On the Ground: Wayfinding & Passenger Services

All Nippon Airways and Panasonic will be trialling the self-driving electric wheelchairs to increase mobility and accessibility at Tokyo Narita Airport.

Sydney Airport has partnered with Medical Travel Companions to offer a new service that provides extra assistance to cater for a wide variety of needs.

Using the camera on their mobile phones, blind and visually impaired passengers can now get free 24/7 help at Gatwick Airport via the Aira app. 

The technology has been installed at Edinburgh Airport to provide better contact between passengers with reduced mobility (PRMs) and staff upon arrival.

Designed by the airport’s Lab Digital teams, the Nice Connect solution will allow travellers to connect flights from any airline, anywhere in the world.

The mobile ordering service allows passengers with reduced mobility (PRMs) to order food from selected airport restaurants and have it delivered to them.