Redefining the end-to-end passenger experience | Independent news and events
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
FTE spoke to Heikki Koski, Chief Digital Officer at Finavia, to find out more about how the company is investing in the customer experience at Helsinki Airport.
Vancouver International Airport has become the first airport to be updated to meet the new Canadian Government biometric standards.
FTE spoke to Simone van Neerven, Head of Innovation, Vueling, who highlighted how her team is tackling operational challenges by introducing innovative solutions.
The trial is part of the first phase of the Seamless Flow programme, which aims to enable seamless travel using facial recognition technology.
Tascent has been selected by Royal Caribbean Cruises Ltd. to deliver an end-to-end biometric solution utilising facial recognition technology.
Utilising the latest biometric technology, Emirates passengers will be able to check-in, complete immigration, enter the lounge, and board their flight.
FTE spoke to Bengaluru International Airport’s Satyaki Raghunath as the airport gears up to deliver the largest deployment of biometric solutions at an Asian airport.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
FTE explores how biometric-enabled processing is redefining the passenger experience at Bengaluru, Hong Kong and Changi airports.
The survey sheds light on passenger demand for self-service, automation, biometric identification and baggage tracking, complemented by a human touch.
Read some of the key takeaways from the Future Travel Experience Global Jump Seat Debate, which was led by British Airways’ Raoul Cooper.
FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
Working with CBP, the airport plans to implement biometrics for all departing travellers at seven gates this year, as part of the biometric exit mandate.
FTE spoke to Miami International Airport, British Airways and U.S. CBP to explore the advantages and challenges relating to biometrics technology.
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