Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
The first Hudson Nonstop store with Amazon’s Just Walk Out technology has opened at Dallas Love Field Airport, offering a contactless shopping experience.
Using the new BOS2GO online ordering platform, powered by Grab, passengers can place food or retail orders for pick up or delivery to a designated gate.
Hudson Nonstop, which will be the first store to use the technology, will open in the first quarter of 2021 at Dallas Love Field Airport (DAL).
The new contactless ordering platform, called GoEatMDW.com, allows travellers to order and pick up their meal or have it delivered anywhere in the airport.
The new mobile food ordering service, ‘LAX Order Now’, enables a contactless food ordering experience for passengers at Los Angeles International Airport.
The ready-made meals vending machine will be available to passengers, while in-terminal food & beverage outlets remain closed due to the COVID-19 pandemic.
FTE discusses the impact of COVID-19 on non-aeronautical revenue and how future-proof this model is with Jayne Wear, Head of Omnichannel, Auckland Airport.
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
9-10 Nov 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Malaysia Airports has launched a new e-commerce platform, shopMYairports, which allows customers to purchase products online and have them delivered to their homes.
The platform, developed by HMSHost International, allows passengers to pre-order food and drinks at various Schiphol restaurants by scanning a QR code.
Dubai Duty Free has launched concierge and click & collect services, as it gradually re-opens shops in Concourse B at Dubai International Airport.
Seattle-Tacoma International Airport is gearing up for a gradual reopening, by introducing new technologies for sanitisation and contactless ordering.
Los Angeles World Airports has partnered with Fly with Breeze to pilot an on-demand food service programme, using the concept of a ‘ghost kitchen’.
The 170sqm Food Village combines the best of design, brands and engagement to bring what is described as the “food court of the future” to Dubai Airport.
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