FTE EMEA / Ancillary & Retailing 11-13 June 2O24, Dublin
Schedule at a glance
The FTE EMEA and Ancillary & Retailing 2024 Schedule at a glance is currently being developed, but to give you an idea of the overall quality and areas of focus, please review the Schedule at a glance from our 2023 event
Use our colour key to quickly locate sessions/information matching your area of interest. For full details on each session, please click to visit the associated conference page.
Suited to all participants FTE EMEA FTE Ancillary & Retailing Networking Social Events & Awards Private Meetings
Please note, the agenda is still being curated, and is therefore subject to change.
| Tuesday 23rd May 2023 | |||||||||||||||||||||||||||||||||||||||
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16:00-18:00 Brought to you by passenger disruption experts Plan3 We here at FTE pride ourselves on providing the very best in networking events; enabling our guests to unwind and connect with like-minded industry peers in a relaxed environment. To support that ambition, we have teamed up with passenger disruption experts Plan3, to invite attendees, to join them on Tuesday 23rd May for a City of Dublin Walking Tour. Offering a local taste of Dublin in this 2-hour guided tour of the historical and cultural sights of this beautiful city, before joining your fellow participants at The FTE Dublin Ice Breaker at The Odeon. NOW FULLY BOOKED |
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| 18:00-20:30 The FTE Dublin Ice Breaker – The Odeon The Odeon provides the perfect backdrop for us to kick off the show. Originally, the Harcourt Street Railway Terminus, designed by George Wilkinson, it opened in 1850 operating as Dublin City centres main station until the line’s closure in 1959. This lovingly restored building has fast become the hot spot venue for evening drinks in the capital. We invite delegates to join us for the very best of Ireland’s famous drinks, food, and entertainment. Meet with your fellow FTE attendees, connect with industry colleagues both new and established - and if you’d like to continue your night, there are endless additional watering holes nearby. |
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| STAGE 1 | STAGE 2 | STAGE 3 | WORKSHOPS | ||||||||||||||||||||||||||||||||||||
| Wednesday 24th May 2023 | |||||||||||||||||||||||||||||||||||||||
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08:30-09:00 Registration & Exhibition Opening Show opening and VIP tour of exclusive unveilings on the floor by exhibitors, plus networking & coffee. |
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09:00-09:30 Opening Keynote for all participants Speakers:
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09:30-10:30 Speakers:
Session Sponsored by: |
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10:30-11:30 Coffee and networking in the exhibition hall |
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11:30-12:00 FTE EMEA Innovate Awards Pitch Session: “Best New CX Concept” category Finalists:
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11:50-12:10 Special Presentation: What’s next for Lufthansa in its digital retailing journey? Speakers:
11:32-11:50 Special Presentation: LATAM’s ancillary growth story fuelled by customer centricity and technology excellence Speakers:
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11:30-12:40 Speakers:
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| 12:00-13:00 Innovative approaches to better drive industry efficiency ambitions, and to protect the planet Speakers:
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12:10-13:00 Navigating the tech landscape and airlines’ journey to becoming fully-fledged digital retailers Speakers:
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11:31-13:00 Special Presentation: Adopting a customer-centric mindset to unlock value in a fragmented market. Speakers:
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13:00-14:30 Lunch and networking in the exhibition hall |
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| 14:30-15:30 The FTE EMEA Metaverse, NFT & Crypto Symposium Speakers:
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14:31-15:30 Speakers:
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14:30-15:30 The FTE APEX Lounge Innovation Forum Speakers:
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14:33-15:30 Speakers:
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15:30-16:30 Coffee and networking in the exhibition hall |
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16:30-17:30 Speakers:
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17:30-18:45 Networking Reception & FTE and APEX Awards Ceremonies Make the most of the vital networking opportunities provided at the FTE Dublin Networking Reception, where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks before our Awards ceremony. Networking Reception Sponsored By: |
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21:00-23:00 ‘Summer in Dublin’ Travel Massive Meet Up The Travel Massive Dublin Chapter invites FTE delegates to attend a meet up in the iconic watering hole, Café En Seine. The "Summer in Dublin" informal social event is the perfect opportunity to continue your conference networking and connect with the local travel community. The not-for-profit Travel Massive Dublin has been hosting free-to-attend social events, insightful interviews, educational panels, and generally supporting the travel industry in Ireland since October 2013. |
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| Thursday 25th MAY 2023 | |||||||||||||||||||||||||||||||||||||||
| STAGE 1 | STAGE 2 | STAGE 3 | WORKSHOPS | ||||||||||||||||||||||||||||||||||||
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08:30-09:00 Registration & Exhibition Opens The show opens once again for further unveilings on the floor by exhibitors, plus networking and coffee. |
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| 09:00-09:30 Opening Keynote Speakers:
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10:00-10:30 FTE EMEA Innovate Awards Pitch Session:“Most Innovative Airline Initiative” category Finalists:
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09:30-10:30 Airline distribution and payment with NDC and beyond Speakers:
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09:30-10:30 Innovative new approaches to commercial success around the airport experience and more Speakers:
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10:30-11:30 Coffee and networking in the exhibition hall |
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11:50-12:45 Revenue Management and Offer Creation with AI Speakers:
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11:50-12:45 The FTE APEX Commercialising Inflight Symposium – Case Studies & Debate Speakers:
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11:50-12:45 Workshop: How do we advance robotics and automation in air transport, and what can we learn from early efforts in these areas? Speakers:
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12:45-13:45 Lunch break on the exhibition floor |
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13:00-13:30 Innovation Pitch SessionFeaturing: |
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13:45-15:00 FTE EMEA Innovate Awards Pitch Session: “Most Innovative Airport Initiative” category Finalists:
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13:46-15:00 Innovative approaches to solving industry pain points for tomorrow’s customers Speakers:
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13:45-15:00 The FTE APEX Commercialising Inflight Symposium – The Workshop Speakers:
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15:00-15:45 Coffee break in the exhibition hall |
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15:45-16:45 Speakers:
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15:46-16:45 Day of Travel: How do we better commercialise, and remove friction Speakers:
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15:46-16:45 Workshop: How will ChatGPT, and applications like it, help us reimagine air transport? Speakers:
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16:45-17:15 Closing Keynote, FTE Innovate Awards Ceremony & Farewell Drink Speakers:
We culminate two days of learning, networking, and inspiration, by inviting all attendees to relax and enjoy a ‘farewell’ drink while taking in one final fantastic keynote. During those two days audience members will have heard from industry stakeholders, each pitching on stage in an effort to impress our judges and their fellow aviation colleagues. Join us as we see the region’s largest and most respected innovation competition come to a close, where those all-important audience votes will be tallied, and we will announce and celebrate our FTE Innovate Awards winners. |
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