FTE Ancillary & Retailing

11-13 June 2024, THE DUBLIN RDS The world’s definitive revenue focused air transport show
750+ Visitors
100+ SPEAKERS
50+ EXHIBITORS
FTE Innovate Awards
Multiple topics
social events

Optimising commercial performance has never been more important, and the FTE Ancillary & Retailing show will bring together under one roof executives representing every type of industry stakeholder globally to help establish creative new ways of working together collaboratively, leveraging digital technology, to create more revenues for all to share in.

Many industry stakeholders are moving towards becoming fully-fledged retailers and new partnerships between airlines, airports, technology companies, service providers, brands and destination agents provide fresh opportunities to create more choice to passengers while creating new & enhanced revenue streams.

We are supported by an advisory board of industry commercial leaders and in 2024 we will once more be working with long-time friend to FTE – Eric Leopold – to be our Content Director so he can bring his unique perspective on the evolution of airline retailing, and we are delighted to announce the creation of the FTE World Airport Retailing Working Group to provide a complimentary platform for the most progressive minds across the sector to share future ideas, visions and learnings on how to deliver positive change in the airport commercial space in the years ahead. This group will meet virtually and in-person around FTE shows in LA and Dublin.

Meet the FTE Ancillary and Retailing Advisory Board:

Working with us to ensure our focus, and output, is as strong as can be as we push further into making a seismic difference in the commercial space.

Juha Jarvinen

CCO,

Virgin Atlantic

Apple Ignacio

Director, Ancillaries,

Cebu Pacific Air

Nigel Fanning

Group Head of Networks, Schedules, Airline Partnerships and Alliances,

Jetstar Group

Robert Carey

President,

Wizz Air

ALDRIC CHAU

Head of Retail, e-Commerce & Travel Partnerships,

Cathay Pacific

Fraser Brown

Retail & Property Director,

Heathrow Airport

Jayne Wear

Head of Commercial Products & Transport,

Auckland Airport

Ersin Inankul

Head of Aviation Digital,

Jacobs

Sammy Patel

Vice President Commercial,

Vantage Airport Group

Martin Jones

CEO,

CAVU

Philipp Ahrens

Senior Vice President Center Management,

Vienna Airport

Ben-Jie Lim

Head of e-Commerce,

AirAsia

Bert van der Stege

CEO,

Harbour Air Seaplanes

Martijn Steur

Managing Director,

Kinetic Consultancy

Exciting features for 2024:

Why be part of FTE Ancillary & Retailing?

Exhibitor & Delegate Testimonials

“I think it’s a great event and it’s just a great platform to discover lots of different ideas out there. We as an airline can take advantage of some of these ideas and work together with our partners to bring some of them to life.”

Robert Carey, President, Wizz Air

“We have had a wonderful experience. This is our first time exhibiting at FTE Dublin. The quality of people that we have met has been superb. It is one of the first events we have been to where there is a real social aspect to it. What FTE puts on outside of the actual conferences and exhibition is really engaging.”

Mike Bathard, Managing Director, beSIM Global

“Ancillary growth is imperative for all airlines, and digital is the great enabler to achieving that. However, many new collaborations must be forged between stakeholders to deliver the passenger the right offer at the right moment to enhance customer experiences and increase profitability at every stage of the passenger journey, whether that be through a mobile device or an IFE screen. FTE is working hard, and creatively, to bring those stakeholders together to learn best practice and forge new partnerships, and I am pleased to support their efforts.”

Juha Jarvinen, CCO, Virgin Atlantic

“We very much enjoy coming to Dublin for FTE EMEA and FTE Ancillary & Retailing. We have had a good event, speaking to exactly the right people. It is everything we hoped for. The social events are of paramount importance. In the exhibition we have serious talks about business and our vision, then the social events really give a different aspect to the event – you are able to converse with people on a different level in a more relaxed atmosphere.”

Jasper Quak, Managing Director, BAGTAG

“I have been very happy being here. We have had a good audience with lots of nice meetings and relevant people. The social aspect of the event has been very nice – the opportunities have been there to meet people, and everyone has been in good spirits. The conference content has been well tailored. Will we attend again? The immediate answer is yes.”

Christian Baillet, CEO, SimpleVisa

“The event will give us an insight on where we stand, how Covid has changed certain frameworks and should give us food for thought of how to handle the challenges in the future of the retail and F&B world. Come and join the FTE Event in Dublin and be inspired.”

Philipp Ahrens, Senior Vice President Center Management, Vienna Airport

“I think the event has been very easy-going and a very warm atmosphere so it has been very easy to connect with everybody here. The programme has been very well structured with a good mix of presentations, but also I had some time to look at the expo and meet with people. The Gala Evening was very impressive. We are also very grateful for the Ancillary Award that goes to my team.”

Tiina Tissari, Vice President, Customer Experience and Products, Finnair

“It is the second time that we have exhibited at FTE Dublin and it has been fantastic. I think the conference subjects have been really interesting and topical. The networking has been fantastic, with good conversations and good individuals to meet from across different areas of the travel sector.”

Jennifer Koontz, Assistant Vice President European Airport Properties & Relations, Enterprise Holdings

There is so much we need to understand now about what the future consumer and airport ecosystem looks like, and FTE Ancillary & Retailing is the perfect forum to bring all stakeholders together at this key moment of the recovery to reimagine how we innovate, and collaborate, for the benefit of our passengers, and our businesses.”

Jayne Wear, Head of Commercial Products & Transport, Auckland Airport

“We are very humbled and proud to have won the FTE EMEA Startup Innovation Award here, which is a great milestone for us. We have met a number of interesting people here and had many good conversations. Our priority has been to meet the many airlines here, which is our channel to market. We have had some good conversations and now our job is to transform those conversations into real business. We’re very pleased to have been here at the event and pleased with the quality of visitors we saw. Another nice element has been to network with our start-up peers. It’s also very good from the perspective of airline and airport contacts – it’s nice to have a broad ecosystem here. We as SimpleVisa would be most pleased to come back to the Future Travel Experience events.”

Christian Baillet, CEO SimpleVisa

“Epic. We’ve got 13 solid leads from big airlines. The networking tool is awesome. We do a lot of trade shows and I have to say the 1-2-1 networking tool has made a big difference.”

Al Tredinnick, Business Development Manager, 15below

“It is the second time that we have exhibited at FTE Dublin and it has been fantastic. I think the conference subjects have been really interesting and topical. The networking has been fantastic, with good conversations and good individuals to meet from across different areas of the travel sector.”

Jennifer Koontz, Assistant Vice President European Airport Properties & Relations, Enterprise Holdings

“FTE Dublin 2023 has been great. We have been able to speak with a lot of existing customers plus prospective ones. I think most importantly, what is very good about FTE is it creates a forum where we can discuss with airlines and other technology vendors the future of real customer experiences. It is very nice to meet people in an unconstrained social environment, connect and forge relationships that will hopefully lead to partnerships in the near future.”

Alex Mans, Founder & CEO, FLYR Labs

“It has been a great event. The diverse range of exhibitors is also nice to see, including the start-ups and disruptors, which provide food for thought as to how the industry is evolving. The networking is excellent – it has been good to catch up with people I have met through previous FTE events and also meet many new contacts. I have attended for many years and always found it among the most interesting and relevant events for what I do.”

Chris Annetts, Chief Strategy Officer, Heathrow

“The experience here at FTE Dublin has been great. We arrived on the first night and had the FTE Ice Breaker – there was great music and lots of people talking to each other, which was very friendly. The conference sessions were very good as well. We have had a lot of people visiting the exhibition booth – everyone is very interested in new technology and I think we will get a lot out of it.”

Brad Stein, VP Global Solutions Consulting, PolyAI

“This is our first FTE event, so it has been such an exciting experience for us. The decision-makers are here at the event – it is nice to have meetings with people who can actually do things. It was very easy to arrange meetings beforehand – the app was super great. People are actually really active in the app, which I found refreshing. There has been a great energy here. It has been very much worth it.”

Lauren Koenig, Chief Marketing Officer, CELITECH

“It has been a great experience for us. It is our first time attending and exhibiting as CAVU here at FTE Dublin. We have had a great time and the networking has been great with some very valuable meetings and hopefully some good conversations to continue from them. We are really pleased with our stand location. We have had some great walk-ups and scheduled meetings – the team have had a very busy few days, so we are very happy.”

Paige Smith, Business Development Manager, CAVU

“This is my first time attending an FTE event. The difference between this event and other events is the quality of people. The meetings we have had over the last few days have all been with decision-makers with buying power – for us, that is what makes the difference.”

Robert Ardino, Vice President, Blue Ribbon Bags

“We’re very happy. It’s been one of the best shows for us so far as it’s been very focused. We had a lot of meetings set up before the show and I think we’ve had more than 20 airline meetings, and we’ve received very good feedback.”

Diego Cachero Rodriguez, CEO, 3D SeatMapVR

“It’s been amazing. The social events have been amazing. People have brought some good energy. We’ve seen a lot of interesting exhibitors here as well, which is really promising for us as an ancillary aggregator. We’ve been engaging with interest from the airlines, but also looking at innovations here and how we can potentially adopt them into what we are offering airlines. It’s certainly been worthwhile and is an event we’ll continue to attend in the future.”

Heinrich Brand, Co-founder & COO, Hepstar

“We’ve had a lot of activity at our booth, which means we can engage very well with lots of airlines who are interested in what we want to talk about. The event has been a great networking opportunity – we’ve met lots of people and had lots of discussions. There are many events in the calendar and we have to focus on the ones that matter – this one definitely makes sense because there’s an ancillary track and that’s a key part of our portfolio, so we’ll definitely be back.”

Dominic Matthews, Sales Director, FLYR Labs

“We’ve had two great days meeting industry colleagues and peers and of course lots of airlines from all over Europe, as well as the Americas. So, it’s been really valuable and great to be meeting our airline colleagues in person. There have been lots of great sessions and lots of great insights from airlines as well on their recovery and how they’re using digital, and the investment in digital retail, to really amplify their recovery now as we’re post-COVID.”

Kathrina Gallogly, Director of Marketing, Datalex

“The opportunities to connect and network with people here at FTE Dublin have been incredible – there are so many opportunities, not just walking around the exhibition hall, but also in the evenings at the social events. Those opportunities to forge new relationships and reacquaint with old contacts have been incredible. This is certainly an event that we will come back to and we’ll also look at the other FTE events around the world.”

Ed Thorne, Global Marketing Director, Airport Dimensions

“It was brilliant to attend FTE Dublin. It was a pleasure to meet many contacts – it was very beneficial for me. The conferences were very interesting and definitely addressed the right topics. The exhibition has also been amazing – it’s been interesting to meet with the start-ups. The networking has been brilliant and the venues for the social events were very nice, especially for people visiting Dublin for the first time. The networking is the most important thing about the event. I’m definitely looking forward to coming back to FTE Dublin next year.”

Nicol Seifertová, e-Commerce Manager, Prague Airport

PLAN YOUR PARTICIPATION AT FTE ANCILLARY & RETAILING


Showcase your capabilities to drive revenue growth to the industry

The leading vendors in the fields of retailing, ancillary, loyalty and digital innovation will showcase their latest solutions, products and services created to help airlines, airports and other industry stakeholders profit from the traveller’s end-to-end journey. Present your brand, capabilities and technologies in the exhibition and use the One-to-One Meeting System to connect with the people actively seeking the next generation of ancillary-focused products and services.


Meet new partners & be inspired on digital retailing, ancillary & personalisation best practice

Alongside unrivalled education in our premium conference sessions, attendees will have the opportunity to meet with forward-thinking partners in the exhibition hall, who will display a variety of passenger-focused propositions for airlines, OTAs, airports and other stakeholders. The vendors will showcase their latest digital solutions, which have been created to enhance customer experiences and increase profitability at every stage of the passenger journey.

We believe there are hundreds of deals industry stakeholders could be doing with various companies, many of whom they are yet to even engage with, to enhance their retailing portfolios. Dublin will be the place to meet all of those looking to forge exciting new relationships to create greater revenue opportunities for all.

FTE Ancillary & Retailing 2024 exhibitors and sponsors Include:

CAVU
Cielo
CMAC
Emu Analytics
Endava
Enterprise Holdings International
eSIM Go
Fairlyne
FLYR
Iboardings
InterLnkd
LiFE in the Air
NEC
Plan3
Schiphol Group
Shabstec Limited
Stripe
TravelX
UCPlaces
ZetSIM by Zetexa
2024 confirmed speakers to be announced soon. Please click here to subscribe and stay updated.

2023 Speakers:


Sir Tim Clark

Sir Tim Clark

President

Emirates

Russell Pert

Russell Pert

Director, Head of Industry, Financial Services and Travel

Meta

Klaus Goersch

Klaus Goersch

CEO

NEOM Airlines

Tero Taskila

Tero Taskila

CEO

BEOND

Michael Cawley

Michael Cawley

Chairman

Hostelworld Group & Non Executive Director, Ryanair

Kenny Jacobs

Kenny Jacobs

CEO

daa

Jamie Heaslip

Jamie Heaslip

Ireland Growth Lead

Stripe

Georg Haraldsson

Georg Haraldsson

Chief Information Officer

PLAY Airlines

Arturs Garais

Arturs Garais

Web3 Project Lead

airBaltic

Kevin Kleist

Kevin Kleist

Senior Emerging Trends Advisor

Southwest Airlines

Mats Berglind

Mats Berglind

Innovation Manager - Strategic Initiatives and Innovation

Swedavia

Dr. Bjoern Becker

Dr. Bjoern Becker

Head of Future Intercontinental Experience Program

Lufthansa

Peter Mohn

Peter Mohn

Owner & CEO

m1nd-set

Stéphane Ormand

Stéphane Ormand

VP Distribution

Air France KLM

Sammy Patel

Sammy Patel

Chief Executive Officer, Midway Partnership & Vice President, Commercial

Vantage Airport Group

Christian Hylander

Christian Hylander

VP Global Strategy, Travel & Entertainment Industry

Mastercard

William Kramer

William Kramer

Transformation & Continuous Improvement Lead- Inflight Retail

easyJet

Darin Juby

Darin Juby

Head of Baggage Transformation

Future Travel Experience

Bastian Schütz

Bastian Schütz

Product & Business Development

Meta Reality Labs

Arlette van der Veer

Arlette van der Veer

Senior Manager Radical Innovation

KLM

Simon Dempsey

Simon Dempsey

CCO

Plan3 and FTE’s ‘Mayor for Startups’

Sujata Suri

Sujata Suri

Vice President Strategy and Commercial Development

Hamad International Airport

Charu Jain

Charu Jain

Senior Vice President Merchandising & Innovation

Alaska Airlines

Eric Leopold

Eric Leopold

Founder and Managing Director

Threedot & FTE Ancillary & Retailing Content Director

Paul Carroll

Paul Carroll

Chief Revenue & Network Officer

AirAsia

Bobby Healy

Bobby Healy

Co-Founder

Meili & Manna Drone Delivery

Andrea Chiappetta

Andrea Chiappetta

Head of Innovation

ITA Airways

Rohit Talwar

Rohit Talwar

CEO

Fast Future

Nick Cole

Nick Cole

CEO

daa International

Sinead Finn

Sinead Finn

Founder

affinnity

Chris Phillips

Chris Phillips

Vice President of Global Sales

ATPCO

Fatima Zahra El Mernissi

Fatima Zahra El Mernissi

Digital Strategy Manager

Royal Air Maroc

Roland Jaggi

Roland Jaggi

CCO

Aegean Airlines

Camillo Stark

Camillo Stark

Deputy Managing Director (AR/VR Labs)

MSM.digital

Glenn Morgan

Glenn Morgan

Partner

Threedot

Emanuele Calà

Emanuele Calà

Vice President Innovation & Quality

Aeroporti di Roma

Daniel Coleman

Daniel Coleman

Founder & CEO

Future Travel Experience

Dr. Joe Leader

Dr. Joe Leader

CEO

APEX/IFSA

Mohamed El Mehdi Driouiche

Mohamed El Mehdi Driouiche

Vice President Digital & IT

Royal Air Maroc

Aileen McCormack

Aileen McCormack

Chief Commercial Officer

CarTrawler

Andrew Murphy

Andrew Murphy

Chief Business Officer

CarTrawler

Ricard Vilà

Ricard Vilà

Chief Digital Officer

LATAM Airlines

Mohamed Amine Briuni

Mohamed Amine Briuni

Head of Digital Strategy & Governance

Royal Air Maroc

Ola Barramou

Ola Barramou

Innovation & Culture Lead

Royal Air Maroc

Martin Jones

Martin Jones

CEO

CAVU

Jonas von Kruechten

Jonas von Kruechten

Head of Strategy and Business Development

AERQ & APEX Board Member

Job Heimerikx

Job Heimerikx

CEO and Founder

AirFi & APEX Board Member

David Kondo

David Kondo

Head of Airport Customer Experience

Finnair & APEX Board Member

Martijn Steur

Martijn Steur

Managing Director

Kinetic Consultancy

Ibrahim Ibrahim

Ibrahim Ibrahim

Managing Director

Portland Design

Elisabeth Sailer

Elisabeth Sailer

Chief Commercial Officer

Munich Airport International

Dr Jost Daft

Dr Jost Daft

Head of Order Transformation

Lufthansa Group

Mesfin Tasew

Mesfin Tasew

Group Chief Executive Officer

Ethiopian Airlines

Martin White

Martin White

Director, Ancillary Products

Spirit Airlines

Bobby Healy

Bobby Healy

Co-Founder

Meili

Jennifer Koontz

Jennifer Koontz

Assistant Vice President, European Airport Properties & Relations

Enterprise Holdings International

Chris Gwilliam

Chris Gwilliam

Senior Vice President, Global Business Development

Airport Dimensions 

Randel Darby

Randel Darby

CEO and Founder

AirPortr

Lucinda Pike

Lucinda Pike

Sales Director Europe

Inmarsat

Ursula Silling

Ursula Silling

CEO

Branchspace

Simon C. Pitt

Simon C. Pitt

CCO

PNG Air

Alex Mans

Alex Mans

Founder & CEO

FLYR

Matt Klein

Matt Klein

EVP & Chief Commercial Officer

Spirit Airlines

John Moriarty

John Moriarty

Founder & CEO

Beyond

Neil Tolefree

Neil Tolefree

Head of Network Development EMEA

Airport Dimensions (Part of Collinson Group)

Güçlü Batkin

Güçlü Batkin

CEO

TAV Operation Services

Manuel Jose Alvarez

Manuel Jose Alvarez

Data & Business Intelligence

Flybondi

Juan Pablo Lafosse

Juan Pablo Lafosse

CEO

TravelX

James Lemon

James Lemon

Global Lead – Travel, Transport & Leisure

Stripe

Benjamin Ritschel

Benjamin Ritschel

Vice President Digital Strategy & Core Services

Fraport

Ryan Ghee

Ryan Ghee

Chief Operating Officer

Future Travel Experience

Andrew Price

Andrew Price

Former Head of Transformation

Future Travel Experience

Luca De Angelis

Luca De Angelis

CEO

HRS Crew & Passenger Solutions

Yvo van der Tol

Yvo van der Tol

CCO

HRS Crew & Passenger Solutions

Tom Garrison

Tom Garrison

Solutions Architect, Innovation & Emerging Trends

Southwest Airlines

Marlon van der Meer

Marlon van der Meer

Founder

BagsID

Heather Figallo

Heather Figallo

Chief Transformation Officer

Vueling

Guido Woska

Guido Woska

Global Executive Partner & Managing Director

Manyone

David Wilson

David Wilson

Managing Partner

daa International

Jörg Moßmann

Jörg Moßmann

Senior Project and Portfolio Manager

Fraport AG

Idar Sørgjerd

Idar Sørgjerd

Department Manager, BHS, Tech & Op. Excellence

Avinor

Manuel Wiesner

Manuel Wiesner

Leader Business Development

FraAlliance

Michelle Herr

Michelle Herr

Leader Customer Experience

FraAlliance

Haider Arif Hayat

Haider Arif Hayat

Head of Enterprise Information Architecture, Analytics & AI

Hamad International Airport

Per Lilie

Per Lilie

Founder

Transform Digital (formerly of Spotify, SAS & Qatar Airways)

Russell Braterman

Russell Braterman

Proposition & Innovation Director

easyJet

Bob Kwik

Bob Kwik

Global Head of Airports

Amazon Web Services

Clyde Hutchinson

Clyde Hutchinson

General Partner

Team ABC (former Head of Viva Air Labs)

Sjoerd Blum

Sjoerd Blum

Schiphol Group Aviation Solutions

Schiphol Group

Viktor Nekrylov

Viktor Nekrylov

Co-Founder & CEO

DRCT

João Fernandes

João Fernandes

Junior Venture Development Manager

Lufthansa Innovation Hub

Katerina Glynatsi

Katerina Glynatsi

Copywriter & Content Manager

MPASS

Uri Sperling

Uri Sperling

Founder & CEO

UCPlaces

Co-located with FTE EMEA

This show is a gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.

Visit FTE EMEA website >>
2023 video highlights
2022 video highlights
2018 video highlights
2017 video highlights

FTE ancillary logo

Future Travel Experience Ancillary & Retailing

Future Travel Experience Ancillary & Retailing will be co-located with FTE EMEA.

Date: - June 2024

Location: RDS, Merrion Road, Ballsbridge, Dublin 4, Ireland

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