Lines has partnered with Las Vegas’ Sphere as its Official Airline, launching the Delta SKY360° Club and unlocking exclusive, premium, tech-driven experiences for SkyMiles Members beyond travel.
Aeroporti di Roma has welcomed the opening of Europe’s inaugural Plaza Premium First Lounge at Fiumicino Airport, which is designed to blend personalised service, immersive cultural experiences and digital innovation.
Hong Kong International Airport has welcomed the opening of a second space by premium lounge brand Kyra. Situated in Terminal 1’s West Hall, the lounge offers a variety of dining, relaxation and work-friendly areas.
JetBlue has opened BlueHouse, the airline’s first airport lounge, at JFK Airport’s Terminal 5. It is the latest development in JetBlue’s JetForward strategy to deliver more premium, customer-first experiences.
Copenhagen Airport has welcomed the opening of a new Aspire Executive Lounge. The lounge features two tiers of access and is designed to provide all the amenities needed for a relaxing journey.
Turkish Airlines has opened a new lounge at Edinburgh Airport – the carrier’s first in Europe outside its Istanbul hub. The lounge offers a premium experience with an open buffet, a luxury relaxation area, and more.
Copenhagen Airport has welcomed the opening of a new Aspire Executive Lounge. The lounge features two tiers of access and is designed to provide all the amenities needed for a relaxing journey.
Turkish Airlines has opened a new lounge at Edinburgh Airport – the carrier’s first in Europe outside its Istanbul hub. The lounge offers a premium experience with an open buffet, a luxury relaxation area, and more.
Plaza Premium Group has opened its inaugural Plaza Premium First Lounge in Europe at Fiumicino Airport’s Terminal 1. The aim is to offer service excellence, comfort, local identity, and a personalised airport experience.
In spring 2026, Air France will open a new lounge, promoting the French art of hospitality, located in Terminal 4 at Heathrow Airport. The new lounge aims to guarantee customers “a haven of tranquillity and refinement”.
Qantas is opening a new lounge at Auckland Airport, providing “more space and premium facilities”. The lounge has capacity for more than 370 customers across dedicated zones for dining, relaxing and working.
Air New Zealand has unveiled The Lookout Lounge, a new space at Auckland Airport that has opened ahead of construction of the airline’s new Koru Lounges next year, providing “a friendly and relaxed environment”.
Adelaide Airport has welcomed the opening of a new Plaza Premium Lounge in its domestic terminal, complementing its existing international lounge. The aim is to offer “comfort, style, and convenience”.
Delta has opened the second largest Delta Sky Club in its network in Concourse B at Salt Lake City International Airport. It aims to elevate CX with restorative comfort, innovative amenities and a deep sense of place.
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