REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Seattle-Tacoma Airport (SEA) has announced the launch of SEA Access, the new name for its accessibility programme. This provides accessible facilities, customer service resources, and community engagement.
Sunshine Coast Airport has installed digital accessible wayfinding solution BindiMaps in order to help its passengers seamlessly navigate facilities and become one of Australia’s most accessible airports.
Vienna Airport and Austrian Airlines are implementing measures to make their services more accessible. Travellers who are blind or have low vision can be guided through the airport utilising the Aira App.
Swedavia is introducing solutions to enhance assistance services for passengers with reduced mobility at Stockholm Arlanda and Göteborg Landvetter, with “digitisation and innovation playing an important role”.
Fort McMurray International Airport has enrolled in the Hidden Disabilities Sunflower Program, with the aim of ensuring that “employees and partners can better support passengers in their airport journey”.
London Luton Airport and easyJet have hosted an accessibility familiarisation day, enabling travellers with both hidden and visual disabilities to experience all aspects of the airport’s end-to-end passenger journey.
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
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Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
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Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
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Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
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Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
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Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
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Find out more >>Content plans: Bag tracking, autonomous, automation
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Following completion of the DANOVA project, Budapest Airport has become the first in Europe to provide an independent indoor navigation application for blind and visually impaired passengers.
Dublin Airport has partnered with Hack Access to host an accessibility hackathon, focusing on finding smart solutions to tackle accessibility challenges.
The trials ran between 2-6 December and were phase two of the pilot project, launched to facilitate autonomous movement at Abu Dhabi Airport.
The new mobile app features an array of tools to help families prepare for their trip through George Bush Intercontinental and William P. Hobby airports.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
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19-20 November 2024, Singapore
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The trials ran between 2-6 December and were phase two of the pilot project, launched to facilitate autonomous movement at Abu Dhabi Airport.
The new mobile app features an array of tools to help families prepare for their trip through George Bush Intercontinental and William P. Hobby airports.
Following a series of successful tests which debuted in May, All Nippon Airways is now extending the self-driving wheelchair trials at Narita Airport.
FTE provides a round-up of some of the latest technological advancements that can help to provide a more seamless experience for passengers with additional needs.
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