Redefining the end-to-end passenger experience | Independent news and events
Technology is at the heart of the new T4, which will be the first terminal at Changi Airport to offer end-to-end Fast and Seamless Travel (FAST) for departing passengers.
Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
Aruba Airport Authority and Vision-Box will co-create and assess new solutions at Aruba Airport as part of the Aruba Happy Flow project.
The Department of Immigration and Border Protection will use biometric data to clear passengers arriving at Australia’s international airports.
Delta has expanded its “biometric boarding pass experience” trial to include fingerprint recognition technology at the boarding gate at DCA.
One thousand Finnair frequent flyers have been invited to participate in the trial of facial recognition technology at Helsinki Airport.
The new self-service solution for families travelling together is being tested by New Zealand Customs at departures at Christchurch Airport.
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
From high fidelity maps and queue jump apps, to biometric single tokens and bag drop collaborations, FTE analyses 20 solutions that can improve the passenger experience.
Brisbane Airport, Air New Zealand and SITA are trialling the system, which uses facial recognition technology to create a seamless experience.
Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.
Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
The airport, which serves the Caribbean island of Saint Martin, has employed biometric-enabled e-gates to enhance passenger flow and security.
New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.
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