REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Metropolitan Washington Airports Authority, United Airlines and the U.S. Department of Transportation have announced a landmark $20 billion transformation for Washington Dulles, creating a next-generation gateway.
Delta has partnered with DraftKings to launch SkyPicks, a free-to-play sports prediction experience within Delta Sync that enables SkyMiles Members to engage with live sports content and compete for Delta Gift Cards.
Pittsburgh International Airport has opened a new pre-security outdoor terrace, creating a publicly accessible space that blends nature, wellbeing and innovative airport design to enhance the experience for passengers.
Auckland Airport has partnered with SSP to introduce five new food and beverage locations, combining bespoke concepts, digital self-order technology and local flavour to enhance the passenger experience.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Ryanair has extended its AWS partnership for five years, expanding its use of cloud and AI technologies to enhance passenger experience, improve operational efficiency and accelerate digital innovation across the airline.
LATAM Airlines has selected SES to deliver next-generation multi-orbit inflight connectivity for more than 60 Airbus and Embraer aircraft, enhancing onboard internet performance and the digital passenger experience.
Hong Kong International Airport has opened its first Sensory Corner, offering passengers with invisible disabilities a free, dedicated space featuring calming sensory environments to support a more accessible travel experience.
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