KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.


KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.

Turkish Airlines has introduced the app, available on iOS and Android, which will enable passengers to interact with its IFE system before and during flight.

The new WhatsApp service, available from September, will allow Spirit’s passengers to book flights, get travel updates or add bags to their reservation.

The app, designed for faster performance and improved usability, features new destination search, translation and bag measurement functions.

Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.

The augmented reality function enables travellers to use their phones to check that the dimensions of their carry-on luggage are within the airline’s limits.

Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.

The app provides passengers with various features, such as real-time journey information, indoor navigation, access to Wi-Fi and more.

Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport and find nearby points of interest before their flight.

The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.

Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport and find nearby points of interest before their flight.

The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.

Travellers can now browse over 4,000 channels of entertainment on the Emirates app, create personalised playlists and sync them to their seat once on board.

The multi-million dollar project will see the two companies exploring predictive analytics models and flight-demand forecasting.

The app has been enhanced to offer United MileagePlus members the opportunity to earn award miles for everyday purchases.

Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.

The free-to-use Aira app connects passengers directly to a trained professional agent for advice on navigating through the airport.

Customers can simply take a screengrab of a destination they have seen on Instagram and then upload the image to Look&Book in the easyJet app.
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