REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Kiosks

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Kansai Airports to trial intelligent check-in kiosk

Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.

Check-in // Feb 2018

Ferries del Caribe achieves cruise industry first with BorderXpress kiosks

Ferries del Caribe has become the first cruise operator to install automated border control kiosks onboard a cruise ship or ferry.

Immigration & Arrivals // Jan 2018

Virgin Australia reveals self-service plans for enhanced Melbourne Airport Terminal 3

By mid-2019, the redeveloped domestic terminal will offer self-service bag drop, enhanced self-service kiosks, and a dedicated Premium Entry.

Terminal Design // Dec 2017

Primary Inspection Kiosks and app go live at Ottawa International Airport

The self-service kiosks and app are part of CBSA’s strategy to eliminate the paper declaration cards distributed to passengers on board aircraft.

Immigration & Arrivals // Mar 2017

Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.

Immigration & Arrivals // Jan 2017

45 mobile self-service kiosks go live as Auckland Airport prepares for growth

Baggage, Check-in // Jan 2017

Common use kiosks and bag drops coming to Adelaide Airport

Baggage, Check-in // Nov 2016

Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Check-in // Nov 2016

Birmingham Airport’s £100m investment to cover self-service and baggage enhancements

Check-in, Security // Sep 2016

Self-service developments redefining the passenger experience at Asia’s airports

FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.

Baggage, Check-in // Sep 2016

Malaysia Airlines introduces mandatory self-tagging at KLIA

Malaysia Airlines’ Economy Class passengers flying from Kuala Lumpur now have to print their own bag tags before proceeding to a bag drop counter.

Check-in // Aug 2016

JetBlue explores e-tags and pioneering partnerships to help create a seamless travel experience

JetBlue’s Joanna Geraghty discusses JetBlue’s trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.

Baggage, Check-in // Jul 2016

Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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‘Touchless bag drop’ system goes live at Dublin Airport

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Tagged: Kiosks

Subscribe to our newsletter

Kansai Airports to trial intelligent check-in kiosk

Ferries del Caribe achieves cruise industry first with BorderXpress kiosks

Virgin Australia reveals self-service plans for enhanced Melbourne Airport Terminal 3

Primary Inspection Kiosks and app go live at Ottawa International Airport

Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

45 mobile self-service kiosks go live as Auckland Airport prepares for growth

Common use kiosks and bag drops coming to Adelaide Airport

Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Birmingham Airport’s £100m investment to cover self-service and baggage enhancements

Self-service developments redefining the passenger experience at Asia’s airports

Malaysia Airlines introduces mandatory self-tagging at KLIA

JetBlue explores e-tags and pioneering partnerships to help create a seamless travel experience

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

‘Touchless bag drop’ system goes live at Dublin Airport

CAAS to invest $15m in self-service programme at Changi Airport

Star Alliance launches new check-in concept at Tokyo Narita

‘We will double the terminal size but quadruple processing capacity’ – Québec City Airport shares self-service plans

Star Alliance commits to major baggage and self-service investments to help create more seamless travel experience

Travellers increasingly comfortable with self-service but choice remains crucial

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