GRR Airport opens $135m terminal enhancements

Gerald R. Ford International Airport has unveiled $135 million in terminal enhancements, including an advanced baggage system that will boost processing capacity to nearly 1,000 bags per hour and improve passenger flow.

Summary:

Gerald R. Ford International Airport has opened major terminal enhancements, including expanded passenger processing and a next-generation checked baggage handling system.
The $135 million Terminal Enhancement Project introduces a Consolidated Baggage Inspection System (CBIS) with Individual Carrier System (ICS) technology and RFID-enabled totes.
The new baggage system will increase processing capacity from around 600 to nearly 1,000 bags per hour, while improving tracking, reliability and operational efficiency.

Gerald R. Ford International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has celebrated the grand opening of major enhancements delivered through its Terminal Enhancement Project, marking a significant milestone in the airport’s ongoing ELEVATE capital development programme. The newest improvements introduce a transformed ticketing experience, expanded passenger processing capabilities and one of the nation’s most advanced checked baggage handling systems.

The Terminal Enhancement Project, which broke ground in April 2024, expands the terminal’s west end and represents a $135 million investment in the airport’s future. The expansion is designed to accommodate continued passenger growth while enhancing efficiency, safety and the overall customer experience.

“This is a transformational moment for the Ford International Airport and for West Michigan,” said Tory Richardson, President and CEO, Gerald R. Ford International Airport Authority. “As passenger demand continues to reach new heights, these enhancements ensure our airport remains a modern, efficient and welcoming gateway for the millions of travellers who rely on us each year.”

At the heart of the project is a new Consolidated Baggage Inspection System (CBIS) utilising an Individual Carrier System (ICS) to create a single, integrated baggage screening network that improves operational efficiency and strengthens security. The system increases baggage processing capacity from approximately 600 bags per hour to nearly 1,000 bags per hour when fully operational.

The advanced ICS technology uses RFID-enabled totes to transport checked luggage throughout the screening process, improving tracking, reliability and throughput. Ford International Airport is the first airport in the U.S. to pair this technology with a self-service bag check process.

“The Terminal Enhancement Project reflects our commitment to delivering a world-class travel experience while preparing for the future growth of our region,” said Dan Koorndyk, Chair of the Airport Authority Board. “These investments strengthen our ability to serve travellers, support our airline partners and contribute to the continued economic vitality of West Michigan.”

The Terminal Enhancement Project also includes expanded ticketing areas, consolidated airline check-in counters and enhancements that will improve passenger flow throughout the terminal.