Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news on how self-service kiosks, online and automatic check-in, CUPPS and CUSS are being used to simplify and secure the airline check-in process.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
AirAsia passengers travelling through selected airports can avoid paying fees, by using the airline’s website, app or contactless kiosks to check-in.
Japan Airlines is starting a trial of a new touchless technology at Tokyo Haneda Airport, which allows customers to check-in without touching the screen.
The camera-enabled technology, developed by CrowdVision, will help to monitor social distancing at John F. Kennedy International Airport’s Terminal 4.
American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.
Etihad will trial new self-service technologies, developed by Elenium Automation, to allow for contactless health screenings at various airport touchpoints.
American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.
Members of Iberia’s loyalty programme can now activate the skill on their Amazon Alexa voice-response devices and link it to their Iberia Plus profiles.
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Baggage technology and logistics company DUBZ has opened a new check-in station located in The Dubai Mall to offer passengers more convenience.
Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.
Passengers using London Stansted this summer will benefit from a new and improved check-in area following the completion of the latest terminal upgrade.
Passengers can link their Velocity membership to Alexa to check-in, obtain their flight departure time, Velocity number and booking reference.
The In-Town Check-In service will enable passengers to carry out all check-in procedures at the downtown facilities before heading to the airport.
The new check-in desks form part of the first phase of projects which also include upgrades of the airfield, car parks and new upper deck seating areas.
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