REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Find out more about the innovative solutions that will be on display at FTE Dublin on 23-25 May 2023 from the industry’s most established global industry providers and startups.
Delta has launched ‘Delta Sync Exclusives’ – a first-of-its-kind platform to curate the onboard experience for passengers. The new digital experience for mobile devices brings together exclusive content, access and offers to customers.
Aeropuertos Argentina 2000 opened the new Ezeiza Airport terminal in April. The facility is described as “the most modern and technologically advanced in Latin America, providing passengers with a seamless travel experience”.
Taking a step forward in its drive to offer customers a digitally-enabled journey, Emirates now requires most passengers departing Dubai to use a mobile boarding pass instead of a printed paper version.
Elizabeth Paul, Manager, Aviation Technology and Innovation, PANYNJ, explains how the New York airport system is being transformed through smart technology, innovation and collaboration.
MATAR, the Qatar Company for Airports Operation and Management, has implemented a smart digital solution at Hamad Airport, using AI-driven technology “to enhance automation, predictability, awareness and performance”.
Georg Haraldsson, Chief Information Officer, PLAY, explains how the airline is navigating the tech landscape, its approach to retailing, and the ways in which it is looking to maximise inflight sales opportunities.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has entered the metaverse with the launch of ChangiVerse. The aim is to engage travellers, “serving them better through innovation and experimentation”.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
AirAsia is enhancing its customer experience with new live call and refund tracking features on its Super App and website. The live call feature allows customers to speak directly with a human agent during their ‘Ask Bo Live Chat’ interaction.
Air India has completed the first phase of its five-year transformation programme known as Vihaan.AI, laying the foundation for future growth. The airline is now moving on to the second phase as it develops “a completely revamped customer proposition”.
Kazakhstan’s Nursultan Nazarbayev International Airport is partnering with SITA to deliver digital solutions to reduce costs and enhance efficiency with new passenger, baggage, and operational IT systems.
Argentinian low-cost airline Flybondi is leveraging TravelX’s NFTicket technology on Algorand blockchain, transforming ticket distribution and creating the largest utility NFT use case in blockchain, with 60+ airlines exploring adoption.
airBaltic has further enhanced passenger convenience by expanding its list of payment options offered to include Apple Pay. The aim is to make the booking process for travellers as seamless as possible.
Hamburg Airport is testing smart cabin baggage trolleys from Intelligent Track Systems, which feature an interactive display that assists passengers with wayfinding, retail offers, and flight information.
Liverpool John Lennon Airport and Sarasota Bradenton International Airport have successfully trialled the new AeroCloud Optic, which uses computer vision technology to intelligently, anonymously and accurately track passengers as they move through the airport.
Vancouver International Airport (YVR) and Unity have signed a Memorandum of Understanding to commercialise YVR’s Digital Twin for the global aviation industry. The aim is to help other airports advance their digital transformation.
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