REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Wizz Air has launched mobility platform WIZZ RIDE in partnership with CarTrawler, offering travellers a range of travel options through its mobile app.
Philadelphia International Airport is now offering contactless meal ordering and delivery service for passengers, in collaboration with Grab and AtYourGate.
Karen Chan, CEO, AirAsia.com, shares how AirAsia is transforming from a budget carrier to a digital lifestyle company, tapping into new business verticals.
Singapore Airlines’ all-new Kris+ app aims to bring payment, lifestyle and rewards services together in one platform for its customers.
The new mobile food ordering service, ‘LAX Order Now’, enables a contactless food ordering experience for passengers at Los Angeles International Airport.
Touchless biometrics, self-service, automation, and mobile devices and apps, will have a crucial role to play in the industry’s recovery from the COVID-19 crisis.
Delta Air Lines customers are now being notified when their seat is boarding, thanks to a new virtual queuing feature on the Fly Delta app.
American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.
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Members of Iberia’s loyalty programme can now activate the skill on their Amazon Alexa voice-response devices and link it to their Iberia Plus profiles.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.
Turkish Airlines has introduced the app, available on iOS and Android, which will enable passengers to interact with its IFE system before and during flight.
The new WhatsApp service, available from September, will allow Spirit’s passengers to book flights, get travel updates or add bags to their reservation.
The app, designed for faster performance and improved usability, features new destination search, translation and bag measurement functions.
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