REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
U.S. Customs and Border Protection has introduced biometric facial comparison technology for Global Entry arrivals at Philadelphia International Airport, with plans to expand the streamlined process to 30 airports.
United Airlines is partnering with Spotify to let passengers stream their personal accounts directly through seatback screens, bringing personalised music, podcasts, audiobooks and videos onboard through Starlink connectivity.
Denver International Airport has unveiled new arrivals and security areas as part of its Great Hall transformation, enhancing passenger convenience while marking another milestone in the airport’s modernisation programme.
Denver International Airport has expanded its dining offer with the opening of Olive & Finch and Bar Finch in Concourse C, bringing locally rooted hospitality, globally inspired dishes and new dining options to travellers.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Singapore Airlines has unveiled a major investment in its end-to-end passenger experience, featuring next-generation cabins, enhanced inflight entertainment, upgraded lounges, high-speed connectivity and more.
Singapore Airlines has agreed to purchase up to 4,800 tonnes of next-generation SAF from Aether Beacon, becoming the first airline to secure fuel produced using technology that converts waste carbon into aviation fuel.
Sydney Airport has launched Hosts, a personalised concierge-style service offering international passengers dedicated assistance throughout their airport journey, from check-in and security to arrivals and onward transport.
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