REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Taipei Songshan Airport has selected SITA to lead its next-generation shared check-in counter project, deploying a full suite of self-service and biometric-powered tech to future-proof operations and customer experience.
Houston Airports has opened the new Terminal E Ticketing Lobby at George Bush Intercontinental Airport. This state-of-the-art facility, temporarily exclusive to United passengers, streamlines check-in.
SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is partnering with Taipei Taoyuan International Airport to revolutionise its passenger processing solutions and enhance CX.
flydubai has launched its new Business Class check-in at Dubai International Airport’s Terminal 2. Hear more from flydubai at FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024.
Avinor and Amadeus – a Platinum Sponsor of FTE Global, Los Angeles, 28-30 October 2024 – are partnering to digitally transform Norway’s airports and co-create the passenger experience of the future.
Auckland Airport – a Partner of the FTE Baggage Innovation Working Group – is introducing smarter check-in technology, with self-service kiosks and bag drops upgrading the experience for travellers.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”.
Furthering Dubai’s commitment to accessible travel, Emirates has achieved Certified Autism Center Designation for all of its Dubai check-in facilities as part of its commitment to seamless CX for everyone.
Swedish airline Jonair is collaborating with travel technology provider Ink Innovation to deploy the Ink Mobile Agent. The passenger handling application will enhance check-in and boarding processes.
Air New Zealand has opened the new-look premium check-in at AKL. The space has been fully redesigned to deliver an enhanced premium travel experience for customers from the moment they step through the door.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Swedish airline Jonair is collaborating with travel technology provider Ink Innovation to deploy the Ink Mobile Agent. The passenger handling application will enhance check-in and boarding processes.
Air New Zealand has opened the new-look premium check-in at AKL. The space has been fully redesigned to deliver an enhanced premium travel experience for customers from the moment they step through the door.
Brisbane Airport is embarking on its biggest ever transformation, with a $5bn Future BNE investment in a better airport experience. Future BNE includes upgrades to the Domestic and International terminals.
Cork Airport, in conjunction with Ryanair, has installed a series of new self-service, express bag check-in kiosks aimed at shortening check-in queue times and to enhance the overall passenger experience.
Air France-KLM Group is continuing to digitalise the passenger experience at its key hubs, including CDG and AMS, with new self-service kiosks delivering enhanced functionalities such as contactless payments.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
Lufthansa Group passengers at Frankfurt Airport can now use 21 state-of-the-art check-in counters and automated bag drop in Terminal 1, delivering “a convenient, modern and efficient travel experience”.
Regina International Airport and Region of Waterloo International Airport in Canada are enhancing their digitalisation with the installation of new common-use check-in and self-bag drop systems from SITA.
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