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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Kiosks

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AirAsia rolls out end-to-end contactless services

AirAsia has implemented several contactless procedures for passengers, including contactless payments and kiosks at the airport, and enhanced app features.

Check-in, Initiatives // May 2020

Kansai Airports to trial intelligent check-in kiosk

Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.

Check-in // Feb 2018

Ferries del Caribe achieves cruise industry first with BorderXpress kiosks

Ferries del Caribe has become the first cruise operator to install automated border control kiosks onboard a cruise ship or ferry.

Immigration & Arrivals // Jan 2018

Virgin Australia reveals self-service plans for enhanced Melbourne Airport Terminal 3

By mid-2019, the redeveloped domestic terminal will offer self-service bag drop, enhanced self-service kiosks, and a dedicated Premium Entry.

Terminal Design // Dec 2017

Primary Inspection Kiosks and app go live at Ottawa International Airport

The self-service kiosks and app are part of CBSA’s strategy to eliminate the paper declaration cards distributed to passengers on board aircraft.

Immigration & Arrivals // Mar 2017

Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

Immigration & Arrivals // Jan 2017

45 mobile self-service kiosks go live as Auckland Airport prepares for growth

Baggage, Check-in // Jan 2017

Common use kiosks and bag drops coming to Adelaide Airport

Baggage, Check-in // Nov 2016

Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Check-in // Nov 2016

Birmingham Airport’s £100m investment to cover self-service and baggage enhancements

The investment includes the introduction of the latest x-ray sortation operation for baggage screening and the installation of more self-service kiosks.

Check-in, Security // Sep 2016

Self-service developments redefining the passenger experience at Asia’s airports

FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.

Baggage, Check-in // Sep 2016

Malaysia Airlines introduces mandatory self-tagging at KLIA

Malaysia Airlines’ Economy Class passengers flying from Kuala Lumpur now have to print their own bag tags before proceeding to a bag drop counter.

Check-in // Aug 2016

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

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7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Dublin, Ireland

9-10 June 2021

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JetBlue explores e-tags and pioneering partnerships to help create a seamless travel experience

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Tagged: Kiosks

Subscribe to our newsletter

AirAsia rolls out end-to-end contactless services

Kansai Airports to trial intelligent check-in kiosk

Ferries del Caribe achieves cruise industry first with BorderXpress kiosks

Virgin Australia reveals self-service plans for enhanced Melbourne Airport Terminal 3

Primary Inspection Kiosks and app go live at Ottawa International Airport

Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

45 mobile self-service kiosks go live as Auckland Airport prepares for growth

Common use kiosks and bag drops coming to Adelaide Airport

Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Birmingham Airport’s £100m investment to cover self-service and baggage enhancements

Self-service developments redefining the passenger experience at Asia’s airports

Malaysia Airlines introduces mandatory self-tagging at KLIA

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

JetBlue explores e-tags and pioneering partnerships to help create a seamless travel experience

‘Touchless bag drop’ system goes live at Dublin Airport

CAAS to invest $15m in self-service programme at Changi Airport

Star Alliance launches new check-in concept at Tokyo Narita

‘We will double the terminal size but quadruple processing capacity’ – Québec City Airport shares self-service plans

Star Alliance commits to major baggage and self-service investments to help create more seamless travel experience

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