VINCI Airports – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new biometric experience at ANA Aeroportos de Portugal’s five biggest airports, in a strategic partnership with Vision-Box.
The programme, aimed at transforming the travel experience, has been launched at Lisbon and Porto airports and will be available during the second half of 2024 at Faro, Funchal, and Ponta Delgada airports.
The initial phase of the ‘Biometric Experience by VINCI Airports’ programme is being enabled on TAP Air Portugal flights within the Schengen space. In a subsequent phase, additional airlines, and a broader array of destinations, encompassing extra-European flights, will be incorporated. The initiative consists of the overall automation of the traveller journey with biometrics, ushering in a new era of seamless and contactless journeys at the airports in Portugal, where a traveller’s face becomes the only thing needed to fly.
“We are very excited about this launch, which represents the most advanced investment in innovation at airports with tangible results for the traveller experience,” said Thierry Ligonnière, CEO, ANA Aeroportos de Portugal. “Facial recognition technology will enable a faster, simpler journey where travellers gain comfort and time, ensuring complete security and confidentiality of their data and the process. We are excited about this launch and the expansion of biometrics to more airlines and airports, making the boarding process even more efficient.”
The entire biometric experience is orchestrated by Vision-Box’s Seamless Journey Platform, which integrates all stakeholders into one single journey and identity management ecosystem.
Through the investment in cutting-edge contactless biometrics, ANA Aeroportos de Portugal and the Portuguese Government are streamlining processes, enhancing operational efficiency, and infrastructure optimisation, while ensuring a better customer experience at Portuguese airports and fostering an interconnected data ecosystem between trusted stakeholders.
“Vision-Box is proud to be further taking the lead in seamless travel experiences,” said Miguel Leitmann, CEO and Founder, Vision-Box. “As pioneers in biometric-based travel solutions, the launch of the ‘Biometric Experience by VINCI Airports’ in our home country underscores our commitment to redefining the traveller journey in Europe and globally. This project represents a dedication from Vision-Box to elevate service quality, enhance the airport experience, and contribute to Portugal’s tourism goals with paperless arrivals and departures. We are proud to support this programme, reflecting our commitment to revolutionising seamless travel practices globally and taking one step forward towards a more connected world.”