FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
Working with CBP, the airport plans to implement biometrics for all departing travellers at seven gates this year, as part of the biometric exit mandate.
FTE spoke to Miami International Airport, British Airways and U.S. CBP to explore the advantages and challenges relating to biometrics technology.
The initial phase of the trial will test four key steps in the passenger journey including automated check-in, bag drop, lounge access and boarding.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
Passengers flying with British Airways from Orlando International Airport to London Gatwick can now enjoy a secure and seamless departure with SITA’s biometric boarding at the gate.
Los Angeles World Airports has partnered with the Transportation Security Administration to pilot two new security checkpoint technologies at Los Angeles International Airport.
Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.
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The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
For airlines and airports, technology holds the key to unlocking a smoother passenger journey while ensuring security remains top priority, as SITA explains.
Andy Bien, CIO, Airport Authority Hong Kong, discusses new and emerging technologies, customer experience and the need for more collaboration.
IATA’s Nick Careen and Hemant Mistry discuss the thinking behind NEXTT, what they hope it will achieve, and why airlines and airports should get involved in the project.
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