FTE Ancillary & Retailing 2023 will play host to the FTE World Ancillary & Retailing Awards ceremony that will recognise the most pioneering airlines and airports that have continually embraced innovation, technology & collaboration to shape their retail proposition.
Will our 2022 winners retain their titles?

FTE World Airline Ancillary Award 2022
AirAsia was crowned the winner of the FTE World Airline Ancillary Award for its excellence in driving ancillary revenues at every point in the passenger journey. The carrier is going beyond that in recent years and is now transitioning into a digital travel and lifestyle company with over 20 products and services on its super app leveraging off each other including flights, hotels, food, retail, delivery, ride hailing and more.

FTE World Airport Retailing Award 2022
Heathrow Airport won the FTE World Airport Retailing Award for its efforts to merge the digital and physical world at the airport terminal. The airport’s digital retailing efforts range from in-store digital and experiential experiences with brands and retailers through to mobile pre-ordering of F&B for passengers and digital marketplace efforts.