FTE Global 2019 has now ended

Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success!

Future Travel Experience Global 2020 will take place at The Venetian Resort in Las Vegas from 1-2 September 2020. Mark your diary today!

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FTE Global 2019 schedule at a glance

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Tuesday 3rd September

Tuesday 3 September 16:00 - 17:00

Tours of the TSA Checkpoint of the Future test-site at McCarran International Airport

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Wednesday 4th September - Day 1 (for all participants)

Wednesday 4th September 08:15 - 10:00

US CBP Briefing & Technical Overview Workshop

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(for all participants) Transportation Security Administration (TSA), US CBP and Greater Orlando Aviation Authority

Wednesday 4th September 10:30 - 12:00

Opening Keynote Session

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(for all participants) Mo Gawdat, Former Google X Chief Business Officer

Wednesday 4th September 12:00 - 13:30

Official exhibition opening, lunch break and networking on the exhibition floor

Wednesday 4th September 13:30 - 15:00

Getting to grips with transformation and future-proofing your organisation

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(for all participants) Fast Future, MAG, LEVEL Airlines, Vancouver Airport Authority, Transportation Security Administration (TSA), Pittsburgh International Airport

Wednesday 4th September 15:00 - 15:45

Coffee break

Wednesday 4th September 15:45 - 17:00

WestJet Guest Session

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(for all participants) WestJet, Swoop

Wednesday 4th September 17:00 - 17:30

Day 1 Closing Keynote for all participants

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(for all participants) Delta Air Lines

Wednesday 4th September 17:30 - 18:30

Happy Hour in the exhibition hall

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(for all participants) Sponsored by Smartrac

Thursday 5th September - Day 2

Thursday 5th September 08:00 - 09:00

Breakfast, networking and exhibition showcase on exhibition floor

Thursday 5th September 09:00 - 10:15

Customer Experience Keynote Address

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eSSENTIAL ACCESSIBILITY, Gladly

Thursday 5th September 08:00 - 09:00

TSA Briefing

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Transportation Security Administration (TSA)

Thursday 5th September 09:00 - 10:15

Opening Session for “Digital & Innovation” conference

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(for all participants) Schiphol, Viva Air Labs, LATAM Airlines Group and Fast Future

Thursday 5th September 09:00 - 10:15

Joint Keynote session for “on the ground” and “terminal design” tracks

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Heathrow, British Airways, Sun Country Airlines

Thursday 5th September 10:15 - 11:00

Coffee break on the exhibition floor

Thursday 5th September 11:00 - 12:30 Option 1

Leaders Debate – Can new technology and alliances between airports and airlines revolutionise operational performance, and be the driving force behind operating model transformations?

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Bengaluru International Airport, Port of Seattle, Swissport, Oman Airports Management Company, Collins Aerospace, Ericsson, Transportation Security Administration (TSA)

Thursday 5th September 11:00 - 11:45 Option 2 Part 1

Alaska Airlines Guest Session

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Alaska Airlines

Thursday 5th September 11:45 - 12:30 Option 2 Part 2

Los Angeles World Airports Guest Session

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Los Angeles World Airports

Thursday 5th September 11:00 - 12:30 Option 3

Transformational design and development approaches where physical and digital meet – inspiration from inside and outside the industry

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Merchant Aviation, Salt Lake City International Airport, Airport Engine, Jetblue, Vakil Group

Thursday 5th September 12:30 - 13:45

Lunch break on the exhibition floor

Thursday 5th September 13:45 - 14:10

Post-lunch Keynote for all conference delegates

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(for all participants) Transforming the travel experience Michael Tchao, VP, iPad Product Marketing, Apple

Thursday 5th September 14:10 - 15:30 Option 1

The FTE Biometrics Summit – Part 1 (Case Studies)

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Delta, TSA, US CBP, NEC, Bengaluru International Airport, Lufthansa Group

Thursday 5th September 14:10 - 15:30 Option 2

Co-Creation Workshop

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How can the industry better utilize data to exceed traveler expectations? Led by - Cirium

Thursday 5th September 14:10 - 15:30 Option 3

The world will transform over the next 20 years in every conceivable way, so how do we design for that and how must industry stakeholders now work together to truly achieve the “innovative”, “flexible” and “customer-centric” design briefs that clients are demanding?

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Merchant Aviation, Delta Air Lines, Transportation Security Administration (TSA), HNTB, Ferrovial, Salt Lake City International Airport, Nieuport Aviation

Thursday 5th September 14:10 - 15:30 Option 4

Collaborate to innovate

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Air New Zealand, Vantage Airport Group. Jetblue Technology Ventures, AOE, Gatwick Airport

Thursday 5th September 15:30 - 16:15

Coffee break on the exhibition floor

Thursday 5th September 16:15 - 17:30 Option 1

The FTE Biometrics Summit – Part 2: How do we overcome the challenges to mass adoption of biometrics, and how do we design facilities if queue-less flow becomes a reality? (Panel Discussion) - Joint session with “on the ground” track

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McCarran International Airport, SITA, Brasilia Airport, IATA, NEC, Faith Group, U.S. Department of Homeland Security

Thursday 5th September 16:15 - 17:30 Option 2

Overcoming Baggage headaches for passengers and industry stakeholders.

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Avery Dennison, IATA, Lufthansa Group, Greater Toronto Airports Authority, Materna

Thursday 5th September 16:15 - 17:00 Option 3

Guest session by Apple (no press/media allowed)

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Yuval Kossovsky, Global Partnerships, Apple Maps

Thursday 5th September 19:00 - 22:00

FTE GLOBAL 2019 GALA PARTY AND FTE AWARDS

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Chateau Nightclub & Rooftop, Paris Las Vegas

Friday 6th September - Day 3 (FOR ALL PARTICIPANTS)

Friday 6th September 09:00 - 09:30

Light breakfast, networking and exhibition showcase on exhibition floor

Friday 6th September 09:15 - 10:30

Day 3 keynote session

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(for all participants) Virgin Hyperloop, Japan Airport Terminal Co., Ltd. Tata Singapore Airlines Vistara

Friday 6th September 10:30 - 11:00

Coffee break on the exhibition floor

Friday 6th September 11:00 - 12:15

The FTE Co-creation Forums

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(for all participants) Working Groups:How can the industry deliver what the customer really wantsBritish Airways & HeathrowUnderstanding Chinese passengers, and tailoring airport processes accordinglyICTS

Friday 6th September 12:15 - 12:15

Conference close

Friday 6th September 12:45 - 14:00

Tours

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Options 1 - McCarran International Airport tours Option 2 - Park MGM tour

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