On the Ground: Wayfinding & Passenger Services

Designed by the airport’s Lab Digital teams, the Nice Connect solution will allow travellers to connect flights from any airline, anywhere in the world.

The mobile ordering service allows passengers with reduced mobility (PRMs) to order food from selected airport restaurants and have it delivered to them.

Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight.

The real-time tracking information is part of the Port Authority’s efforts to deliver an enhanced experience for passengers using JFK, EWR, LGA and SWF airports.

Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport and find nearby points of interest before their flight.

The taxis will join BA’s fleet of chauffeur-driven executive vehicles, to drive premium customers at risk of missing their connecting flight to meet their next aircraft.