Lufthansa has announced that it will allow passengers to use digital COVID-19 vaccination certificates to check-in for their flights.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news on how self-service kiosks, online and automatic check-in, CUPPS and CUSS are being used to simplify and secure the airline check-in process.
Lufthansa has announced that it will allow passengers to use digital COVID-19 vaccination certificates to check-in for their flights.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
Seattle-Tacoma Airport has launched two pilot programmes, SEA Spot Saver and happyhover™, to improve efficiency and modernise the passenger experience.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
AirAsia passengers travelling through selected airports can avoid paying fees, by using the airline’s website, app or contactless kiosks to check-in.
In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
AirAsia has implemented several contactless procedures for passengers, including contactless payments and kiosks at the airport, and enhanced app features.
Avalon Airport is set to become the first airport in Australia to implement self-service check-in and bag drop in partnership with Elenium Automation.
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Etihad will trial new self-service technologies, developed by Elenium Automation, to allow for contactless health screenings at various airport touchpoints.
American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.
Members of Iberia’s loyalty programme can now activate the skill on their Amazon Alexa voice-response devices and link it to their Iberia Plus profiles.
Baggage technology and logistics company DUBZ has opened a new check-in station located in The Dubai Mall to offer passengers more convenience.
Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.
Passengers using London Stansted this summer will benefit from a new and improved check-in area following the completion of the latest terminal upgrade.
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