REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Chicago O’Hare International Airport has opened the new eastern extension of Terminal 5, as part of a $1.3 billion investment to deliver “curb-to-gate transformation” and “improved passenger experience”.
Construction of Vilnius Airport’s new departure terminal has started. Described as “a platform for innovation”, it will feature state-of-the-art technology to improve airport efficiency and passenger experience.
Jeff Siddle, VP Planning and Development, explains how Phase 3 of Tampa International Airport’s Master Plan, including the new Airside D, will feature the latest in technology and convenience for passengers.
MAG has announced a £440m investment in the final phase of the £1.3bn Manchester Airport Transformation Programme, improving all stages of the passenger journey.
Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium.
Delta is continuing the upgrade and expansion of its hubs at New York LaGuardia Airport and New York JFK Airport as part of its commitment to transforming the travel experience.
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: “An A-Z on commercial planning for new & redeveloped airport facilities”. The team from the new Terminal A at Newark Airport (MUC International, Portland Design, Grimshaw & Moment Factory) will help instigate group-wide discussions on best practices by giving a 360-degree view on implementing the vision, and the decision-making and lessons learned along the way. Also live-streamed for those members unable to attend in-person.
Find out more >>A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
The new $2.7 billion Terminal A at Newark Liberty International Airport is officially open for operations. The state-of-the-art facility features “an immersive digital journey”.
Minneapolis-St. Paul International Airport has added four new DVLED displays to its digital display network as part of a renovation that aims to improve and modernise the air travel experience.
A new offsite city check-in service is now available for Etihad Airways, Wizz Air and EGYPTAIR passengers travelling from Abu Dhabi International Airport.
The central security checkpoint in Munich Airport’s Terminal 2 is being modernised and equipped with state-of-the-art technology in a project scheduled for completion in autumn 2024.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
A new offsite city check-in service is now available for Etihad Airways, Wizz Air and EGYPTAIR passengers travelling from Abu Dhabi International Airport.
The central security checkpoint in Munich Airport’s Terminal 2 is being modernised and equipped with state-of-the-art technology in a project scheduled for completion in autumn 2024.
Passengers now benefit from an enhanced travel experience at New York JFK, with American Airlines and British Airways co-locating in the newly-renovated Terminal 8.
Cologne Bonn Airport is offering passengers the opportunity to book a fixed timeslot for security checks. The service, known as ‘CGNGateWay’, aims to reduce waiting times with a more targeted control of passenger flows.
Jayne Wear, Head of Commercial Products & Transport, shares the transformative approaches Auckland Airport is taking in the development of its new Transport Hub.
A £1.6 million redevelopment of Edinburgh Airport’s pickup and dropoff area signals the start of a major investment plan to improve the passenger experience.
Amsterdam Airport Schiphol’s Lounge 1, the airside area for passengers travelling to Schengen destinations, is to undergo a passenger-centred transformation from the end of 2022.
Dubai International Airport has introduced a new gaming lounge concept with the opening of Game Space. The aim is to enhance the traveller experience during dwell time at the airport.
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