REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
British Airways has unveiled a major Heathrow lounge transformation, including a new Terminal 5 lounge, a redesigned Arrivals lounge and a premium First check-in experience with American Airlines at Terminal 3.
Southwest Airlines has launched a first-of-its-kind U.S. airline plugin in ChatGPT, enabling travellers to discover and shop for flights through AI. Developed with OpenAI and AWS, it enables AI-powered travel planning.
Sunshine Coast Airport has opened a new arrivals precinct and baggage claim featuring upgraded amenities and greater baggage handling capacity, enhancing CX and efficiency as its transformation progresses.
Seattle-Tacoma International Airport is expanding its duty free offering by 30,700 square feet through a Hudson-led joint venture, introducing new retail concepts, immersive experiences and much more.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Air France is refreshing its onboard dining experience with new menus from Michelin-starred chefs and renowned pastry specialists across La Première, Business and Premium, featuring seasonal French ingredients.
Noida International Airport has partnered with The ePlane Company to develop the infrastructure and operational systems needed to support electric air taxis, enabling future airport transfers, urban commutes and more.
Denver International Airport has launched a new blog featuring practical travel tips, airport guides and behind-the-scenes stories to help passengers navigate the airport with greater confidence and less stress.
Get Future Travel Experience news & updates sent to your inbox
