Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
The latest news on how airports and airlines are using mobile technology, terminal signage, offsite agents, surrogates, interactive information points and virtual assistants to simplify passenger wayfinding in the airport terminal.
Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight.
The real-time tracking information is part of the Port Authority’s efforts to deliver an enhanced experience for passengers using JFK, EWR, LGA and SWF airports.
Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport and find nearby points of interest before their flight.
The taxis will join BA’s fleet of chauffeur-driven executive vehicles, to drive premium customers at risk of missing their connecting flight to meet their next aircraft.
The MeetingCab provides business travellers with privacy for confidential discussions and phone calls, and access to Wi-Fi and power outlets.
The Port of Seattle has partnered with Aira to help blind and low vision passengers access a new assistive technology using smart glasses and a mobile app at Sea-Tac Airport.
The app will allow passengers with reduced mobility and hidden disabilities to set up a personal profile and request assistance from the airport before their journey.
Passengers at George Bush Intercontinental Airport and William P. Hobby Airport can now subscribe to use the Aira smart glasses.
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Priority Pass will be the first lounge membership programme to integrate LocusLabs’ indoor mapping and wayfinding features into its app.
Using Apple Maps on their iPhone or iPad, passengers can navigate through the airport and pinpoint shops, restaurants and other points of interest.
The VisionAir system has a redundant, fault tolerant and geographically distributed architecture, and it optimises the data transfer required to keep the screens up to date.
The team, who are fluent in both English and Mandarin, are on hand to assist customers at check-in, at the departure gate and on arrival in to Heathrow.
The Connection Service is designed to minimise the chance of passengers and their checked bags missing a connecting flight at Chicago O’Hare Airport.
Passengers flying from Dubai International airport can now stream movies and TV shows from ICFLIX while waiting for their flight.
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