Redefining the end-to-end passenger experience | Independent news and events
Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.
The augmented reality function enables travellers to use their phones to check that the dimensions of their carry-on luggage are within the airline’s limits.
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
FTE caught up with Ismail Polat, CTO of İGA Airport Operation, to find out more about how the project took shape from initial design phase through to operations.
RYDES is the first reward programme in Europe to offer travellers points when using urban mobility services including air, rail and bus travel.
The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
Travellers can now browse over 4,000 channels of entertainment on the Emirates app, create personalised playlists and sync them to their seat once on board.
The multi-million dollar project will see the two companies exploring predictive analytics models and flight-demand forecasting.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
The app has been enhanced to offer United MileagePlus members the opportunity to earn award miles for everyday purchases.
Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.
The free-to-use Aira app connects passengers directly to a trained professional agent for advice on navigating through the airport.
Customers can simply take a screengrab of a destination they have seen on Instagram and then upload the image to Look&Book in the easyJet app.
Following the launch of a new app, AirlineCheckins Plus customers can now access inflight Wi-Fi onboard 36 airlines thanks to a partnership with iPass.
Singapore Airlines’ KrisFlyer members can now use KrisPay, a blockchain-based airline loyalty digital wallet, for their purchases at partner merchants.
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