FTE EMEA 11-13 June 2O24, Dublin

Top 11 Reasons to attend

Headline Partner
Headline Partner
Headline Partner
Headline Partner

11 reasons you, and your team, should attend the co-located FTE EMEA and FTE Ancillary & Retailing events in Dublin – a gathering of air transport’s digital, commercial, CX and innovation leaders who will inspire one another and reimagine travel together


Hear from incredible keynotes in our best-ever speaker line-up representing disruptors, parallel sectors and industry giants who have bold visions for the future and inspiration to share

FTE events aim to provide inspiration from many angles, and you can expect to hear from industry first-movers, startups and outside of the sector innovators, but our keynotes are central pillars to our shows that set the bar for everything that follows them. We are delighted to have recruited leaders from International Airlines Group (IAG), Stripe, Aer Lingus, X (formerly Twitter), Oneiros Aerospace, flyadeal, SAS, United Airlines, Riyadh Air and Royal Schiphol Group, who will deliver radical thinking and ideas through their keynotes at FTE Dublin.

FTE EMEA Conference Agenda
FTE Ancillary & Retailing Conference Agenda
All confirmed speakers

An outstanding exhibition of industry innovators, including startups you won’t see anywhere else

The FTE EMEA and FTE Ancillary & Retailing exhibition provides a concentrated showcase of the latest products, services and solutions to help redefine the end-to-end passenger experience, optimise operational efficiency & sustainability efforts, and create new commercial endeavours both on the ground and inflight. Viewing demonstrations of the latest technologies, products and services in the exhibition can provide you with essential inspiration on where your organisation goes next with its offer and will enable you to fully understand the latest developments in the areas of digital transformation, customer experience, commercial revenues, inflight innovation, operational efficiency, identity, future airports, baggage, and sustainability.


Expand your connections and catch up with industry friends, old and new using our AI-powered matchmaking meeting system and event app

FTE EMEA and FTE Ancillary & Retailing represents the perfect opportunity for the industry to connect en-masse. The co-located shows are a very sizable gathering, but more boutique in scale than many other industry events. We focus on creating a high-quality senior-level gathering in a more intimate environment, which enables attendees to connect and network one-to-one, share ideas and learning with one another, and engage on a more personal level.

A key ambition for the live show days is to drive real engagement at every opportunity between each of our attendees. To support this goal, we are thrilled to offer our valued delegates access to our Attendee Engagement Platform – Powered by Swapcard; our system offers AI-powered matchmaking, customised leads, a smart and personalised event itinerary, and super-charged networking functionality.

No more endless searching through attendee lists! Our system will deliver qualified leads to help you make the most of your time
Click here to learn more


Understand the steps needed for airlines, airports, and their partners to become great retailers

The FTE Ancillary & Retailing conference will deliver an unrivalled learning experience and provide a platform for some of the most progressive new approaches around the world to help inspire radical new business models between stakeholders, and new ways of thinking. We will do all this through our overarching event theme for 2024 of ‘Customer-Centric Innovation’ which will permeate through every aspect of the show.

Optimising commercial performance has never been more important and the time is right to bring the world’s airlines, airports, OTAs and their partners together to share best practice, new ideas and knowledge on scaling disruptive new approaches that drive new levels of conversion with passengers through digital means, and innovative new approaches at every step of the passenger journey – Inspiration & Booking, Pre-Travel, Airport, Inflight, Arrival and Post-Travel.

Hear from the likes of Riyadh Air, LATAM Airlines, Viva Aerobus, TravelX, Royal Schiphol Group, Hamad International Airport, WHSmith, Threedot, Munich Airport, SunExpress, Kinetic Consultancy, King Salman International Airport, İGA Istanbul Airport, NEC Corporation of America, PLAY Airlines, Enterprise Holdings, Cincinnati/Northern Kentucky International Airport, Currency Alliance, IAG Airports, Hamad International Airport, and many more!

See the full FTE Ancillary & Retailing agenda here.

Benchmark your organisation’s innovation levels against the industry’s best

Through our conference theme of ‘Customer-Centric Innovation’ FTE EMEA will look at innovation holistically and explore the most exciting ways in which digital, design, unique partnerships and collaboration efforts can be scaled and break new ground in the areas of operations, customer experience, commercial, product, service, safety, and sustainability. Providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia, and startups. We run plenary sessions to provide outside-the-box thinking and inspiration on the future, and hone in on the most pertinent topics and areas of interest.

Hear from the likes of Fast Future, flyadeal, Beond, Keflavik Airport, Vantage Airport Group, United Airlines, Manchester Airports Group (MAG), Southwest Airlines, International Airlines Group (IAG), Southwest Airlines, King Salman International Airport, Oneiros Aerospace, Virgin Atlantic, daa, and Swedavia, to name just a few!

View the full conference agenda, as well as speaker confirmed to join us, here.

Stacks of new exciting features to expand your thinking and evoke conversation, including The Future Differentiation and Business Models Think Tank

Future Travel Experience is wholeheartedly committed to driving positive industry change. A vital part of these efforts is our deep-dive sessions, which bring together senior experts and leaders from across the industry to tackle key topics, co-create forward-thinking visions, and address common challenges. As part of this year’s efforts, we invite attendees to The AI Travel Retailing Symposium, Airline & Innovation Summit, and FTE Baggage Innovation Summit, each session demanding new thinking and approaches to enable collaboration between different stakeholders across the sector to identify challenges and deliver solutions that parties could deliver individually.

FTE EMEA and FTE Ancillary & Retailing will also provide a home to The Future Differentiation and Business Models Think Tank. Working in partnership with Fast Future, we have pulled together a representative team of industry heavyweights that will uniquely represent stakeholders across the industry, including Steven Greenway, CEO, flyadeal; Sascha Feuerherd, CCO & Co-founder, Beond; Sammy Patel, Vice President Commercial, Vantage Airport Group; Gudmundur Dadi Runarsson, CCO and Airport Development Officer, Keflavik Airport; and Martin Jones, CEO, CAVU. Months in advance of the show, the team will collaborate and engage to create a unique vision and presentation deck that will be shared exclusively at the event in Dublin with the aims of inspiring attendees and setting the tone for everything that follows at the show.

Keep abreast of new trends, latest predictions, industry recommendations and future product offerings, by joining us in Dublin this June


Celebrate industry innovation, collaboration, and progression at the FTE Innovate Awards

Returning once again, at the epicentre of this show will be the region’s largest and most respected innovation competition. Industry stakeholders will pitch on stage in an effort to impress our judges and their fellow aviation colleagues whose votes will decide who wins. We will culminate two days of learning, networking, and inspiration, by inviting all attendees to relax and enjoy a ‘farewell’ drink while taking in one final fantastic keynote, where those all-important audience votes will be tallied, and we will announce and celebrate our FTE Innovate Awards winners in three categories: Best New CX Concept, Most Innovative Airline Initiative, and Most Innovative Airport Initiative. Our esteemed judging panel includes Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines; Linda Schucroft, Vice President of Innovation and Customer Experience, King Salman International Airport; and Rohit Talwar, CEO, Fast Future.


Unique session formats and approaches to drive real engagement, collaboration and learning between participants

Here at FTE, we make a concerted effort to differentiate ourselves from the crowd and to embrace conference session formats that facilitate the best level of knowledge-sharing and interactivity. FTE EMEA and FTE Ancillary & Retailing 2024 will include a raft of formats, including interactive workshops, briefings, co-creation roundtables, fireside chat interviews, innovative pitches, startup showcases, keynote presentations and quick-fire panel discussions.

Don’t miss this opportunity to find solutions to your organisational challenges with the help of your industry peers. Register to participate in FTE EMEA and FTE Ancillary & Retailing 2024, today


Unrivalled networking opportunities at our unforgettable networking social programme

At this year’s event we plan to take the renowned FTE networking social events to the next level. Attendees are invited to come together for multiple social events each providing a perfect opportunity to unwind and network with like-minded industry peers in a relaxed environment. June is a wonderful time to visit Dublin, and we can guarantee these events will showcase world-famous Irish hospitality, music, drink and craic, and will undoubtedly live long in the memory, and help forge new relationships and business prospects, for all.

To view our full social programme, please visit our website


Co-located with in-person meetings of our FTE Communities: FTE Digital, Innovation & Startup Hub, FTE World Airport Retailing Working Group, and FTE Baggage Innovation Working Group

FTE’s role as a dynamic community catalyst and enabler of industry transformation is spearheaded via our three Communities – the FTE Digital, Innovation & Startup Hub, FTE World Airport Retailing Working Group, and FTE Baggage Innovation Working Group, which will each meet in-person for members-only gatherings alongside FTE EMEA and Ancillary & Retailing.

Each Community brings together the industry’s most progressive minds in a welcoming, informal group providing invaluable opportunities for knowledge-sharing, business development, networking and fun. At the members-only FTE Digital, Innovation & Startup Hub, FTE World Airport Retailing Working Group, and FTE Baggage Innovation Working Group live events, hosted as part of our Dublin schedule, attendees can expect high-level innovation keynotes, interactive panel discussions, co-creation roundtables, and quick-fire pitches from a selection of industry leaders and pioneering startups.

Learn more about our FTE Communities and make the most of your time in Dublin:

FTE Digital, Innovation & Startup Hub FTE World Airport Retailing Working Group FTE Baggage Innovation Working Group


Don’t just take our word for it

Hear what our attendees and exhibitors have said of their experiences and enjoy interviews and highlights from our recent FTE events.

We feel will leave you with no doubt as to why you should attend FTE EMEA and FTE Ancillary & Retailing 2024 above all others.

View the FTE EMEA testimonials

View the FTE Ancillary & Retailing testimonials

Register today – Free for airlines and low-cost for airports

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Future Travel Experience EMEA

Future Travel Experience EMEA will be co-located with FTE Ancillary & Retailing.

Date: - June 2024

Location: RDS, Merrion Road, Ballsbridge, Dublin 4, Ireland

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