REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Manchester Airport is to open a ‘market hall’ style eating area as part of the £1.3 billion redevelopment of Terminal 2. The Great Northern Market will feature six street-food kitchens set around a central dining area.
Keflavik Airport is partnering with SSP to open five new food & beverage concepts. Four of the five outlets feature brands that have been created by SSP or were tailored by SSP specifically for the airport.
The Chicago Department of Aviation and Midway Partnership have marked another milestone in the ongoing modernisation of Midway International Airport with the openings of two new retail concessions.
The Port Authority of New York and New Jersey and JFK Millennium Partners have unveiled three iconic local brands for JFK’s new Terminal 6 – P.J. Clarke’s, For Five Coffee and Brooklyn Brewery – opening in 2026.
Sydney Airport and SSP have signed a contract that will bring eight brands to the two domestic terminals as part of a broad development programme at the airport “for a reimagined dining experience”.
Metropolitan Washington Airports Authority has announced the first concessions selected for Concourse E, which is currently under construction at Dulles International Airport, for an enhanced CX.
Vancouver International Airport has partnered with SSP Canada, a division of SSP Group, to enhance the food and beverage offering with the opening of popular local brand, Romer’s Fresh Kitchen & Bar.
Heathrow has launched a new experiential retail campaign in collaboration with retail partner Avolta. The campaign aims to elevate CX through immersive beauty activations and exclusive retail offers.
Schiphol Group has welcomed the opening of Wingstop in Schiphol Plaza, as it aims to offer “surprising and high-quality food concepts”. It is the first Dutch location for social media phenomenon Wingstop.
Vancouver International Airport has opened its newest retail store – Cascadia Collection – in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.
Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.
UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airport’s ongoing food and beverage transformation in partnership with SSP.
Brisbane Airport has awarded its International Travel Essentials retail contract to Lagardère AWPL. The transformed retail offering will include five refreshed Relay concepts over three levels at the International Terminal.
Denver International Airport has celebrated the opening of three new restaurants – Maria Empanada, Uncle, and The Bindery – as the latest additions to the Concourse A-West expansion for an enhanced CX.
Manchester Airport has opened a new section of its redeveloped Terminal 2 departure lounge. This includes six new shops and eateries, joining an already extensive array of options for travellers to further enhance CX.
Heathrow has announced the outcome of its strategic review of travel essentials, awarding new agreements to Lagardère Travel Retail and WHSmith to deliver an improved and modernised shopping experience.
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