Future Travel Experience Global

8 - 10 September 2021 | Location: ARIA Resort & Casino, Las Vegas

An invaluable industry gathering to inspire new approaches and real collaboration

It’s been a challenging few months for the aviation industry, and so we have taken the very tough decision to cancel our FTE Global 2020 show in Las Vegas due to the COVID-19 pandemic. We are, however, excited to announce that the show has been replaced by FTE APEX Virtual Expo 2020 – the air transport industry’s first major digital trade show, which will take place on 8-9 December. Find out more here.

Our physical FTE Global show will return on 8-10 September 2021 at ARIA Resort & Casino, Las Vegas, where the most forward-thinking air transport industry experts will come together to learn, collaborate and be inspired on their next moves to reimagine the passenger experience and business performance transformation.

To keep the show moving forward we are introducing a brand-new hybrid event concept which will transform the show into FTE Global+, powered by in-person participation onsite in Vegas and complemented by online participation to further amplify its reach.

Through a comprehensive set of conferences, the exhibition and a unique networking agenda, FTE Global 2021 will deliver the ideas, insights and inspiration that stakeholders need to benchmark new strategies against those of their peers around the world, and future proof their strategies.

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New for 2021 - Co-located with FTE Ancillary

FTE ancillary logo

Over the last three years, we have established Future Travel Experience (FTE) Ancillary as the event where the industry gathers to discuss the best ways to generate new digital revenue opportunities at every step of the journey. As the industry is currently facing difficult times, we decided June wasn’t the right time to stage this show, so we will instead be hosting the event alongside our flagship industry show, FTE Global, in Las Vegas next September. Inspired by the latest digital developments, airlines are now thinking way beyond just selling flights and they are exploring a variety of inventive ways in which they can become fully-fledged retailers. This event provides an unrivalled platform for the industry to come together to forge all-important new alliances.
Visit FTE Ancillary Website

What makes FTE Global 2021 different?

Our most diverse exhibition yet hosting a global collection of suppliers, representing household names through to the industry’s most innovative vendors and startups.

Our conferences and exhibition will focus on the following key pillars: Biosecurity; Touchless & Socially Distanced Travel; Digital Transformation & Automation; Cost Reduction & Operational Efficiency; Reimagined Guest Experiences; Protecting & Empowering Workforce; Offsite & New Processing Practices; and perhaps most importantly New Commercial Innovations & Business Models.

We are working even closer with our government partners like TSA and US CBP to champion their latest ideas and to advance industry engagement, and learning.

A wider array of tours to experience around the show.

New approaches to support social distancing and the highest possible levels of santisation.

Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“FTE is one of my favourite conferences of the year because of the diversity of people. It’s really good for the industry and I’m really impressed so I wanted to say congratulations on that. The general conference was really good because you always meet people that innovate and that gives us ideas. Also it’s a very good conference to meet other innovation heads and sit down and talk and look at best practices and swap ideas. It’s good that there are airports here as well because often the problem is that airlines and airports don’t talk enough.”

Clyde Hutchinson, Head of Viva Air Labs

“I really enjoyed the event, the good atmosphere and enriching conversations.”

Víctor Lidoy, Digital Development Manager, LATAM Airlines Group

“FTE is one of my favourite conferences to go to. I like the fact that you bring in both airlines and airports, and the content is really different. I also enjoy that you bring in different speakers from other industries. I’m a “future” guy and this is a really good place to be. It’s fun because we’re all on the same page – we’re all looking for future technology.”

David Wilson, Director, Airport Innovation, Seattle-Tacoma International Airport, Port of Seattle

“The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Director Innovation & Small Business Development, San Diego International Airport

“FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, Director – Tools & Technology Global Ops, Strategy, Planning & Design, United Airlines

“I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, IT Director, Aéroports de Montréal

“The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, Director Capital Facilities Development, Vancouver Airport Authority

“FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, Coordinator Digital Marketing & Innovation, SkyTeam

“It has been great attending FTE Global. The conference sessions have really informed our thinking and the Co-creation Forums were particularly good in generating a high level of interaction. FTE Global is highly recommended – I will definitely attend again.”

Max Coppin, Partner Development Manager, Google

“The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Technical and Infrastructure Director, Keflavik Airport

“I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of “quality over quantity”, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Senior Associate - IT Infrastructure, Changi Airport

“The event has been very good. I met a lot of informed and passionate people. We have been doing a lot of work in the identity space and the general swell of interest and keenness to find collaborative solutions has been great. I thought that the presentations from Delta and NASA were fantastic. It is good to catch up with people and connect through the networking events.”

Raoul Cooper, Senior Design Manager, Digital Airport, British Airways

“The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Vice President, Sales & Marketing, Spirit Airlines

“Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Vice President IT, Hamad International Airport

“I found FTE Global 2018 to be a wonderful gateway to engage with a wide array of industry stakeholders, and to learn across the diverse subjects covered in the four conference tracks. The keynote speakers were spectacular, and I found the involvement of leaders in parallel sectors such as Disney and MGM Resorts very beneficial, as we search for synergies between the hospitality and airline industries, exceeding our Guest Expectations. I look forward to attending next year's show!”

Chris van Rensburg, Director Guest Experience, WestJet
FTE Global Social & Networking Programme

Social & Networking Programme

An exciting agenda in the “Entertainment Capital of the World”, including the FTE Global Networking Party on the world-famous Las Vegas Strip.
Find out more

FTE Global Awards

FTE Global Awards

The 10th FTE Global Awards ceremony – recognising the world’s most innovative and customer-focused airlines and airports.
Find out more

FTE Global Airport Tours

McCarran International Airport Tours

The FTE Global Las Vegas McCarran International Airport Tour provides a unique opportunity to experience first-hand the unparalleled facilities of this forward-thinking airport.
Find out more

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Travel & Accommodation

ARIA Resort & Casino

8-10 September 2021, Las Vegas, United States

The ARIA Resort & Casino in Las Vegas is the venue for FTE Global 2021, and offers world-class dining, five-star service converge with in-room technologies and award-winning rooms and suites.

Full Travel & Accommodation Details

Vital Event Information

Future Travel Experience Global 2021 is an independent global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to define tomorrow’s end-to-end passenger experience and business performance opportunities.

Future Travel Experience Global 2021
- September 2021
 (previously scheduled for 1 Sep 2020)
ARIA Resort & Casino, Las Vegas, United States