United Airlines helps passengers check Starlink WiFi availability

United Airlines now offers Starlink connectivity on nearly half its daily departures and has launched a digital tracker to help passengers check WiFi availability on upcoming flights as the rollout continues.

Summary:

United Airlines has made Starlink connectivity available on nearly half of its daily departures, expanding access to high-speed onboard WiFi across its fleet.
The airline has launched a new digital Starlink tracker that lets passengers check connectivity availability for upcoming flights, monitor fleet installations and explore rollout progress by aircraft type and hub.
United is also extending its ‘Switch to Better Wi-Fi’ status match campaign, building on positive customer feedback as it uses improved connectivity to enhance the passenger experience and differentiate its onboard offering.

United Airlines has announced that Starlink connectivity is now available on nearly half its daily departures. The airline has also launched a new digital Starlink tracker tool that lets travellers check if Starlink is on their upcoming flight, and extended its new ‘Switch to Better Wi-Fi’ status match campaign.

The new Starlink tracker was created in response to customer demand and takes users behind the scenes of United’s Starlink rollout. The stats on the site are updated daily and visitors can:

Check if their flight has Starlink: Enter travel dates and flight numbers within three days of departure, with updates made in real time for last-minute aircraft changes.
Follow the rollout: See how many United aircraft and daily departures have Starlink.
Explore installations by aircraft: See how many regional, narrow-body and wide-body aircraft have Starlink onboard.
View availability by hub: See the percentage of Starlink flights in Chicago, Newark, Washington, D.C., San Francisco, Los Angeles, Houston and Denver.

The airline also notifies customers when their flight is scheduled to offer Starlink through pre-flight emails, text notifications and on the flight status page in the United app, as well as onboard announcements and signage on the aircraft.

“Starlink gives customers even more reasons to choose United and keep coming back,” said Andrew Nocella, Executive Vice President and Chief Commercial Officer, United Airlines. “The overwhelmingly positive feedback from our customers and strong response to our ‘Switch to Better Wi-Fi’ status match offer show how much that matters. Our new tracker makes it easier for customers to see which flights they can experience it on as we quickly expand Starlink across our fleet.”