British Airways has announced that it is extending biometric boarding to international flights departing from London’s Heathrow Airport.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
British Airways has announced that it is extending biometric boarding to international flights departing from London’s Heathrow Airport.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
Tampa International Airport has become the latest US airport to announce the implementation of facial recognition biometrics technology.
The self-service bag drop units reduce passenger check-in times, and are currently in use by a number of airlines at Heathrow Terminals 2, 3 and 5.
FTE spoke to Heikki Koski, Chief Digital Officer at Finavia, to find out more about how the company is investing in the customer experience at Helsinki Airport.
FTE met with Ioannis Metsovitis, VP Operations, Hamad International Airport, as the airport prepares to showcase Doha at the FIFA 2022 World Cup.
The 90-day pilot, involving American Airlines, LAX, U.S. CBP and Gemalto, will assess the effectiveness of facial recognition technology at the boarding gate.
Delta Air Lines, U.S. CBP, Hartsfield-Jackson Atlanta International Airport and the TSA have collaborated to make the biometric terminal a reality.
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Tascent has been selected by Royal Caribbean Cruises Ltd. to deliver an end-to-end biometric solution utilising facial recognition technology.
Utilising the latest biometric technology, Emirates passengers will be able to check-in, complete immigration, enter the lounge, and board their flight.
FTE spoke to Bengaluru International Airport’s Satyaki Raghunath as the airport gears up to deliver the largest deployment of biometric solutions at an Asian airport.
FTE explores how biometric-enabled processing is redefining the passenger experience at Bengaluru, Hong Kong and Changi airports.
The survey sheds light on passenger demand for self-service, automation, biometric identification and baggage tracking, complemented by a human touch.
Read some of the key takeaways from the Future Travel Experience Global Jump Seat Debate, which was led by British Airways’ Raoul Cooper.
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