Conference

The members-only FTE Digital, Innovation & Startup Hub Live event will be hosted as part of our Dublin event. Our Corporate Partners can expect high-level innovation keynotes, interactive panel discussions, co-creation roundtables, and quick-fire pitches from a selection of pioneering startups.

To learn more or to join the FTE Digital, Innovation & Startup Hub, click here.

The FTE Baggage Innovation Working Group (BIWG) brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement. It is the platform for developing new techniques, technologies, and business models to deliver tangible change in the baggage sector.

Dublin Airport welcomes members to this face-to-face gathering, and to learn from one another and collaborate on game-changing proof of concepts (POCs) to reduce costs, improve passenger experience, and test innovations.

Please contact us for more information Airlines can join for free

Brought to you by passenger disruption experts Plan3

We here at FTE pride ourselves on providing the very best in networking events; enabling our guests to unwind and connect with like-minded industry peers in a relaxed environment. To support that ambition, we have teamed up with passenger disruption experts Plan3, to invite attendees, to join them on Tuesday 23rd May for a City of Dublin Walking Tour.

Offering a local taste of Dublin in this 2-hour guided tour of the historical and cultural sights of this beautiful city, before joining your fellow participants at The FTE Dublin Ice Breaker at The Odeon.

NOW FULLY BOOKED

The Odeon provides the perfect backdrop for us to kick off the show. Originally, the Harcourt Street Railway Terminus, designed by George Wilkinson, it opened in 1850 operating as Dublin City centres main station until the line’s closure in 1959. This lovingly restored building has fast become the hot spot venue for evening drinks in the capital. We invite delegates to join us for the very best of Ireland’s famous drinks, food, and entertainment. Meet with your fellow FTE attendees, connect with industry colleagues both new and established – and if you’d like to continue your night, there are endless additional watering holes nearby.

Sponsored By:

Registered Invitees ONLY click here to register >>

Session Sponsored by:

More speakers to be announced

The process of booking travel can often be a challenging experience, with a fragmented journey that can lead to missed opportunities for airports and airlines to provide personalised solutions to their customers.

Join CAVU CEO, Martin Jones who will explore how optimising and centralising the booking journey through a deeper understanding of passengers and their needs can unlock significant value.

Discover how this strategy helped Manchester Airport Group, which operates Manchester, East Midlands, and Stansted Airports, to increase revenue and growth, enhance the customer experience, and achieve operational efficiencies.

Join us for an exciting keynote where you’ll discover how Lufthansa Group is leading the way in modern airline retailing. Say goodbye to outdated processes and technologies that have reached their limits and find out how true modern airline retailing will benefit customers and create new opportunities for all players in the value chain. Learn about Lufthansa Group’s commitment to the IATA goal of achieving 100% Offer & Order by 2030, and how they’re driving the ONE Order initiative within all their airline brands.

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Make the most of the vital networking opportunities provided at the FTE Dublin Networking Reception, where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks before our Awards ceremony.

It has been a time of real transformation across the sector and we want to honour and recognise those efforts in Dublin. On the FTE side, we are delighted to have revealed the FTE Airline & Airport Digital & Innovation Power Lists EMEA 2023 to shine a light on those who are pioneering new approaches that have the potential to improve travel for passengers and make the industry safer, more efficient and commercially successful. Six of the 20 nominees will be awarded with an “Outstanding Achievement” trophy, and six will be Highly Commended, during an official awards ceremony which will provide the perfect opportunity for us to announce and honour our nominees and winners, amongst industry friends and colleagues. In addition, 15 airlines and 15 airports have also been shortlisted for FTE World Ancillary & Retailing Awards 2023, with one in each category being honoured as the best of 2023 at the ceremony.

Following this, the APEX Passenger Choice Award Winners ceremony will take place, recognising airlines from Europe, South America & North America for their outstanding CX efforts as voted for across 1.2 million flights through TripIt.

Networking Reception Sponsored By:

The Travel Massive Dublin Chapter invites FTE delegates to attend a meet up in the iconic watering hole, Café En Seine. The “Summer in Dublin” informal social event is the perfect opportunity to continue your conference networking and connect with the local travel community. The not-for-profit Travel Massive Dublin has been hosting free-to-attend social events, insightful interviews, educational panels, and generally supporting the travel industry in Ireland since October 2013.

The show opens once again for further unveilings on the floor by exhibitors, plus networking and coffee.

Session Sponsored By:

More speakers to be announced

Jump seat debates enable an entire group to participate in a lively conversation and debate, without the use of any AV or slides.

A single chair is placed at the front of the space. This is the jump seat. The remaining chairs are arranged in a semi-circle facing the jump seat. A group of relevant participants are selected to fill the seats around the jump seat in advance of the session beginning. The moderators introduce the topic and at any time any member of the audience can, occupy the jump seat and voice their opinions. The discussion continues with participants frequently entering and leaving the jump seat. When time runs out, the jump seat is closed, and the moderators summarize the discussion.

What do customers expect and experience in the real world? Deliver the right offer at the right time during the day of travel, at the airport or on board the aircraft. Assuming the travel experience is designed for a smooth delivery, what else can be done to delight travellers? Thinking outside of the box: baggage that travels by itself? Travel restrictions that take care of themselves? Finding an airline seat even when flights are full?

More speakers to be announced soon.

We culminate two days of learning, networking, and inspiration, by inviting all attendees to relax and enjoy a ‘farewell’ drink while taking in one final fantastic keynote. During those two days audience members will have heard from industry stakeholders, each pitching on stage in an effort to impress our judges and their fellow aviation colleagues. Join us as we see the region’s largest and most respected innovation competition come to a close, where those all-important audience votes will be tallied, and we will announce and celebrate our FTE Innovate Awards winners.