REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Jewel Changi Airport and Trip.com have announced a strategic three-year partnership to promote travel. Changi Airport Group is a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
DFW Airport has started work on its $9 billion Capital Plan which will transform terminals and reimagine the customer experience by 2030. Hear more from DFW at FTE Global, Los Angeles, 28-30 October 2024.
London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it “builds on our commitment to providing one of London’s best passenger experiences”.
FTE explores a selection of the top trends and technologies for 2024 and beyond, including robotics and automation, biometrics and digital identity, sustainability, Urban Air Mobility and more.
VINCI Airports – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – and SITA (an exhibitor at FTE Global, LA, 28-30 October 2024) are implementing innovative tech at seven airports in Brazil.
Eurowings, Eurowings Digital and zeroG have collaborated to stage a hackathon – ‘Coding Wings for Gravity’ – designed to leverage data and Artificial Intelligence to drive innovation within the aviation industry.
Belfast City Airport has introduced Hydrotreated Vegetable Oil (HVO) fuel across 100% of its fleet of airside vehicles and equipment. The switch will reduce its annual carbon vehicle emissions by up to 90%.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
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