REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
American Airlines has celebrated the opening of its newly transformed Terminal 8 at JFK, featuring 60+ dining and retail options, The Boroughs Food Hall, expanded lounges, and upgraded facilities to enhance CX.
CVG Airport has welcomed the opening of VV The Italian Experience in Concourse B. The new restaurant offers travellers authentic Italian cuisine rooted in three generations of family heritage, from Puglia to Cincinnati.
Brisbane Airport is transforming its International Terminal with 13 new food & beverage outlets, expanded retail, and a new Dining Precinct, blending local flavours and global favourites for a more engaging CX.
The Port Authority of New York and New Jersey and JFKIAT have announced that JFK T4 Retail Partners LLC has been selected to reimagine the duty free and specialty retail concessions for passengers at T4.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Denver International Airport unveils a new Concourse A food court with Fat Sully’s Pizza, QDOBA, Chick-fil-A, and Shake Shack. The development adds over 250 jobs and enhances dining with local and national favourites.
Munich Airport is introducing five new dining concepts in Terminal 1 Pier, combining premium brands, international cuisine and modern service concepts to create an elevated food and beverage experience for travellers.
Zurich Airport has extended its longstanding duty free partnership with Avolta through 2035, enabling continued investment in commercial areas and positioning The Circle as a hub for testing new travel retail innovations.
Pittsburgh International Airport has unveiled five new dining concepts with SSP America, blending local brands and national favourites as part of a wider concession refresh to enhance CX and commercial performance.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Sunshine Coast Airport has unveiled its largest-ever commercial investment, partnering with LagardèreAWPL to transform retail and dining, nearly doubling space and elevating the passenger experience through to 2027.
Midway International Airport has welcomed Gameway, a new video gaming lounge offering premium gaming stations and immersive entertainment, as part of a wider concessions investment programme.
JFK T4 has welcomed two local F&B brands, bringing authentic New York flavours into the airport experience. The openings highlight a wider push to support diverse small businesses through innovative concession partnerships.
Vienna Airport has revealed its food and beverage partners for the new Terminal 3 Southern Expansion, set to open in 2027. The line-up features iconic local and international brands, offering a rich culinary experience.
Manchester Airport has welcomed the opening of a new premium bar by Fever-Tree in the newly transformed Terminal 2. The opening supports the airport’s efforts to elevate the end-to-end passenger experience.
Denver International Airport has announced the opening of Denver Street Eats, bringing bold, locally inspired flavours from the RiNo district to Concourse B and elevating the airport dining experience.
Dallas Fort Worth International Airport is planning 14 new retail and dining locations across multiple terminals, as part of its $12 billion capital improvement plan – DFW Forward – showcasing the ‘Best of Texas’.
Sydney Airport has welcomed the opening of local favourite Maggio’s – the first brand to begin trading as part of the T3 domestic terminal’s major redevelopment for “a new standard of food and dining experience”.
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