Redefining the end-to-end passenger experience | Independent news and events
FTE spoke to Miami International Airport, British Airways and U.S. CBP to explore the advantages and challenges relating to biometrics technology.
The initial phase of the trial will test four key steps in the passenger journey including automated check-in, bag drop, lounge access and boarding.
Orlando International will be the first US airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program.
During the end-to-end biometrics trial, personal data collected at the airport’s self-service bag drops will be recognised by new automated self-boarding gates.
From baggage handling innovations to ICT solutions to support digital transformation, FTE takes a look at a selection of products and services from PTE 2018 in Stockholm.
Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
For airlines and airports, technology holds the key to unlocking a smoother passenger journey while ensuring security remains top priority, as SITA explains.
Andy Bien, CIO, Airport Authority Hong Kong, discusses new and emerging technologies, customer experience and the need for more collaboration.
IATA’s Nick Careen and Hemant Mistry discuss the thinking behind NEXTT, what they hope it will achieve, and why airlines and airports should get involved in the project.
Michael Ibbitson, Dubai Airports’ EVP, Technology and Infrastructure, discusses beacons, robotics, biometrics and the airport of the future.
Stuart Rattray, GM Technology, outlines how Sydney Airport is embracing open data and biometrics to improve the passenger experience and optimise efficiency.
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