The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news on how self-service kiosks, online and automatic check-in, CUPPS and CUSS are being used to simplify and secure the airline check-in process.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
The airline is trialling a range of new technologies at San José Mineta International Airport, including new iPad check-in and bag-drop system.
The airport has selected Elenium Automation to install its VYGR self-service technology, including 30 portable check-in kiosks and 23 bag drops.
Lufthansa has announced that it will allow passengers to use digital COVID-19 vaccination certificates to check-in for their flights.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
The camera-enabled technology, developed by CrowdVision, will help to monitor social distancing at John F. Kennedy International Airport’s Terminal 4.
American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.
Avinor has rolled out a touchless travel programme to tackle the impact of COVID-19 and help restore travel confidence ahead of the summer season.
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In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
AirAsia has implemented several contactless procedures for passengers, including contactless payments and kiosks at the airport, and enhanced app features.
Avalon Airport is set to become the first airport in Australia to implement self-service check-in and bag drop in partnership with Elenium Automation.
Etihad will trial new self-service technologies, developed by Elenium Automation, to allow for contactless health screenings at various airport touchpoints.
American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.
Members of Iberia’s loyalty programme can now activate the skill on their Amazon Alexa voice-response devices and link it to their Iberia Plus profiles.
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