Redefining the end-to-end passenger experience | Independent news and events
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
FTE met with Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, who outlined the group’s progressive approach to new technologies.
Passengers at Amsterdam Airport Schiphol can now exchange their leftover euros for Bitcoin or Ethereum at a “Bitcoin ATM”, which is being trialled at the airport.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
Passengers flying from Pier E can order food and drinks via their smartphones and have their order delivered to the departure gate within 15 minutes.
Travellers will be able to use TravelbyBit’s payment system, which includes Bitcoin, Dash and Ethereum, in various stores at Brisbane Airport.
Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Customers of Lufthansa Group will now be able to pay with Amadeus Airport Pay for ancillary services while checking in.
Strata Club members will receive personalised information, services and retail offers when they are travelling through Auckland Airport.
Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
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