Future Travel Experience Global

7 - 9 December 2021 | Location: ARIA Resort & Casino, Las Vegas

An invaluable industry gathering to inspire new approaches and real collaboration

Join us for our landmark 15th Anniversary show at the acclaimed ARIA Resort & Casino in Las Vegas where the most forward-thinking air transport industry experts will once again come together to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience and business performance strategies.

The theme will be “New Approaches for a New World” and the show will champion bold new ideas, solutions, collaboration & innovation efforts to ensure individually, and collectively, we achieve an industry recovery that makes air transport even stronger in the long-term. Our attendees will have access to 4 conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases. The engagement opportunities between participants will be unrivalled and will give you fresh perspectives on what is possible in a world that has seen 10 years of change in just one year, and how-to best power your recovery efforts and future-proof your next wave of propositions and strategies.

2021 Confirmed Speakers Include:

Matt Muta

Vice President Innovation

Delta Air Lines

Rosemary A. Vassiliadis

Director of Aviation

Clark County Department of Aviation

Michael Leskinen


United Airlines Ventures & Vice President of Corporate Development and Investor Relations, United Airlines

Alison Taylor

Chief Customer Officer

American Airlines

Juha Jarvinen


Virgin Atlantic & President Emeritus, APEX

Andrew O’Brian


Reach Airports & Chair of ACI Latin America & Caribbean (ACI LAC)

Patrick Klein

Director of Aviation

Kansas City Aviation Department

Amy Burr


JetBlue Technology Ventures

Austin Gould

Assistant Administrator, RCA

Transportation Security Administration (TSA)

Diane J. Sabatino

Deputy Executive Assistant Commissioner, Office of Field Operations

U.S. Customs and Border Protection

Akira Mitsumasu

VP Global CX & Marketing

Japan Airlines & Member of the APEX Board of Directors

Kathleen Barrett

Vice President Fleet, Fuel and Airport Affairs

Sun Country Airlines

David Wilson

Chief Operations Officer

Oman Airports Management Company

Julie Rath

VP, Customer Experience & Reservations

American Airlines

Dave McCormick

Managing Director, Product & Design

Alaska Airlines

Mariana Fonseca Medina

VP of eCommerce

Virgin Voyages

Christian Draeger

VP Customer Experience

Star Alliance

Robin Riedel


McKinsey & Company

Diana Zhou

Senior Director of Global Business Development

Virgin Hyperloop

Joseph Alesia

Sr. Vice President Corporate Development

Ferrovial Airports

Joshua Hirschheimer

Practice Lead - Aerospace, Transportation and Logistics

Porsche Consulting

Mike Byrom

Vice President, Airport Services

Spirit Airlines

Kevin Kleist

Emerging Trends Advisor

Southwest Airlines

Daniel McCoy

Chief Innovation Officer

Transportation Security Administration (TSA)

Greg Forbes

Managing Director Airport Experience

Delta Air Lines

Jason Lim

Identity Management Capability Manager

Transportation Security Administration (TSA)

Sarah Clark

Senior Vice President - Digital Identity


Duncan Walker

Founder and CEO


Paul Cullen

Vice President - Real Estate

Southwest Airlines

Russell Roberts

Chief Information Officer and Assistant Administrator for the Office of Information Technology

Transportation Security Administration (TSA)

Dr. Bjoern Becker

Head of Future Intercontinental Experience Program


Dean Donovan

Managing Director

DiamondStream Partners & Founder/Director, Volaris

Naashom Marx

Sr. Manager of Strategic Innovation

Cincinnati / Northern Kentucky International Airport

Antoine Rostworowski

Senior Vice President, Programmes and Commercial Services

ACI World

Hildur Haarde

Service Director

PLAY airlines

Sammy Patel

Vice President, Commercial & Chief Executive Officer, Midway Partnership

Vantage Airport Group

Rosina Kotey

Innovation Lead

Royal Schiphol Group

Samuel Ingalls


Barich, Inc

Bill Carleton

Director, Program Management

NEC Corporation of America

Sherry Stein

Head of Technology Strategy, Americas


Dave Wilson

Director, Airport Innovation

Port of Seattle

Ilya Gutlin

Chief Commercial Officer

Elenium Automation

Jeff Lennon

VP Head of Strategic Sales & Global Partnerships


Steven Tate


Blndspt.com & Elevation Software

William Earle A'Hern

VP Business Development


Clyde Hutchinson

General Partner

Team ABC (former Head of Viva Air Labs)

Jay Sorensen

President - Product, Partnership and Marketing Practice

IdeaWorks Company

Velis Eleftheriou

Vertiports Operations Manager

Volocopter (& former ATM Strategy & Development Manager, Dubai Airports)

Daniel Coleman

Founder & CEO

Future Travel Experience

Jaron Millner

Director, Head of Carrier oneworld Digitalisation

Oneworld Management Company

Matt Gilkeson

Director, Innovation Task Force

Transportation Security Administration (TSA)

Marta Dimitrova

Editor & FTE Hub Community Manager

Future Travel Experience

Yvonne Bilshausen

Vice President of Aviation, U.S. West & Canada

Hill International, Inc

Idar Sørgjerd

Manager, Baggage Handling Service, Technical Infrastructure & Innovations


Gina Jacobs

Program Manager, Airport Innovation and Customer Experience

San Diego International Airport

Dee Evans

Director of Information Systems

Breeze Airways

Korijn Defever

Senior Manager Operational Excellence

Airport Intelligence by Brussels Airport

Ryan Ghee

Head of Strategy & Development

Future Travel Experience

Lynette DuJohn

VP Innovation & Chief Technology Officer

Vancouver Airport Authority

Dr. Joe Leader



Andrew Price

Head of Baggage Transformation

Future Travel Experience

Augusto Santos

Head of Design and Innovation Team

Collins Aerospace

Patrick Sgueglia

Product Manager - Regulatory Services & Biometrics


Arturo Garcia-Alonso



Sveinn Akerlie



Rana Ghosh

Vice President, Omnichannel

Spirit Airlines

Carlos Faxas

Director, eCommerce and Digital Product

Air Canada

Stephen Tukavkin

Vice President IT & Digital

JFK International Air Terminal

Job Heimerik


AirFi America

Martin Jones



Kian T. Gould

Chairman of the Board


Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of “what else” we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Chief Operations Officer, Oman Airports

“I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“I really enjoyed the event, the good atmosphere and enriching conversations.”

Víctor Lidoy, Digital Development Manager, LATAM Airlines Group

“FTE is one of my favourite conferences to go to. I like the fact that you bring in both airlines and airports, and the content is really different. I also enjoy that you bring in different speakers from other industries. I’m a “future” guy and this is a really good place to be. It’s fun because we’re all on the same page – we’re all looking for future technology.”

David Wilson, Director, Airport Innovation, Seattle-Tacoma International Airport, Port of Seattle

“The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Director Innovation & Small Business Development, San Diego International Airport

“FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, Director – Tools & Technology Global Ops, Strategy, Planning & Design, United Airlines

“I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, IT Director, Aéroports de Montréal

“The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, Director Capital Facilities Development, Vancouver Airport Authority

“FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, Coordinator Digital Marketing & Innovation, SkyTeam

“It has been great attending FTE Global. The conference sessions have really informed our thinking and the Co-creation Forums were particularly good in generating a high level of interaction. FTE Global is highly recommended – I will definitely attend again.”

Max Coppin, Partner Development Manager, Google

“The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Technical and Infrastructure Director, Keflavik Airport

“I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of “quality over quantity”, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Senior Associate - IT Infrastructure, Changi Airport

“The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Vice President, Sales & Marketing, Spirit Airlines

“Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Vice President IT, Hamad International Airport

“I found FTE Global 2018 to be a wonderful gateway to engage with a wide array of industry stakeholders, and to learn across the diverse subjects covered in the four conference tracks. The keynote speakers were spectacular, and I found the involvement of leaders in parallel sectors such as Disney and MGM Resorts very beneficial, as we search for synergies between the hospitality and airline industries, exceeding our Guest Expectations. I look forward to attending next year's show!”

Chris van Rensburg, Director Guest Experience, WestJet

FTE Global registration

Hugely discounted pricing for 2021 – 60% reduction for airlines and airports

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Vital Event Information

Future Travel Experience Global 2021 is an independent global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to define tomorrow’s end-to-end passenger experience and business performance opportunities.


Future Travel Experience Global 2021
- December 2021
ARIA Resort & Casino, Las Vegas, United States