Patrons of the new lounge at Selangor’s Sultan Abdul Aziz Shah Airport don’t need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.

Patrons of the new lounge at Selangor’s Sultan Abdul Aziz Shah Airport don’t need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.
With mobile technology becoming ever-increasingly linked to the passenger experience at all stages of the journey, the debate as to whether a universal app for all airports could replace the need to download individual airport apps is growing. Amy Hanna reports.
Passengers flying with United Airlines can now meet their luggage at their hotel, with a new same-day delivery service option that allows travellers to skip baggage claim upon arrival at their destination.
Implementation of Global Entry, the United States’ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabia’s airports.
All passengers at San José International Airport can purchase admission to the new premier airport lounge, regardless of the class of their ticket, the carrier they will travel on or whether they are flying domestically or internationally.
As well as industry-leading features like destination guides and a flight comparison function, the airline’s first app for iPad allows passengers to explore the world below them through interactive photos, maps and content from social network connections.
Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
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Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
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Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
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Find out more >>Content plans: Bag tracking, autonomous, automation
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Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>Passengers at Murtala Muhammad Airport Two in Lagos will be the first on the continent to access free internet services in the terminal while waiting to board their flight.
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