REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news and analysis in the field of in-flight connectivity, covering onboard Wi-Fi, satellite connectivity solutions, in-flight mobile phone use and personal electronic devices.
Delta Air Lines’ fast, free Delta Sync WiFi is now available to all customers flying across its transatlantic network to Europe, Israel and West Africa, transforming its aircraft into “personalised platforms”.
Riyadh Air has selected Viasat to provide full, fast, free inflight connectivity on its Boeing 787 aircraft, as part of a commitment to “redefining the guest experience through innovation and technology”.
TUI Airline has selected Immfly to carry out a significant transformation of the onboard experience. They are implementing cutting-edge tech to enhance CX with seamless connectivity and entertainment.
LEAV Aviation is aiming to take its inflight experience to the next level by partnering with AirFi on portable inflight entertainment, connectivity and onboard retail solutions on its A320-200 aircraft.
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United has installed Starlink on its first regional aircraft, with plans to outfit its entire regional fleet by the end of the year. United says Starlink will “unlock an incredible onboard experience for customers”.
SAS is introducing totally new inflight WiFi with the launch of free, high-speed Starlink connectivity from SpaceX. It will begin the phased rollout on its entire fleet at the end of 2025 for an enhanced CX.
Lufthansa is introducing unlimited free messaging on its long-haul flights from this summer, as it further enhances the customer experience with “a portfolio of digital services that is very attractive”.
United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced an accelerated timeline for the introduction of Starlink connectivity for “game-changing IFE experiences”.
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Air India has introduced WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft for an enhanced CX.
airBaltic has conducted a certification test flight of SpaceX’s Starlink high-speed internet aboard an Airbus A220-300. The airline expects to begin installing Starlink on its fleet in Q1 2025.
Air Canada is to rollout fast, free streaming-quality WiFi. Beginning in May 2025, this complimentary service will be available to Aeroplan members on WiFi-equipped aircraft as part of a customer-focused plan.
Fiji Airways has introduced an upgrade to its onboard connectivity services, further enhancing the inflight experience for Economy Class travellers with complimentary full flight messaging WiFi.
Air France is to upgrade its onboard WiFi service with ultra-high-speed Starlink connectivity on all aircraft. Hear more from Air France at FTE Global – the “CES of Aviation” – in Los Angeles on 28-30 October 2024.
Hawaiian Airlines is now offering Starlink’s high-speed, low-latency WiFi free of charge to customers onboard all Airbus-operated flights between the islands and the continental US, Asia and Oceania.
United Airlines has signed the industry’s largest agreement of its kind with SpaceX to provide Starlink connectivity onboard for free. Hear more from United at FTE Global, Los Angeles, 28-30 October 2024.
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
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