REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news and analysis in the field of in-flight connectivity, covering onboard Wi-Fi, satellite connectivity solutions, in-flight mobile phone use and personal electronic devices.
United Airlines has signed the industry’s largest agreement of its kind with SpaceX to provide Starlink connectivity onboard for free. Hear more from United at FTE Global, Los Angeles, 28-30 October 2024.
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes, as it aims to bring reliable, streaming quality connectivity to its entire global fleet for free.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its A220-300 aircraft, as it aims to provide every passenger with seamless, high-speed internet access.
American Airlines is continuing to make its high-speed inflight connectivity more accessible and easier to use, including a new WiFi portal design designed to further enhance the customer experience.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Korean Air has selected Viasat to provide inflight connectivity onboard 40 787s. It brings the number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 A321Neos.
Royal Jordanian is prioritising high-speed WiFi to enhance CX and has selected Viasat’s inflight connectivity solution across multiple fleets “to provide passengers with a high-quality online experience”.
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
Hawaiian Airlines has deployed Starlink’s high-speed, low-latency broadband internet. The carrier’s complimentary WiFi is rolling out on select A321neo aircraft as they are activated over the coming months.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Lufthansa Group and Spafax have announced an extension of their strategic partnership until 2028, aiming to revolutionise the passenger journey by integrating state-of-the-art entertainment experiences.
Lufthansa Group is equipping short and medium-haul aircraft across three of its airlines – Lufthansa, Austrian Airlines and SWISS – with broadband internet this year, meaning in total more than 150 aircraft.
Air New Zealand is working with Starlink to introduce free internet onboard domestic aircraft. Starlink will be installed on a domestic jet in late 2024 to deliver high-speed connectivity and enhanced CX.
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