Future Travel Experience | Redefining the air passenger experience

REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

12 tech solutions for a post-COVID-19 airport experience

Contactless technology, building confidence and collaboration key to future of airports post-COVID-19

How digital health passports can help restart the air transport industry

FTE, APEX & Fast Future report: Digital transformation, automation and CX among investment priorities for airlines and airports amid COVID-19 disruption

Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

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HIA adopts robotics and wearable tech for thermal screening

HIA adopts robotics and wearable tech for thermal screening

Hamad International Airport has implemented disinfectant robots and advanced thermal screening helmets in preparation for post-COVID-19 travel.

Initiatives, Mobile & Wearables, Robotics & AI // May 2020

IATA: Eliminating the “middle seat” will raise costs, ending the era of affordable travel

IATA: Eliminating the “middle seat” will raise costs, ending the era of affordable travel

IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.

Crew Empowerment, Initiatives // May 2020

Helsinki Airport development programme to continue despite COVID-19

Helsinki Airport development programme to continue despite COVID-19

Finavia is going ahead with the Helsinki Airport Development Programme, which will enhance the passenger experience and offer airlines more capacity.

Terminal Design // May 2020

BA introduces initiatives to strengthen new distribution strategy

BA introduces initiatives to strengthen new distribution strategy

British Airways has announced new initiatives which will accelerate the benefits available to customers who book through NDC enabled travel agents.

Pre-travel // Feb 2020

ACI & IATA call for a consistent approach to aviation industry restart

ACI & IATA call for a consistent approach to aviation industry restart

ACI World and IATA have called on governments to ensure that any new measures introduced to combat COVID-19 are consistent and evidence-based.

Initiatives // May 2020

Delta to install airport lobby and gate safety shields

Delta to install airport lobby and gate safety shields

Initiatives, Lounges & Gates // May 2020

Qantas Group rolls out Fly Well programme as travel restrictions ease

Qantas Group rolls out Fly Well programme as travel restrictions ease

Initiatives // May 2020

Abu Dhabi Airport reveals efforts to combat COVID-19

Abu Dhabi Airport reveals efforts to combat COVID-19

Initiatives // May 2020

AirAsia rolls out end-to-end contactless services

AirAsia rolls out end-to-end contactless services

Check-in, Initiatives // May 2020

Finavia expands use of face masks at its airports to protect passengers and staff

Finavia expands use of face masks at its airports to protect passengers and staff

Finavia requires airport employees who interact with customers to use mouth-nose protectors, as it starts to gradually ease travel restrictions.

Initiatives // May 2020

Avalon Airport to implement touchless self-service technology

Avalon Airport to implement touchless self-service technology

Avalon Airport is set to become the first airport in Australia to implement self-service check-in and bag drop in partnership with Elenium Automation.

Check-in, Initiatives // May 2020

Pittsburgh Airport deploys autonomous UV cleaning robots

Pittsburgh Airport deploys autonomous UV cleaning robots

Pittsburgh International Airport (PIT) has become the first US airport to use autonomous robots with ultraviolet light technology for cleaning.

Robotics & AI // May 2020

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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9-10 June 2021

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Iberia to carry out COVID-19 antibody tests on all employees

Iberia to carry out COVID-19 antibody tests on all employees

Initiatives // May 2020

Heathrow launches COVID-19 detection trials

Heathrow launches COVID-19 detection trials

Initiatives, Security // May 2020

Eurowings invites passengers to help shape the future of air travel

Eurowings invites passengers to help shape the future of air travel

Initiatives // May 2020

Air Canada launches new personal safety and hygiene programme to reassure travellers

Air Canada launches new personal safety and hygiene programme to reassure travellers

Initiatives // May 2020

HKIA applies advanced cleaning technology to combat COVID-19

HKIA applies advanced cleaning technology to combat COVID-19

Initiatives, Robotics & AI // May 2020

Schiphol and partners to begin sustainable aircraft taxiing trial

Schiphol and partners to begin sustainable aircraft taxiing trial

Initiatives // Apr 2020

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