Speaker list
APEX FTE Ancillary & Retailing 2025 speakers will be announced soon. Please click here to subscribe and stay updated.
2024 Confirmed Speakers Include:
Neal McMahon
Chief Operations Officer
Ryanair
Sean Donohue
CEO
Dallas-Fort Worth International Airport
Tero Taskila
CEO
BEOND
Anko van der Werff
President & CEO
SAS
Guðmundur Daði Rúnarsson
CCO and Airport Development Officer
Keflavik Airport
Steven Greenway
CEO
flyadeal
Annalisa Gigante
Board Member of Hangar 51 & Head of Innovation
International Airlines Group (IAG)
Martin Jones
CEO
CAVU
Karin Gylin
Head of Strategic Development and Innovation
Swedavia
Mark Breen
CEO
Oneiros Aerospace
Jennifer Schwierzke
VP of Customer Strategy & Innovation
United Airlines
Adrian Dunne
COO
Aer Lingus
Gregory Owens
VP of Europe and Africa
X
Kevin Kleist
Head of Emerging Trends
Southwest Airlines
Linda Schucroft
Vice President Innovation and Customer Experience
King Salman International Airport
Rohit Talwar
CEO
Fast Future
Dr. Joe Leader
CEO
APEX/IFSA
Sammy Patel
Chief Executive Officer, Midway Partnership & Vice President, Commercial
Vantage Airport Group
Melanie Harris
Managing Director - Digital Technology
United Airlines
Arthur Reijnhart
Executive Director Schiphol Commercial
Royal Schiphol Group
Eric Leopold
Founder
Threedot
Dr Jost Daft
Head of Order Transformation
Lufthansa Group
Gerald Ong
Strategy and Commercial Development
Hamad International Airport
Daniel Coleman
Founder & CEO
Future Travel Experience
Manuel van Lijf
Director Aviation Innovation
nlmtd
Darin Juby
Head of Transformation
Future Travel Experience
Alan Kiernan
Founder & CTO
Cation Consulting
Stephen Keane
Head of Digital Transformation, Customer Services
Ryanair
Carlijn Brinkman
Service Designer
KLM
Gus Naughton
Senior Software Engineer, Emerging Technologies
Alaska Airlines
Tara Spielhagen
Founder & CEO
Swiipr
Tomasz Pawliszyn
CEO
AirHelp
Garret Malone
Chief Operations Officer
Arajet
James Lemon
Global Lead – Travel, Transport & Leisure
Stripe
Jamie Heaslip
Irish Strategic Growth Lead
Stripe & International Rugby Legend
Gail Taylor
Chief Commercial officer (Non Aero)
Edinburgh Airport
Andrew Price
Managing Director
Opermium
Nick Woods
CIO
MAG
Giovanni Gennaro
Head of Open Innovation
Aeroporti di Roma
Celia Leiro del Álamo
Customer Experience Specialist
Aena
Yusuf Tungekar
Head Operations Business Systems
Dubai Airports
Johannes Noack
Product Manager eCommerce
Fraport AG
Dilanur Çetinalp
Digital Transformation and Channel Management Supervisor
İGA İstanbul Airport
Gertjan Bluemink
Business Development Director
Schiphol Group
Seth Miller
Contributing Editor
PaxEx.Aero
Andrea Carroll
Group Head of Sustainability
daa
Gary Byrnes
Founder & CEO
Tao Climate
Arnaud Cervantes
Project Manager
Air France
Mohammed Ahteshamuddin
Head of IT (CIO)
flydubai
Lisa Samways
Business Development Manager
International Airlines Group (IAG)
Hansjuergen Lehmann
Senior Manager
Lufthansa Group
Adam Rouncivell
Head of Product Management
Qatar Airways
Hakan Sogut
Payment and Loyalty Solutions Director
Turkish Airlines
Kevin O’Shaughnessy
Founder
CityHook · Indigo
Kieran Harte
Head of Ireland
Uber
Carlos Boyero
Deputy Operations Manager
Smartvel
Ajintha Pathmanathan
CEO
Galeri AG
Thomas Sermon
European Sales Director
ZestIOT
Johnny Bosche
Founder
Cielo
Martine Skaret
Marketing & Growth Lead
Emu Analytics
Barry Klipp
CEO & Co-Founder
InterLnkd
Greg Kott
CEO
LiFE in the Air
Shabbir Girach
Managing Director
Shabstec Limited
Uri Sperling
Founder & CEO
UCPlaces
Harvey Tate
Human API – Digital Transformation
International Airlines Group (IAG)
Claus Grunow
Vice President of Corporate Strategy and Digitalization
Fraport
Dennis van Kleef
Programme Lead Baggage
Royal Schiphol Group
Wopke Dost
Programme Management Lead
nlmtd
Idar Sorgjerd
Department Manager, BHS, Tech & Op. Excellence
Avinor
Dongmin Lim
Senior Manager BHS Engineering & Renovation
Incheon International Airport Corporation (IIAC)
Pierre-Hugues Schmit
Chief Commercial and Operational Officer
VINCI Airports
Ross Falconer
Head of Content
Future Travel Experience
Charlotte Posada Kandel
Manager Ancillary Products
SunExpress
Bill McKimm
VP of Travel Sales
eSIM Go
Timothy Haupt
Manager, Ancillary Strategy & Commercial Development
Lufthansa Group
Juliana Ramirez
VP Ancillary Revenue & Digital Experience
Flair Airlines
Ella Alkalay Schreiber
GM of Fintech
Hopper Technology Solutions
Martin Thomas
(Acting) Head of Above Wing Automation
IAG Airports
Alex McEvoy
Product Manager, Airports and Lounges
Aer Lingus
Rebecca Thorp
Partnership Director – Strategic Projects and Business Development EMEA
Collinson Group
Jennifer Koontz
Vice President, Airport Properties & Relations
Enterprise Mobility
Carlos Ruiz
Director of Commercial Management
Cincinnati / Northern Kentucky International Airport
Caroline Bergstroem
Head of Ancillary Products, Connectivity and Retail
SAS
Nick Ashton
Global Airline Lead
Protect Group
Adrian Keating
Independent Aviation Consultant
Ursula Silling
CEO
Branchspace – digital reinvented
Bill Carleton
Director, Advanced Recognition Systems
NEC Corporation of America
Vanesa Calvo
Head of Funding and Innovation Trends department
Aena
Martijn Steur
Managing Director
Kinetic Consultancy
Mammen Tharakan
Vice President, Investment & Partnerships
King Salman International Airport
Joel Godfrey
Digital Product Director
CAVU
Ahmet Er
Digital Transformation and Channel Management Deputy Manager
İGA İstanbul Airport
Jonas von Kruechten
Head of Strategy and Business Development
AERQ & APEX Board Member
Glenn Morgan
Partner
Threedot
Christophe Guittard
Senior Vice President for Digital
Qatar Airways
Swapnal Chouhan
Head of Competence (Airport Management & Commercial)
Munich Airport
Niels Colemont
Head of New Optimization Programs
FLYR
Abe Dev
Vice President - Digital Technology and Innovation
Riyadh Air
Bryan Porter
Chief Revenue Officer
Datalex
David Griffiths
Founder & CEO
The Travel Retail Consultancy
Andrew Harrison
Managing Director UK Travel
WHSmith
Luis Marin
President & CEO Europe, Middle East and Africa
Avolta
Ricard Vilà
Chief Digital Officer
LATAM Airlines
Keith Martin
Senior Strategy Manager
Lufthansa Group
Wong Mei Hong
Head, Ancillary Revenue
AirAsia
2023 Speakers Include:
Sir Tim Clark
President
Emirates
Russell Pert
Director, Head of Industry, Financial Services and Travel
Meta
Klaus Goersch
CEO
NEOM Airlines
Tero Taskila
CEO
BEOND
Michael Cawley
Chairman
Hostelworld Group & Non Executive Director, Ryanair
Kenny Jacobs
CEO
daa
Jamie Heaslip
Irish Strategic Growth Lead
Stripe & International Rugby Legend
Georg Haraldsson
Chief Information Officer
PLAY Airlines
Arturs Garais
Web3 Project Lead
airBaltic
Kevin Kleist
Head of Emerging Trends
Southwest Airlines
Mats Berglind
Innovation Manager - Strategic Initiatives and Innovation
Swedavia
Dr. Bjoern Becker
Head of Future Intercontinental Experience Program
Lufthansa
Peter Mohn
Owner & CEO
m1nd-set
Stéphane Ormand
VP Distribution
Air France KLM
Sammy Patel
Chief Executive Officer, Midway Partnership & Vice President, Commercial
Vantage Airport Group
Christian Hylander
VP Global Strategy, Travel & Entertainment Industry
Mastercard
William Kramer
Transformation & Continuous Improvement Lead- Inflight Retail
easyJet
Darin Juby
Head of Transformation
Future Travel Experience
Bastian Schütz
Global Lead, Virtual & Mixed Reality Content Sourcing at Meta (Facebook)
Meta Reality Labs
Arlette van der Veer
Senior Manager Radical Innovation
KLM
Sujata Suri
Vice President Strategy and Commercial Development
Hamad International Airport
Charu Jain
Senior Vice President Merchandising & Innovation
Alaska Airlines
Eric Leopold
Founder
Threedot
Paul Carroll
Chief Commercial Officer
AirAsia
Bobby Healy
Co-Founder
Meili & Manna Drone Delivery
Andrea Chiappetta
Head of Innovation
ITA Airways
Rohit Talwar
CEO
Fast Future
Nick Cole
CEO
daa International
Sinead Finn
Founder
affinnity
Chris Phillips
Vice President of Global Sales
ATPCO
Fatima Zahra El Mernissi
Digital Strategy Manager
Royal Air Maroc
Roland Jaggi
CCO
Aegean Airlines
Camillo Stark
Deputy Managing Director (AR/VR Labs)
MSM.digital
Glenn Morgan
Partner
Threedot
Emanuele Calà
Vice President Innovation & Quality
Aeroporti di Roma
Daniel Coleman
Founder & CEO
Future Travel Experience
Dr. Joe Leader
CEO
APEX/IFSA
Mohamed El Mehdi Driouiche
Vice President Digital & IT
Royal Air Maroc
Aileen McCormack
Chief Commercial Officer
CarTrawler
Andrew Murphy
Chief Business Officer
CarTrawler
Ricard Vilà
Chief Digital Officer
LATAM Airlines
Mohamed Amine Briuni
Head of Digital Strategy & Governance
Royal Air Maroc
Ola Barramou
Innovation & Culture Lead
Royal Air Maroc
Martin Jones
CEO
CAVU
Jonas von Kruechten
Head of Strategy and Business Development
AERQ & APEX Board Member
Job Heimerikx
CEO and Founder
AirFi & APEX Board Member
David Kondo
Senior Director, Brand Experience
Austrian Airlines
Martijn Steur
Managing Director
Kinetic Consultancy
Ibrahim Ibrahim
Managing Director
Portland Design
Elisabeth Sailer
Chief Commercial Officer
Munich Airport International
Dr Jost Daft
Head of Order Transformation
Lufthansa Group
Mesfin Tasew
Group Chief Executive Officer
Ethiopian Airlines
Martin White
Director, Ancillary Products
Spirit Airlines
Bobby Healy
Co-Founder
Meili
Jennifer Koontz
Vice President, Airport Properties & Relations
Enterprise Mobility
Chris Gwilliam
Senior Vice President, Global Business Development
Airport Dimensions
Randel Darby
CEO and Founder
AirPortr
Lucinda Pike
Sales Director Europe
Inmarsat
Ursula Silling
CEO
Branchspace – digital reinvented
Simon C. Pitt
CCO
PNG Air
Alex Mans
Founder & CEO
FLYR
Matt Klein
EVP & Chief Commercial Officer
Spirit Airlines
John Moriarty
Founder & CEO
Beyond
Neil Tolefree
Head of Network Development EMEA
Airport Dimensions (Part of Collinson Group)
Güçlü Batkin
CEO
TAV Operation Services
Manuel Jose Alvarez
Data & Business Intelligence
Flybondi
Juan Pablo Lafosse
CEO
TravelX
James Lemon
Global Lead – Travel, Transport & Leisure
Stripe
Benjamin Ritschel
Vice President Digital Strategy & Core Services
Fraport
Ryan Ghee
Chief Operating Officer
Future Travel Experience
Andrew Price
Managing Director
Opermium
Luca De Angelis
CEO
HRS Crew & Passenger Solutions
Yvo van der Tol
CCO
HRS Crew & Passenger Solutions
Tom Garrison
Solutions Architect, Innovation & Emerging Trends
Southwest Airlines
Marlon van der Meer
Founder
BagsID
Heather Figallo
Chief Transformation Officer
Vueling
Guido Woska
Global Executive Partner & Managing Director
Manyone
David Wilson
Managing Partner
daa International
Jörg Moßmann
Senior Project and Portfolio Manager
Fraport AG
Idar Sørgjerd
Department Manager, BHS, Tech & Op. Excellence
Avinor
Manuel Wiesner
Leader Business Development
FraAlliance
Michelle Herr
Leader Customer Experience
FraAlliance
Haider Arif Hayat
Head of Enterprise Information Architecture, Analytics & AI
Hamad International Airport
Per Lilie
Founder
Transform Digital (formerly of Spotify, SAS & Qatar Airways)
Russell Braterman
Proposition & Innovation Director
easyJet
Bob Kwik
Worldwide Head of Airports
AWS
Clyde Hutchinson
General Partner
Team ABC (former Head of Viva Air Labs)
Sjoerd Blum
Schiphol Group Aviation Solutions
Schiphol Group
Viktor Nekrylov
Co-Founder & CEO
DRCT
João Fernandes
Junior Venture Development Manager
Lufthansa Innovation Hub
Katerina Glynatsi
Copywriter & Content Manager
MPASS
Uri Sperling
Founder & CEO
UCPlaces
2024 video highlights
2023 video highlights
2022 video highlights
2018 video highlights
2017 video highlights
Why be part of FTE Ancillary & Retailing?
Exhibitor & Delegate Testimonials
“I think it’s a great event and it’s just a great platform to discover lots of different ideas out there. We as an airline can take advantage of some of these ideas and work together with our partners to bring some of them to life.”
“We have had a wonderful experience. This is our first time exhibiting at FTE Dublin. The quality of people that we have met has been superb. It is one of the first events we have been to where there is a real social aspect to it. What FTE puts on outside of the actual conferences and exhibition is really engaging.”
“Ancillary growth is imperative for all airlines, and digital is the great enabler to achieving that. However, many new collaborations must be forged between stakeholders to deliver the passenger the right offer at the right moment to enhance customer experiences and increase profitability at every stage of the passenger journey, whether that be through a mobile device or an IFE screen. FTE is working hard, and creatively, to bring those stakeholders together to learn best practice and forge new partnerships, and I am pleased to support their efforts.”
“We very much enjoy coming to Dublin for FTE EMEA and FTE Ancillary & Retailing. We have had a good event, speaking to exactly the right people. It is everything we hoped for. The social events are of paramount importance. In the exhibition we have serious talks about business and our vision, then the social events really give a different aspect to the event – you are able to converse with people on a different level in a more relaxed atmosphere.”
“I have been very happy being here. We have had a good audience with lots of nice meetings and relevant people. The social aspect of the event has been very nice – the opportunities have been there to meet people, and everyone has been in good spirits. The conference content has been well tailored. Will we attend again? The immediate answer is yes.”
“The event will give us an insight on where we stand, how Covid has changed certain frameworks and should give us food for thought of how to handle the challenges in the future of the retail and F&B world. Come and join the FTE Event in Dublin and be inspired.”
“I think the event has been very easy-going and a very warm atmosphere so it has been very easy to connect with everybody here. The programme has been very well structured with a good mix of presentations, but also I had some time to look at the expo and meet with people. The Gala Evening was very impressive. We are also very grateful for the Ancillary Award that goes to my team.”
“It is the second time that we have exhibited at FTE Dublin and it has been fantastic. I think the conference subjects have been really interesting and topical. The networking has been fantastic, with good conversations and good individuals to meet from across different areas of the travel sector.”
There is so much we need to understand now about what the future consumer and airport ecosystem looks like, and FTE Ancillary & Retailing is the perfect forum to bring all stakeholders together at this key moment of the recovery to reimagine how we innovate, and collaborate, for the benefit of our passengers, and our businesses.”
“We are very humbled and proud to have won the FTE EMEA Startup Innovation Award here, which is a great milestone for us. We have met a number of interesting people here and had many good conversations. Our priority has been to meet the many airlines here, which is our channel to market. We have had some good conversations and now our job is to transform those conversations into real business. We’re very pleased to have been here at the event and pleased with the quality of visitors we saw. Another nice element has been to network with our start-up peers. It’s also very good from the perspective of airline and airport contacts – it’s nice to have a broad ecosystem here. We as SimpleVisa would be most pleased to come back to the Future Travel Experience events.”
“Epic. We’ve got 13 solid leads from big airlines. The networking tool is awesome. We do a lot of trade shows and I have to say the 1-2-1 networking tool has made a big difference.”
“It is the second time that we have exhibited at FTE Dublin and it has been fantastic. I think the conference subjects have been really interesting and topical. The networking has been fantastic, with good conversations and good individuals to meet from across different areas of the travel sector.”
“FTE Dublin 2023 has been great. We have been able to speak with a lot of existing customers plus prospective ones. I think most importantly, what is very good about FTE is it creates a forum where we can discuss with airlines and other technology vendors the future of real customer experiences. It is very nice to meet people in an unconstrained social environment, connect and forge relationships that will hopefully lead to partnerships in the near future.”
“It has been a great event. The diverse range of exhibitors is also nice to see, including the start-ups and disruptors, which provide food for thought as to how the industry is evolving. The networking is excellent – it has been good to catch up with people I have met through previous FTE events and also meet many new contacts. I have attended for many years and always found it among the most interesting and relevant events for what I do.”
“The experience here at FTE Dublin has been great. We arrived on the first night and had the FTE Ice Breaker – there was great music and lots of people talking to each other, which was very friendly. The conference sessions were very good as well. We have had a lot of people visiting the exhibition booth – everyone is very interested in new technology and I think we will get a lot out of it.”
“This is our first FTE event, so it has been such an exciting experience for us. The decision-makers are here at the event – it is nice to have meetings with people who can actually do things. It was very easy to arrange meetings beforehand – the app was super great. People are actually really active in the app, which I found refreshing. There has been a great energy here. It has been very much worth it.”
“It has been a great experience for us. It is our first time attending and exhibiting as CAVU here at FTE Dublin. We have had a great time and the networking has been great with some very valuable meetings and hopefully some good conversations to continue from them. We are really pleased with our stand location. We have had some great walk-ups and scheduled meetings – the team have had a very busy few days, so we are very happy.”
“This is my first time attending an FTE event. The difference between this event and other events is the quality of people. The meetings we have had over the last few days have all been with decision-makers with buying power – for us, that is what makes the difference.”
“We’re very happy. It’s been one of the best shows for us so far as it’s been very focused. We had a lot of meetings set up before the show and I think we’ve had more than 20 airline meetings, and we’ve received very good feedback.”
“It’s been amazing. The social events have been amazing. People have brought some good energy. We’ve seen a lot of interesting exhibitors here as well, which is really promising for us as an ancillary aggregator. We’ve been engaging with interest from the airlines, but also looking at innovations here and how we can potentially adopt them into what we are offering airlines. It’s certainly been worthwhile and is an event we’ll continue to attend in the future.”
“We’ve had a lot of activity at our booth, which means we can engage very well with lots of airlines who are interested in what we want to talk about. The event has been a great networking opportunity – we’ve met lots of people and had lots of discussions. There are many events in the calendar and we have to focus on the ones that matter – this one definitely makes sense because there’s an ancillary track and that’s a key part of our portfolio, so we’ll definitely be back.”
“We’ve had two great days meeting industry colleagues and peers and of course lots of airlines from all over Europe, as well as the Americas. So, it’s been really valuable and great to be meeting our airline colleagues in person. There have been lots of great sessions and lots of great insights from airlines as well on their recovery and how they’re using digital, and the investment in digital retail, to really amplify their recovery now as we’re post-COVID.”
“The opportunities to connect and network with people here at FTE Dublin have been incredible – there are so many opportunities, not just walking around the exhibition hall, but also in the evenings at the social events. Those opportunities to forge new relationships and reacquaint with old contacts have been incredible. This is certainly an event that we will come back to and we’ll also look at the other FTE events around the world.”
“It was brilliant to attend FTE Dublin. It was a pleasure to meet many contacts – it was very beneficial for me. The conferences were very interesting and definitely addressed the right topics. The exhibition has also been amazing – it’s been interesting to meet with the start-ups. The networking has been brilliant and the venues for the social events were very nice, especially for people visiting Dublin for the first time. The networking is the most important thing about the event. I’m definitely looking forward to coming back to FTE Dublin next year.”
