On the Ground: Check-in

The new check-in desks form part of the first phase of projects which also include upgrades of the airfield, car parks and new upper deck seating areas.

Sydney Airport’s T1 International has 12 new auto bag drop units and 36 check-in kiosks, as part of a wider project to reduce check-in queues and enhance the overall passenger experience.

Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.

United Airlines and Lufthansa are the first two carriers to use Star Alliance’s Digital Services Platform to help enhance digital and mobile services.

The Gemalto high-speed passport readers will provide fast and accurate authentication of travel documents, resulting in improved queue times and strengthened security.

Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.