REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Air Lines has launched a new, immersive digital platform, Delta Locals, which is designed to be the future of travel planning – where technology strengthens and meets human connection, with unique insights.
Emirates and OpenAI have entered into a strategic collaboration to advance AI adoption and innovation across the airline. The collaboration will entail enterprise-wide deployment of ChatGPT Enterprise.
China Airlines and Immfly have strengthened their strategic partnership to digitise and elevate CX. The collaboration now extends to more than ten A330 aircraft that will feature Immfly’s advanced wireless IFE.
Hopper Technology Solutions has announced a new ancillary offering for airlines – ‘HTS Seat Upgrades’. The end-to-end platform allows airlines to monetise unsold inventory and enhance customer experience.
APEX FTE Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 11-12 November 2025, with the theme of ‘Accelerating Innovation’. Take a look at our visual round-up of the key highlights.
In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.
In this video interview conducted at FTE Global 2025, Sylvie Ladame, Director of Strategic Accounts and Sales, shares how Atrius’ solutions serve as the foundation for the airport-of-the-future ecosystem.
APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
Delta Air Lines has released its 7.5 app update, empowering travellers with greater flexibility, enhanced visibility, and new self-service features designed to simplify every step of the travel journey and enhance CX.
Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.
Southwest Airlines is partnering with Volantio to leverage the company’s Re-Commerce Platform to enhance flexibility and choice for travellers, further strengthening the airline’s customer-centric innovation.
Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airline’s global ambitions and passenger experience.
Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.
Taiwan’s Kaohsiung International Airport is partnering with SITA to deploy next-gen passenger processing systems that make check-in faster, boarding more efficient, and airport operations more resilient.
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