REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Keflavik Airport has awarded SSP Group a contract to open two new Point convenience stores, a Snæland Deli delicatessen and 17 high-tech vending machines in seven spaces at the airport.
Lithuanian Airports is making plans for the catering areas in the new departures terminal at Vilnius Airport, which is scheduled to commence operations in February 2025, with over 1,000sqm of commercial space.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
Manchester Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) has opened a Gaming Point in Terminal 1, giving video game fans the chance to play their favourite titles, or try out a VR escape room.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Munich Airport is offering Chinese travellers personal shopping assistance free of charge in Terminal 2. Chinese-speaking shopping assistants aim to break down language barriers and enhance CX.
Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
Plaza Premium Group has opened its newest dining venture – The Summerhouse at KLIA Terminal 1. The Summerhouse aims to offer travellers “a seamless blend of comfort, convenience and culinary excellence”.
Manchester Airport has opened a new bar and brasserie in its Terminal 2 departure lounge, which is described as “fresh and modern, but also relaxed and comfortable”, with a strong focus on regional produce.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
In this article, we share key highlights from the recent meeting of the FTE World Airport Retailing Working Group, featuring insights from Vantage Airport Group, LHR, DOH, Avolta, and Kinetic Consultancy.
Schiphol is redeveloping Lounge 2 for passengers mainly flying to destinations outside Europe. The catering and retail area is getting a new layout, with the passenger experience at the heart of the project.
The Port Authority of New York and New Jersey, The New Terminal One and URW Airports have launched the commercial programme for the $9.5 billion terminal scheduled to open at JFK Airport in 2026.
Perth Airport is opening a new Little Creatures Bar & Café in Terminal 1 International, enhancing the customer experience with expanded F&B options for passengers. Little Creatures also operates from T3.
Sydney Airport has opened new dining venues – Betty’s Burgers, Oporto, and Mad Mex – reinforcing its focus on “new and exciting food concepts, elevating the casual dining experience across the airport”.
Ahead of the virtual meeting of the FTE World Airport Retailing Working Group on 14 March 2024, LHR, DOH, Vantage Airport Group and more share insights into commercial innovation, experience and engagement.
Ahead of his participation in the FTE Ancillary & Retailing event, Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration and cutting-edge tech.
Port Authority of New York and New Jersey is enhancing the food and dining options at Newark Liberty International Airport’s new Terminal A with the addition of the Guy Fieri’s Flavortown Kitchen + Bar.
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