Touchless biometrics, self-service, automation, and mobile devices and apps, will have a crucial role to play in the industry’s recovery from the COVID-19 crisis.

ACI World and IATA have called on governments to ensure that any new measures introduced to combat COVID-19 are consistent and evidence-based.

Delta Air Lines is introducing safety barriers made from plexiglass for airport check-in lobbies, departure gates and Delta Sky Club counters.

Qantas Group has introduced a number of measures to reduce COVID-19 spread, including provision of face masks, contactless check-in and sequenced boarding.