Singapore Airlines has partnered with wellness brand Canyon Ranch to deliver a more comfortable journey on its ultra-long-haul flights.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
The latest news on how airlines are using in-flight connectivity and personal electronic devices to personalise the passenger experience and exploit onboard ancillary revenue generation opportunities.
Singapore Airlines has partnered with wellness brand Canyon Ranch to deliver a more comfortable journey on its ultra-long-haul flights.
The new service will be introduced for nine destinations on 1 July 2018 and will be extended to all intercontinental flights from 28 October 2018.
The new Air Canada Signature Class will be available on international flights as well as services between Canada and the United States.
Air NZ is trialling a customer service use case for the wireless Google Pixel Buds headphones, which enable live translation via the Google Pixel smartphone.
Finnair will introduce a personalised, on-demand meal service and introduce Finnish textiles and patterns for its new A350 cabins.
Monarch has launched a menu of mood-enhancing foods in an effort to “relax, re-energise and reduce the stresses of travellers”.
KLM has announced that the “Anytime For You” service will be introduced on flights to and from Bangkok in October 2017.
The “New Nordic by SAS” food concept is inspired by the Nordic food philosophy, where local, seasonal ingredients are key.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
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Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Using HoloLens, data such as a customer’s preferred meal and drinks choice, onward travel plans and loyalty membership details could be displayed.
The two parties are co-developing a “CrewTab” solution, which is being designed to enhance in-flight service delivery and increase personalisation.
Economy passengers flying between Los Angeles and New York, and between San Francisco and New York, will be offered complimentary meals.
Delta Air Lines is re-introducing complimentary meals for economy class passengers on a number of its longest domestic flights.
Finnair is the first airline in the world to allow passengers to pay for in-flight purchases using Alipay, which is popular among Chinese travellers.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
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