REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
In this interview, Linda Schucroft, VP Innovation and Customer Experience, shares details of King Salman International Airport’s focus on world-class technology and first-to-market AI-powered platforms.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.
Gold Coast Airport has unveiled future-focused plans as part of its new master plan, embracing innovation and new technologies that will enhance CX and deliver a fully digital passenger experience.
Royal Jordanian is prioritising high-speed WiFi to enhance CX and has selected Viasat’s inflight connectivity solution across multiple fleets “to provide passengers with a high-quality online experience”.
Meet the 12 members of the FTE Airline Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.
Meet the 12 executives on the FTE Airport Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Discover Airlines has installed the AERENA Inseat System by AERQ in one of its A320s. This has been realised through a partnership between AERQ, Discover Airlines and Lufthansa Group Innovation Runway.
In this interview, Alice Tosti, Acceleration Program & Open Innovation Specialist, ADR, shares details of the response to the third ‘Call4Startups’ as part of its ‘Runway to the Future Acceleration Program’.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Glasgow Airport and Connected Places Catapult are collaborating on a set of accessibility technology trials, including AI and Augmented Reality, as part of the Connected Airport Living Lab programme.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new “coalition of the willing” being launched by Schiphol with the FTE BIWG.
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