19 - 20 June 2019 | Istanbul Congress Center ICC, Istanbul

This event has now ended

Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success! Information on next year’s event will be announced soon. Please subscribe to our newsletter to be kept updated.

19 - 20 June 2019
Istanbul Congress Center ICC, Istanbul


Airlines & Airports
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Collins Aerospace


Hamad International Airport


Hitit CS


Smiths Detection






Avery Dennison





Future Travel Experience Ancillary 2019

Generating new digital revenue opportunities at every step of the journey

Over the last two years, we have established Future Travel Experience Ancillary as the world’s definitive digital airline retailing show, and in 2019 this event will thrive alongside FTE EMEA. Inspired by the latest digital developments, airlines are now thinking way beyond just selling flights and they are exploring a variety of inventive ways in which they can become fully-fledged retailers. New partnerships between carriers, airports, technology companies, service providers, brands and destination agents provide fresh opportunities to add value to the passenger experience while creating new revenue streams, and this event provides an unrivalled platform for the industry to come together to forge new alliances.

FTE Ancilary 2019 show 02
FTE Ancilary 2019 show 01
FTE Ancilary 2019 show 03
FTE Ancilary 2019 show 04
FTE Ancilary 2019 show 05
FTE Ancilary 2019 show 06

FTE Ancillary 2019 will include a dedicated exhibition zone (co-located with FTE EMEA), a high-level FTE Ancillary conference, the 3rd FTE Ancillary Awards ceremony, and a unique social and networking agenda in the heart of Istanbul.

NEW FOR 2019 Meet our FTE Ancillary Advisory Board:

Juha Jarvinen

APEX Board & EVP Commercial,
Virgin Atlantic

Mariana Fonseca Medina

Director of Ancillary & Merchandising Strategy,
American Airlines

Nigel Fanning

Head of Product & Ancillary Revenue,
Jetstar Group

Andrew Middleton

Commercial Director,

Apple Ignacio

Director, Ancillaries,
Cebu Pacific Air

Chris Annetts

Expansion Commercial Director,
Heathrow Airport

“Ancillary growth is imperative for all airlines, and digital is the great enabler to achieving that. However, many new collaborations must be forged between stakeholders to deliver the passenger the right offer at the right moment to enhance customer experiences and increase profitability at every stage of the passenger journey, whether that be through a mobile device or an IFE screen. FTE is working hard, and creatively, to bring those stakeholders together to learn best practice and forge new partnerships, and I am excited to get behind their efforts.”
JUHA JARVINEN, President, APEX Board & EVP Commercial, Virgin Atlantic

Latest confirmed speakers:

Juha Jarvinen

EVP Commercial, Virgin Atlantic Airways & President of the Board of Directors,

Mariana Fonseca Medina

Director of Ancillary & Merchandising Strategy,
American Airlines

Apple Ignacio

Director of Ancillary,
Cebu Pacific Air

Max Coppin

Partner Development Manager, Google & FTE Executive Advisory Board member

Joe Leader


Paul Armstrong

Enterprise Solutions Architect,
Amazon Web Services

Guido Woska

Head of Passenger Experience Design (Lufthansa, SWISS, Austrian),
Lufthansa Group

Sinead Finn


Chris Annetts

Expansion Commercial Director,

Marcus Motzkuhn

Manager Digital Distribution & Solutions,

Katarina Hlavata

Senior Ancillaries Manager,

Tiina Tissari

VP Ancillary Business,

Emilio Chacon Monsant

SVP Ancillary Revenues & Direct Sales,

Onur Dedekoylu

Senior Vice President - Marketing and e-commerce,
Pegasus Airlines

Niraj Batra

Associate Vice President- Ancillary Revenue, Business Development & Distribution,

Kam Jandu

Chief Commercial Officer,
Budapest Airport

Andrea Boni

former Vice President Marketing, Innovation and Business Development at Brussels Airlines and Founder,

Ravi Bagal

Head of Worldwide Business Development, Consumers and Retail,
Amazon Web Services

Rohit Talwar

Fast Future

Mirko Fechner - <p>Head Of Business Development</p>

Mirko Fechner

Head Of Business Development

Budapest Airport

Matthias Walther - <p>CMO</p>

Matthias Walther


Inflight VR

Gina Dragulin - <p>Director of Product Marketing & Partner Marketing</p>

Gina Dragulin

Director of Product Marketing & Partner Marketing


Deniz Kargacı - <p>Quality Assurance and Business Development Manager</p>

Deniz Kargacı

Quality Assurance and Business Development Manager


Nisa Talay - <p>Project Manager-Hydrogeologist</p>

Nisa Talay

Project Manager-Hydrogeologist


Hatice Cinar - <p>HSE Director</p>

Hatice Cinar

HSE Director


Haluk Çeribaşı - <p>Company Director</p>

Haluk Çeribaşı

Company Director


Nihan Derinöz - <p>Regional Office Director</p>

Nihan Derinöz

Regional Office Director


Ilya Gutlin - <p>Chief Commercial Officer</p>

Ilya Gutlin

Chief Commercial Officer

Elenium Automation

Asli Bayraktar - <p>Account Services Manager</p>

Asli Bayraktar

Account Services Manager

Hitit CS

Erdinç Uğurlu - <p>VP, Business Solutions</p>

Erdinç Uğurlu

VP, Business Solutions

Pegasus Airlines

Brett Dyason - <p>Co-Founder & CEO</p>

Brett Dyason

Co-Founder & CEO


Stephan M. Schwolgin - <p>ORAT Consultant (CPH Airports International)</p>

Stephan M. Schwolgin

ORAT Consultant (CPH Airports International)

İGA İstanbul New Airport

Matthew Elgie - <p>Digital Director</p>

Matthew Elgie

Digital Director


Ben Robertson - <p>Product Manager - Ancillary Revenue</p>

Ben Robertson

Product Manager - Ancillary Revenue


Oliver Salway - <p>Director</p>

Oliver Salway



Lauren Costello - <p>Director, Programs & Services</p>

Lauren Costello

Director, Programs & Services

Airline Passenger Experience Association (APEX)

Harald Jentsch - <p>Head of Airports & Baggage Screening</p>

Harald Jentsch

Head of Airports & Baggage Screening

Smiths Detection

Michael Ollitervo-Murphy - <p>VP of Customer Experience</p>

Michael Ollitervo-Murphy

VP of Customer Experience


Marco Ghassemi - <p>Sr. Director, Account Management</p>

Marco Ghassemi

Sr. Director, Account Management

Panasonic Avionics

Jasper Quak - <p>Global Business Development</p>

Jasper Quak

Global Business Development


Lisa Bovio - <p>Chief Commercial Officer</p>

Lisa Bovio

Chief Commercial Officer


Michele Fuhs - <p>Founder of Circle4x and former Head of Future Retail of BMW</p>

Michele Fuhs

Founder of Circle4x and former Head of Future Retail of BMW


Andrea Boni - <p>Founder, LoungeXperiences and former Vice President Marketing, Innovation and Business Development at Brussels Airlines </p>

Andrea Boni

Founder, LoungeXperiences and former Vice President Marketing, Innovation and Business Development at Brussels Airlines


Elisabeth Huber - <p>Innovation and Digitization Manager</p>

Elisabeth Huber

Innovation and Digitization Manager

Terminal 2 Company Munich Airport

Jan Richards - <p>Head of Insights & Planning</p>

Jan Richards

Head of Insights & Planning

Dublin Airport

Abdullah Nergiz - <p>Customer Experience Director</p>

Abdullah Nergiz

Customer Experience Director


Luke Hawes - <p>Director</p>

Luke Hawes



Mustafa Mucahitoglu - <p>Customer Experience Supervisor</p>

Mustafa Mucahitoglu

Customer Experience Supervisor

Turkish Airlines

Urban Söderberg - <p>Market Development Manager RFID Aviation</p>

Urban Söderberg

Market Development Manager RFID Aviation

Avery Dennison

Ismihan Anderson - <p>IT and Automation Director</p>

Ismihan Anderson

IT and Automation Director

Istanbul Sabiha Gökçen

Nirali Shah - <p>Director of Innovation, Partnerships</p>

Nirali Shah

Director of Innovation, Partnerships

Vantage Airport Group

Andrew Thomas - <p>Partner</p>

Andrew Thomas



Tomas Stokke - <p>Director</p>

Tomas Stokke


Haptic Architects

Graham Bolton - <p>Global Practice Leader – Aviation</p>

Graham Bolton

Global Practice Leader – Aviation

Mott Macdonald

Rosanne van der Stam - <p>Value Stream Owner for Customer Experience </p>

Rosanne van der Stam

Value Stream Owner for Customer Experience

Royal Schiphol Group

Fiona Carleton - <p>Director of Expansion Strategy & Future Operations</p>

Fiona Carleton

Director of Expansion Strategy & Future Operations


Ülkü Özeren - <p>Director - Environment & Sustainability</p>

Ülkü Özeren

Director - Environment & Sustainability

İGA İstanbul New Airport

Neil Harvey - <p>Head of Airline Performance</p>

Neil Harvey

Head of Airline Performance

Gatwick Airport

M. Osama Sheikh - <p>Project Manager – Technology & Innovation</p>

M. Osama Sheikh

Project Manager – Technology & Innovation

Pakistan International Airlines

Simone van Neerven - <p>Head of Innovation</p>

Simone van Neerven

Head of Innovation


Mert Basar - <p>Chief Commercial Officer</p>

Mert Basar

Chief Commercial Officer

İGA İstanbul New Airport

Ersin Inankul - <p>CIO of Istanbul Airport, General Manager iGA Systems</p>

Ersin Inankul

CIO of Istanbul Airport, General Manager iGA Systems

İGA İstanbul New Airport

İsmail Polat - <p>Chief Technical Officer (CTO)</p>

İsmail Polat

Chief Technical Officer (CTO)

İGA İstanbul New Airport

Murat Demirbilek - <p>Vice President of Ground Operations</p>

Murat Demirbilek

Vice President of Ground Operations

Pegasus Airlines

Rohit Talwar - <p>CEO</p>

Rohit Talwar


Fast Future

Clyde Hutchinson - <p>Head of Innovation</p>

Clyde Hutchinson

Head of Innovation

Viva Air Labs

Álvaro Coromina - <p>CIO</p>

Álvaro Coromina


Evelop Airlines

Santiago Aldana Sanín - <p>CDO & CTO</p>

Santiago Aldana Sanín



Seyda Tartar - <p>Digital Innovation Manager</p>

Seyda Tartar

Digital Innovation Manager

Turkish Airlines

Karin Gylin - <p>Head of Innovation</p>

Karin Gylin

Head of Innovation


Nicholas Woods - <p>Chief Information Officer</p>

Nicholas Woods

Chief Information Officer

MAG (Airports Group)

Paul Hogan - <p>Event Director</p>

Paul Hogan

Event Director

The New Airport Show Istanbul

Tan Lye Teck - <p>Executive Vice President - Airport Management</p>

Tan Lye Teck

Executive Vice President - Airport Management

Changi Airport Group

Marta Dimitrova - <p>Assistant Editor</p>

Marta Dimitrova

Assistant Editor

Future Travel Experience

Maria Cardenal - <p>Ex-Vueling and actual Product & Digital Services Director at </p>

Maria Cardenal

Ex-Vueling and actual Product & Digital Services Director at


Akira Mitsumasu - <p>VP - Global Marketing, Japan Airlines & Member of the APEX Board of Directors </p>

Akira Mitsumasu

VP - Global Marketing, Japan Airlines & Member of the APEX Board of Directors

Japan Airlines

Thomas Hoff Andersson - <p>Chief Operating Officer</p>

Thomas Hoff Andersson

Chief Operating Officer

Bengaluru International Airport

Tony Chapman - <p>Senior Director, Marketing, Product Management and Strategy</p>

Tony Chapman

Senior Director, Marketing, Product Management and Strategy

Collins Aerospace

Marc Giles - <p>Head of Guest Experience</p>

Marc Giles

Head of Guest Experience

Aer Lingus

Ryan Ghee - <p>Head of Strategy, Engagement and Content</p>

Ryan Ghee

Head of Strategy, Engagement and Content

Future Travel Experience

Simon Lamkin - <p>Chief Executive Officer</p>

Simon Lamkin

Chief Executive Officer

LamTech Solutions & former CIO of Brussels Airlines

Daniel Coleman - <p>Founder</p>

Daniel Coleman


Future Travel Experience

FTE ancillary logo

Co-located with Future Travel Experience EMEA

Future Travel Experience Ancillary 2019 will be co-located with Future Travel Experience EMEA (Europe, Middle East & Africa). As well as a major exhibition, FTE EMEA will include conference streams on Future Airports, Digital, and Inflight Innovation, the FTE EMEA Awards ceremony, and a unique social and networking agenda in the heart of Istanbul.

FTE Ancilary img gallery 01
FTE Ancilary img gallery 01

Event structure:

Tuesday 18 June 2019

Exhibition set-up day
FTE Innovation & Startup Hub Live
(members only)
İGA & Turkish Airlines Guided Tours
(Premium Pass Holders Only - Limited Availability)

Wednesday 19 June 2019

Free to attend Exhibition opens
Keynote and Conferences
Gala Evening - hosted by Turkish Airlines
(Premium Pass Holders Only)

Thursday 20 June 2019

Free to attend Exhibition Day 2
Keynote and Conferences

Plan your participation at FTE Ancillary 2019

Showcase your ancillary revenue capabilities to the industry

The leading vendors in the digital transformation space, as well as those with ancillary and loyalty innovation capabilities, will showcase their latest solutions and services created to help airlines, airports and other industry stakeholders profit from the traveller’s end-to-end journey. Present your brand, capabilities and technologies in the exhibition and use the One-to-One Meeting System to connect with the people actively seeking the next generation of ancillary-focused products and services.

NEW:Low-cost meeting base booths now available

Attend as a delegate for inspiration on digital ancillary and customer experience best practice

Alongside unrivalled education in our premium conference sessions, attendees will have the opportunity to meet with the most forward-thinking vendors, who have created solutions designed to help them leverage digital developments to enhance customer experiences and increase profitability at every stage of the passenger journey.

We believe there are hundreds of deals industry stakeholders could be doing with various companies, many of whom they are yet to even engage with, to enhance their retailing portfolios. Gain inspiration from a carefully curated line-up of experts.

Why be part of FTE Ancillary 2019?

Read what some of the past attendees thought of the event:

“My main goal here at FTE is to hear the latest ideas and trends in the industry, as our airline is a relatively new player in terms of ancillaries. The exhibition has been very interesting, and I have been impressed by the number of start-ups present. The networking has been good, and the event overall has been very well organised.”

Georgy Vakhrushev, Senior Pricing Manager, S7 Airlines

“For me, the event has been excellent. It is a very personal event and easy to connect with the right people. The conference topics have been very interesting, and there has been a very good level of interaction between the speakers and the audience.”

Ingvi Gudmundsson, Product Designer, Icelandair Digital Labs

“Great show!”

Robert Boyle, Director of Strategy, International Airlines Group (IAG)



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