Future Travel Experience | Redefining the air passenger experience

REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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The first air transport innovation network

10-11 Nov 2020

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1-2 September 2020

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3 - 4 June 2020

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Redefining the end-to-end passenger experience | Independent news and events

FTE-APEX Asia EXPO 2019 in pictures – ‘Collaborate to Innovate’

Future Travel Experience Asia Awards 2019 winners announced

Future Travel Experience launches all-new FTE Air MobilityX event in 2020

Inside KLM’s pioneering approach to artificial intelligence and new technology

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Video interview: Cathay Pacific’s holistic strategy to improve the customer experience during times of disruption

Video interview: Cathay Pacific’s holistic strategy to improve the customer experience during times of disruption

Vivian Lo, General Manager of Customer Experience and Design at Cathay Pacific Airways, talks technology, design and collaboration.

Initiatives // Dec 2019

Air New Zealand trials edible coffee cups in bid to reduce waste

Air New Zealand trials edible coffee cups in bid to reduce waste

Air New Zealand is trialling edible coffee cups for customers in the air and on the ground as it explores new and innovative ways to reduce waste.

Hospitality // Dec 2019

Abu Dhabi Airports CEO: “We’re in the ‘Last Mile’ in delivering the Midfield Terminal”

Abu Dhabi Airports CEO: “We’re in the ‘Last Mile’ in delivering the Midfield Terminal”

Abu Dhabi Airports’ CEO Bryan Thompson shares the airport’s future plans, with its $3bn Midfield Terminal Building almost complete.

Terminal Design // Nov 2019

Emirates revamps inflight retail offering with new shopping channel

Emirates revamps inflight retail offering with new shopping channel

Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.

In-flight // Nov 2019

Royal Schiphol Group joins coalition to explore the potential of drones and Urban Air Mobility

Royal Schiphol Group joins coalition to explore the potential of drones and Urban Air Mobility

Royal Schiphol Group has joined partners to establish Dutch Drone Delta – a new alliance set to develop smart, sustainable solutions for Urban Air Mobility.

Initiatives // Dec 2019

Cork Airport installs self-service bag tag and bag drop kiosks

Cork Airport installs self-service bag tag and bag drop kiosks

Baggage // Dec 2019

American Airlines launches mobile app passport scanning

American Airlines launches mobile app passport scanning

Check-in // Dec 2019

SAS reveals first A350 cabin interior with unique features

SAS reveals first A350 cabin interior with unique features

Cabin Design & Interiors // Dec 2019

Last chance for startups to apply for the Singapore Airlines Accelerator 2020 – Spring Batch

Last chance for startups to apply for the Singapore Airlines Accelerator 2020 – Spring Batch

Initiatives, Startups // Dec 2019

Iberia trials facial recognition app at Madrid Airport

Iberia trials facial recognition app at Madrid Airport

The app will allow passengers to use their mobile devices to identify themselves with facial biometrics, without the need to show travel documents.

Biometrics // Nov 2019

LAWA to implement EASIER’s automated biometric boarding gates

LAWA to implement EASIER’s automated biometric boarding gates

EASIER will deploy 128 e-gates in Los Angeles International Airport’s new Midfield Satellite Concourse and the existing Tom Bradley International Terminal.

Biometrics // Nov 2019

easyJet relaunches package holiday business

easyJet relaunches package holiday business

easyJet has announced the relaunch of its holiday business, easyJet holidays, aimed at offering flexible holidays to handpicked hotels across Europe.

Pre-travel // Nov 2019

FUTURE TRAVEL EXPERIENCE EMEA

3 - 4 June 2020

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Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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‘Success in our industry depends on innovation through collaboration, through integration, through diversity. Not through silos.’

‘Success in our industry depends on innovation through collaboration, through integration, through diversity. Not through silos.’

Initiatives // Nov 2019

New Aviation X Lab incubator to reinvent the next era of air travel

New Aviation X Lab incubator to reinvent the next era of air travel

Startups // Nov 2019

Edmonton International Airport to become hub for drone cargo deliveries

Edmonton International Airport to become hub for drone cargo deliveries

Robotics & AI // Nov 2019

Frankfurt Airport tests hybrid aerial vehicle in passenger terminal

Frankfurt Airport tests hybrid aerial vehicle in passenger terminal

Robotics & AI // Nov 2019

Airlines and airports spend a record $50bn on improving the passenger experience

Airlines and airports spend a record $50bn on improving the passenger experience

Initiatives // Nov 2019

Inflight connectivity to unlock $30 billion ancillary revenue for airlines by 2035

Inflight connectivity to unlock $30 billion ancillary revenue for airlines by 2035

Connectivity // Oct 2019

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