In an industry first, members of Qatar Airways Privilege Club are now able to collect and spend Avios at almost 200 outlets at Hamad International Airport with Qatar Duty Free.
![Qatar Airways and Qatar Duty Free announce “truly unique airport shopping and dining experience”](https://www.futuretravelexperience.com/wp-content/uploads/2023/01/Qatar-Airways-Avios-768x403.jpg)
In an industry first, members of Qatar Airways Privilege Club are now able to collect and spend Avios at almost 200 outlets at Hamad International Airport with Qatar Duty Free.
Jewel Changi Airport has launched a range of Disney-themed activities and retail offerings for travellers to celebrate 100 years of The Walt Disney Company.
Australia’s first domestic terminal ‘department store’ concept opens at Sydney Airport in mid-2023, spanning 2,270sqm across Terminal 2 and Terminal 3.
Air France has unveiled its fully redesigned lounge in Terminal 1 at Munich Airport. The updated 227sqm space is said to offer a “French-style travel experience”.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Jayne Wear, Head of Commercial Products & Transport, shares the transformative approaches Auckland Airport is taking in the development of its new Transport Hub.
Hamad International Airport has completed Phase A of its major expansion in time for the FIFA World Cup Qatar 2022 starting on 20 November.
Kansai International Airport has inaugurated a new domestic area in Terminal 1 as the first stage of its remodelling works, enhancing the passenger experience with more functional commercial spaces.
Three innovative concessions have opened at Dallas/Fort Worth International Airport with grab-and-go technology, enabling a frictionless shopping experience.
Raleigh-Durham International Airport has opened a virtual food hall in T2 – known as a ‘ghost kitchen’ – facilitating contactless ordering of food and beverages.
In this candid video interview, Heathrow Airport’s Retail & Property Director Fraser Brown discusses the airport’s evolving retail proposition and the need for the industry to take risks and collaborate.
FTE was onsite at the launch of Urban-Air Port’s Air-One – a world-first demonstration of a fully-operational hub for eVTOLs and autonomous cargo drones.
The winner of each award will be announced at a special presentation ceremony during the upcoming FTE Dublin mega-show on 7-9 June.
iGA Istanbul Airport has introduced a new service featuring Augmented Reality (AR) technology, providing passengers with information about the airport’s retail offering.
Sammy Patel, VP Commercial, Vantage Airport Group, discusses commercial trends, technological innovation, and the commercial proposition in LaGuardia’s new Terminal B.
Using the ADL Order Now platform, passengers at Adelaide Airport can now order food and drinks via their personal mobile devices.
Avinor’s EVP Commercial Joachim Lupnaav Johnsen discusses the €830 million retail and F&B tender across Norway’s four biggest airports, and his vision for future proofing airport retail.
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