Why participate in FTE Ancillary?

Hear what our attendees and exhibitors have said about recent FTE events.

Delegate Feedback

“Future Travel Experience – having not had that over the past two years, it is now time to focus on just that again. Travel behaviour is likely to change, but eagerness for travel remains. The event will give us an insight on where we stand, how Covid has changed certain frameworks and should give us food for thought of how to handle the challenges in the future of the retail and F&B world. Come and join the FTE Event in Dublin this summer and be inspired.”

Philipp Ahrens, Senior Vice President Center Management, Vienna Airport

“I'm looking forward to meeting colleagues in person in Dublin and learning from the great wisdom, insight, and experience that will come from the delegates and speakers.”

Fraser Brown, Retail & Property Director, Heathrow Airport

“I really appreciate FTE’s work and the positive impact it creates to the industry, sharing best practice and sparking new ideas which are much needed especially these days for the travel industry. I have enjoyed building out the plans for the FTE Ancillary show with the Advisory Board team, and am really looking forward to the upcoming FTE in June for an inspirational few days of learning and networking.”

Aldric Chau, Head of Retail, e-Commerce & Travel Partnerships, Cathay Pacific

“As we continue to offer the lowest possible fares to drive passenger numbers back to the pre-pandemic levels it is very important then that our commercial strategies are stronger than ever and the FTE Ancillary show in Dublin is the perfect industry event to better understand the future consumer, learn from my peers at airlines around the world, and to engage with the most dynamic vendors on the exhibition floor. I look forward to network with the industry again in-person in Dublin to forge exciting new collaborations and approaches for Cebu Pacific, and the wider industry.”

Apple Ignacio, Director, Ancillaries, Cebu Pacific Air

“Ancillary growth is imperative for all airlines, and digital is the great enabler to achieving that. However, many new collaborations must be forged between stakeholders to deliver the passenger the right offer at the right moment to enhance customer experiences and increase profitability at every stage of the passenger journey, whether that be through a mobile device or an IFE screen. FTE is working hard, and creatively, to bring those stakeholders together to learn best practice and forge new partnerships, and I am pleased to support their efforts.”

Juha Jarvinen, CCO, Virgin Atlantic

“I really like the format of the elevator pitches, because there is often not enough time to go to each stand, so that has been a great way to quickly get an idea of the companies. Now that I know the conference, I’d definitely be back next year.”

Patrick Bohl, Head of Retail and Advertising, Budapest Airport

“The event has provided a great insight into the airline industry. It is providing us with a more holistic view on how we can drive ancillary from the inspiration to post-departure stage. It is good to get to know people and we have been able to meet with people with different perspectives from non-airlines as well and it provides and informal way of creating further contacts.”

Stuart Martin, Revenue Management, Aer Lingus

“There is a great mix of airlines and airports and travel business attending, which makes it very valuable for the online travel world and doing business with them.”

Valerie Ringrose Fitzsimons, Senior Business Development Manager, CarTrawler

“I think the event has been very easy-going and a very warm atmosphere, so it has been very easy to connect with everybody here. The programme has been very well-structured with a good mix of presentations, but also, I had some time to look at the expo and meet with people. The Gala Evening was very impressive. We are also very grateful for the Ancillary Award that goes to my team.”

Tiina Tissari, Vice President, Customer Experience and Products, Finnair

“Overall the experience was really amazing. We were welcomed beautifully. I’ve never seen so much efficiency in setting up everything so fast, as we were last-minute exhibitors. We are very happy to be here. So it is very good to see our partners and meet even more people. The conferences were really qualitative, the panel that were invited were very dynamic and sometimes it was almost a shame that we can’t be in two places at the same time.”

Iman El Zeky, Brand Marketing & Strategy Director, FORMIA:

“The speakers have been really good. I have particularly enjoyed the keynote presentations. It has also been interesting to learn more about the concept of handling baggage outside the terminal. We’re currently developing our strategy for the 2018-21 period, and we’re here at FTE Europe to find the trends we need to watch. Biometric identification for passengers is one thing that has kept coming through in our discussions. The networking opportunities have been very good and very informal. There are lots of opportunities for networking in the breaks between conference sessions, and we have met some interesting companies in the exhibition.”

Niall MacCarthy, Managing Director, Cork Airport

“My main goal here at FTE Europe is to hear the latest ideas and trends in the industry, as our airline is a relatively new player in terms of ancillaries. The exhibition has been very interesting, and I have been impressed by the number of start-ups present. The networking has been good, and the event overall has been very well organised.”

Georgy Vakhrushev, Senior Pricing Manager, S7 Airlines
2018 video highlights
2017 video highlights

Co-located with FTE Ancillary & FTE World Airport Retailing

This show is where the world’s of digital, commercial & CX collide and when you join us in Dublin you will also get access to these other co-located events taking place simultaneously at the RDS

Visit FTE EMEA website >> Visit FTE World Airport Retailing website >>