28-30 October 2024 Location: Long Beach Convention Center, California
Event registration now open! Secure your place for FTE Global 2024 today, for best possible rates.

FTE Global 2023 SCHEDULE AT A GLANCE

The provided information pertains to the FTE Global 2023 show. For details regarding the upcoming FTE Global show in 2024, please visit the FTE Global home page. Thank you.


Use our colour key to quickly locate sessions we feel match your area of interest. For full details on each session, please visit the associated conference page.

For registration and exhibition opening times and social event/tour scheduling, please view ‘Essential Timings’, here>>

Open to all/Keynote Sessions Future Airports Digital & Innovation Future Mobility & Customer Journey Networking Social Events & Awards Private Meetings


Subject to Change

Other / Offsite Stage 1 (Keynote) Stage 2 Stage 3 Workshop Room 1 Workshop Room 2
Monday 18 September 2023

15:00-17:00

FTE World Airport Retailing Working Group meeting at LAX – members only

16:00 - 18:00 - Registration Open (Speakers and Exhibitors Only)

18:30-20:30

FTE Global Welcome Drinks
We invite all premium attendees to join us for a ‘Sundowner’ drink at The Ballast Point Long Beach. Meet with your fellow FTE attendees, connect with industry colleagues both new and established, whilst enjoying refreshing ocean breezes and incredible water views. Showcasing the very best hospitality that Long Beach has to offer, this sprawling harborside spot, featuring outdoor patios with fire pits, and 60+ beers on tap, guests can relax and network while watching passing boats and gorgeous sunsets.

Tuesday 19th September 2023
Other / Offsite Stage 1 (Keynote) Stage 2 Stage 3 Workshop Room 1 Workshop Room 2
07:30 - 18:00 - Registration Open

08:00-09:00

U.S. CBP Briefing & Workshop

Speakers:
Nina Sproedt, Lufthansa Group
Carlos R. Estrada, Carnival Cruise Line
Diane J. Sabatino, U.S. Customs and Border Protection



09:30

Exhibition Opens

09:00-10:15

Opening Keynote Session

Speakers:
Daniel Coleman, Future Travel Experience
Dr. Joe Leader, APEX/IFSA
Brian J. Glaser, Google
Jeff Shaw, Live Nation Entertainment
Rohit Talwar, CEO, Fast Future



09:30

Exhibition Opens

10:15-11:15

VIP EXHIBITION TOUR, PLUS NETWORKING BREAK

11:15-11:35

Special Presentation: What should we expect from the industry at large by 2030, and how will the role of the airport operator evolve into the future?

Speakers:
Justin Erbacci, Los Angeles World Airports

11:35-12:45

What will the successful airports of 2030 look like, how will passengers move through them differently and how will business models evolve in new ways?

Speakers:
Geoffrey Ax, Populous
Steven Thody, JFK Millenium Partners
Lutz Weisser, Munich Airport International
Diane J. Sabatino, U.S. Customs and Border Protection
Austin Gould, Transportation Security Administration (TSA)
Greg Forbes, Delta Air Lines

11:15-12:25

The Airline Technology Leaders Conversation

Speakers:
Sveinn Akerlie,
Maninder Bahia, Frontier Airlines
Ted Hutchins, Norse Atlantic Airways
Julio Toro, Copa Airlines
Jaron Millner, Oneworld Management Company
Kevin Kleist, Southwest Airlines
Darin Juby, Future Travel Experience

12:25-12:45

SPECIAL PRESENTATION What are the emerging technology trends coming to the world that will impact our industry?

Speakers:
Shaown Nandi, Amazon Web Services (AWS) & former CIO of Dow Jones and Head of Shared Technology Services for News Corp

11:15-12:25

How should air transport stakeholders evolve product, commercial & loyalty strategies to suit the world & passengers of 2030?

Speakers:
Rohit Talwar, Fast Future
Brian Davis, Sun Country Airlines
Suzanne Bremski, Harbour Air Seaplanes
Güçlü Batkin, TAV Operation Services

12:25-12:45

Special Presentation: FTE Exclusive - How will the Lufthansa Group reimagine end-to-end customer journeys by 2030 and translate customer satisfaction into market value?

Speakers:
Nina Sproedt, Lufthansa Group
12:45-14:45 LUNCH, EXHIBITION SHOWCASE, NETWORKING, TOUR & BRIEFING

14:45-16:00

Innovative technology utilisation case studies by airlines

Speakers:
Daniel Coleman, Future Travel Experience
Cesar Mateus,
Ravi Vanmali,
Dan Liebermann, Publicis Sapient
Nikhil Ravishankar, Air New Zealand
Charu Jain, Alaska Airlines

14:45-15:00

Special Presentation: How central will technology be to Royal Schiphol Groups’ Vision 2050 to create the world’s most sustainable and high-quality airports?

Speakers:
Lennert l'Amie, Royal Schiphol Group

15:00-16:00

The Airport Technology Leaders Conversation

Speakers:
Ian Law, Los Angeles World Airports
Haider Arif Hayat, Hamad International Airport
Rakan Khaled, Collins Aerospace
Tara Mulrooney, Edmonton International Airport
Lennert l'Amie, Schiphol Group
Kevin Kleist, Southwest Airlines
Darin Juby, Future Travel Experience

14:44-16:00

Dynamic approaches to serving the evolving needs of industry, passengers and tomorrow’s mobility landscape

Speakers:
Ryan Ghee, Future Travel Experience
Tino Klaehne, Lufthansa Innovation Hub
Tony Thompson, Air Cahana
Naashom Marx, CVG Airport

15:45-16:00

Special Keynote

Speakers:
Christina Cassotis, Pittsburgh International Airport
16:00-16:30 NETWORKING BREAK, EXHIBITION SHOWCASE & TOUR

16:30-17:45

Biometrics & Digital Identity Summit

Speakers:
Maurice Jenkins, Miami International Airport
Devon Heyns, United Airlines
Jens Sanner, Fraport
Bill Carleton, NEC Corporation of America
Melissa Conley, Transportation Security Administration (TSA)
Christian Draeger, Star Alliance
Nael Samha, U.S. Customs and Border Protection
Forest Beattie, SITA

16:30-17:45

Putting Digital Twins & the Metaverse to work in air transport to improve business performance

Speakers:
Rohit Talwar, Fast Future
Dr. Bjoern Becker, Lufthansa
Bastian Schütz, Meta Reality Labs
Joshua Hirschheimer, Porsche Consulting

16:30-17:45

The Mobility Trends Leading to a Sustainable, Connected & Seamless Moving World

Speakers:
Robin Riedel, McKinsey & Company
Catherine Tobaisinsky, Dar Group
James Dorris, Odys Aviation
Stephen Snyder, JetBlue Ventures
Amit Rikhy, CAG Holdings (A Carlyle Backed Company)
Rob Mitchell, Uber

19:30-22:30

The FTE Global Networking Party & Awards Ceremony hosted by LAWA

This year’s Networking Party will take place at Ovation Square – a former bank, built in 1923, and designed by Paul R. Williams, one of the first Black architects in Los Angeles, who also worked on the team that designed the Theme Building at LAX. It is located in downtown Long Beach, a short walk from the convention center and downtown hotels. The event will be this year’s premiere industry networking event, providing a perfect opportunity to unwind and network with fellow attendees in a relaxed environment.

The FTE Global Networking Party will also provide the perfect location for the industry-leading FTE Global Awards sponsored by Smithgroup, Kohn Pedersen Fox, and HNTB, which will recognise outstanding achievements in our sector.

Hosted by:

FTE Global Awards Sponsored by:

Wednesday 20 September 2023
Other / Offsite Stage 1 (Keynote) Stage 2 Stage 3 Workshop Room 1 Workshop Room 2

08:00-09:00

Symposium on establishing and leveraging Private Networks at the airport

Speakers:
Eduardo Valencia, Metropolitan Airports Commission
Samuel Ingalls, Barich, Inc
Michael Youngs, Dallas-Fort Worth International Airport
Walt Shaw, Boingo Wireless
Maarten Van Aerde, Citymesh



09:30

Exhibition Opens

09:00-10:15

The FTE AI Symposium – exploring the potential of A.I. in Aviation 5, 10, and 20 Years from Now

Speakers:
Javed Malik, Ink Innovation
Devin Liddell, Teague
Kevin Kleist, Southwest Airlines
Nathan VanRheenen, Boeing
Matt Breed, Port of Seattle

09:00-10:15

Achieving a revolution in baggage by 2030

Speakers:
Darin Juby, Future Travel Experience
Idar Sørgjerd, Avinor
Jason Odey, Air Canada
Byron Smith, NetTracer
Jan Vidar Nalbant, BagID
Mike Byrom, Spirit Airlines

09:00-10:15

Innovative strategies to drive passenger spend on the day of travel

Speakers:
Martijn Steur, Kinetic Consultancy
Dave Jones, Los Angeles World Airports
Amy Benson, Unibail-Rodamco-Westfield
Sarah Gipple, CAVU
Dadi Runarsson, Isavia



09:30

Exhibition Opens

10:15-11:00 NETWORKING BREAK, EXHIBITION SHOWCASE & TOUR

11:20-12:30

How should CX strategies evolve on the ground, and in the sky, to better serve all types of passengers by 2030?

Speakers:
Ed Baklor, True
John Thomas, Connect Airlines
Anton Vidgen, Riyadh Air
Nancy Knipp, Airport Dimensions 
Oren Cohen Butansky, EL AL Israel Airlines
Rupen Singh Philloura, Miami International Airport
Tomasz Pawliszyn, AirHelp

11:00-12:30

Progressive strategies to enhance customer experiences and business performance on the airport

Speakers:
Arturo Garcia-Alonso, Avports
Chris Annetts, Heathrow
Amber Simonsen, Alaska Airlines
Dr. Jan-Henrik Andersson, Munich Airport

11:00-12:30

The role of Innovation: How can air transport go to the next level, and learn from other industries

Speakers:
Chris Runde, Introba
Tarik Galijasevic, Allstate Strategic Ventures
Paige Stanton Wilson, Acubed by Airbus
Kristen Berndt, United Airlines
Paul Puopolo, Dallas-Fort Worth International Airport
Melissa Conley, Transportation Security Administration (TSA)
Richard Vandy, BagsID

11:30-12:30

Interactive Workshop: LAX has the largest deployment of biometric boarding gates in the US and over 50 airlines using the technology. What have been the key learnings so far, and what’s next?

Speakers:
Hervé Muller, EASIER
Aura Moore, Los Angeles World Airports
Patrick Sgueglia, Lufthansa
Nael Samha, U.S. Customs and Border Protection
12:30-13:45 LUNCH, EXHIBITION SHOWCASE, NETWORKING, TOUR & BRIEFING

13:45-14:30

Post Lunch Keynote Session for all attendees

Speakers:
Akbar Al Baker, Qatar Airways & Hamad International Airport
Dr. Joe Leader, APEX/IFSA

14:30-15:30

FTE Exclusive: “Next Generation Aviation Security” Think Tank

Speakers:
Anne Marie Pellerin, LAM LHA
Ian Law, Los Angeles World Airports
Matt Gilkeson, Transportation Security Administration (TSA)
Lisa Sullivan, IDEMIA
Tim Lorenzen, American Airlines
Bob Kwik, AWS
Sarah Clark, Mastercard
Dr. Joe Leader, APEX/IFSA

14:31-15:30

The FTE Robotics & Autonomous Vehicles Symposium

Speakers:
Cole Wolfson, Pittsburgh International Airport
Harvey Tate, International Airlines Group (IAG)
Dennis van Kleef, Royal Schiphol Group
Manuel van Lijf, nlmtd

14:30-15:30

Better utilizing data to create improved CX & business performance by 2030

Speakers:
James Williamson, Veovo
Susan Lewis, Southwest Airlines
Nelson Camacho, Swissport
Chris Annetts, Heathrow
Elizabeth Paul, The Port Authority of New York & New Jersey (PANYNJ)
15:30-16:15 NETWORKING BREAK, EXHIBITION SHOWCASE & TOUR

16:15-17:30

Transformative approaches to designing the next generation of airport facilities where physical, digital & sustainability intersect

Speakers:
Yvonne Bilshausen, Hill International
Philip Autekie, Brussels Airport Company
Terri Mestas, Los Angeles World Airports
Forth Bagley, Kohn Pedersen Fox
Yahav Ran, Synect
Steve Sisneros, Southwest Airlines

16:15-17:30

Seamless Travel Innovation

Speakers:
Holly Miles, International Airport Review
Derwin Cady, Air Canada
James Snowdon, Vancouver Airport Authority
Jean-Francois Lennon, Vision-Box
Annet Steenbergen, EU Digital Wallet Consortium (EWC)
Ray Viggiano, Port Authority of NY & NJ

16:15-17:30

Workshop: Putting AI to work in air transport

Speakers:
Christian George Kessler, Metropolitan Washington Airports Authority

16:15-17:30

Workshop: Successfully implementing electronic bag tags

Speakers:
Gus Naughton, Alaska Airlines
Jean Carlon, Alaska Airlines
Jasper Quak, BAGTAG

17:30-19:00

Exhibition Closing Party

Make the most of the vital networking opportunities provided at the FTE Global 2023 Exhibition Closing Party which provides a final opportunity to spend some quality time on the show floor with a fun social twist thanks to our exhibitors who will be hosting drinks receptions, prize draw giveaways and unveilings.

The Exhibition Closing Party will begin early so participants have more scope to network outside of the official event proceedings.

Hosted by:

Thursday 21 September 2023 APEX Thought Leadership
Other / Offsite Stage 1 (Keynote) Stage 2 Stage 3 Workshop Room 1 Workshop Room 2

Thursday 21st September 08.45-17.45

APEX Thought Leadership Day

FTE Global Registration Open: 08:30 – 14:30

The APEX/IFSA Thought Leadership Day is a definitive highlight of APEX/IFSA EXPO and always attracts one of the best speaker line-up’s of airline leaders in the world to share future visions, insights and strategies and this year is no different.

Thanks to the co-location efforts this year FTE Global attendees will have full-access to this conference day too.

Speakers:
Dr. Joe Leader, APEX/IFSA
Mr Akbar Al Baker, Group CEO, Qatar Airways Group, Hamad International Airport and Chairman of Qatar Tourism
Dina Ben Tal Ganancia, EL AL Israel Airlines
Ted Christie, Spirit Airlines
Capt Ibrahim Koshy, Saudia Airlines
Anko van der Werff, SAS
Zhao Dong, Xiamen Airlines
Andre Viljoen, Fiji Airways

Get the latest FTE Global news & updates sent to your inbox