REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Apps

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New study: Investments in innovation and technology such as touchless biometrics, self-service and apps to help propel air transport industry’s tech-led COVID-19 recovery

Touchless biometrics, self-service, automation, and mobile devices and apps, will have a crucial role to play in the industry’s recovery from the COVID-19 crisis.

Initiatives // May 2020

Delta Air Lines launches virtual queueing for boarding

Delta Air Lines customers are now being notified when their seat is boarding, thanks to a new virtual queuing feature on the Fly Delta app.

Initiatives // Jan 2020

American Airlines launches mobile app passport scanning

American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.

Check-in // Dec 2019

Iberia adds voice check-in through Amazon Alexa

Members of Iberia’s loyalty programme can now activate the skill on their Amazon Alexa voice-response devices and link it to their Iberia Plus profiles.

Check-in // Oct 2019

Budapest Airport rolls out WeChat Pay for Chinese passengers

Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.

Airport // Oct 2019

Inside KLM’s pioneering approach to artificial intelligence and new technology

Robotics & AI // Oct 2019

Turkish Airlines launches Companion app for IFE platform

IFE // Sep 2019

Spirit Airlines debuts WhatsApp flight booking service

Pre-travel // Aug 2019

Singapore Airlines launches all-new mobile app

Mobile & Wearables // Aug 2019

Schiphol to offer unique travel and shopping experience with WeChat services for Chinese passengers

Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.

Airport // May 2019

Iberia adds AR baggage scanning function to mobile app

The augmented reality function enables travellers to use their phones to check that the dimensions of their carry-on luggage are within the airline’s limits.

Mobile & Wearables // May 2019

LAX launches online digital marketplace with food pre-ordering service

Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.

Airport // May 2019

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Exclusive interview: İGA’s CTO on future-proofing the new Istanbul Airport mega-hub

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Tagged: Apps

Subscribe to our newsletter

New study: Investments in innovation and technology such as touchless biometrics, self-service and apps to help propel air transport industry’s tech-led COVID-19 recovery

Delta Air Lines launches virtual queueing for boarding

American Airlines launches mobile app passport scanning

Iberia adds voice check-in through Amazon Alexa

Budapest Airport rolls out WeChat Pay for Chinese passengers

Inside KLM’s pioneering approach to artificial intelligence and new technology

Turkish Airlines launches Companion app for IFE platform

Spirit Airlines debuts WhatsApp flight booking service

Singapore Airlines launches all-new mobile app

Schiphol to offer unique travel and shopping experience with WeChat services for Chinese passengers

Iberia adds AR baggage scanning function to mobile app

LAX launches online digital marketplace with food pre-ordering service

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Exclusive interview: İGA’s CTO on future-proofing the new Istanbul Airport mega-hub

Lufthansa Innovation Hub launches RYDES mobility reward app

Eurowings partners with FlixBus to create a smart travel platform for customers

Edinburgh Airport trials remote food ordering service for passengers with reduced mobility

Istanbul Airport unveils new mobile app for a stress-free travel experience

Newcastle Airport brings detailed terminal map to Apple Maps

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