9-11 September 2025
Long Beach Convention Center, California
FTE Global 9-11 September 2025, Long Beach Convention Center, California

Future Airports Conference Agenda

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FTE Global 2025 Future Airports Conference Agenda is currently in development and will be available soon. Please click here to subscribe and stay updated.

FTE Global’s conferences are renowned for delivering cutting-edge insights, inspiration, and strategies from the most innovative minds in the industry.

While our 2025 conference agendas are still being developed, you can get a flavour of the transformative content by exploring the 2024 agendas. They featured thought-provoking keynotes, panel discussions, case studies, and interactive sessions that addressed the biggest challenges and opportunities in the air transport industry, offering a glimpse into the high-quality content you can expect at future FTE Global events!

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Sunday 27th October 2024

Sunday 27th October 16:00 - 18:00

FTE Digital, Innovation & Startup Hub Innovation Tour – open to Corporate Partners only

Members only

We are delighted to announce that Corporate Partners of the FTE Digital, Innovation & Startup Hub will have access to a private tour of JetZero’s Hangar at Long Beach Airport on Sunday, October 27, the evening before the co-located FTE Global and APEX/IFSA Global EXPO get underway.

JetZero, the pioneering aerospace startup based in Long Beach, is at the forefront of transforming the future of air travel. Its innovative blended-wing body aircraft promises to reduce fuel consumption by up to 50% compared to traditional tube-and-wing aircraft. This cutting-edge design utilises existing next-generation single-aisle aircraft engines and is capable of flying as far as trans-oceanic routes. Beyond fuel efficiency, JetZero’s blended-wing body aircraft aims to deliver a radically ‎different passenger experience. As is highlighted by last week’s announcement of an investment by Alaska Airlines – the first direct airline backing for the company – JetZero is already grabbing headlines across the industry.

This exclusive event will give Corporate Partners of the FTE Digital, Innovation & Startup Hub a first-hand look at JetZero’s revolutionary aircraft and the innovations that are set to redefine the passenger experience. During the tour, attendees will explore key stations focused on Passenger Experience, Efficiency, Environment, and Technology. This is a rare chance to witness the future of aviation up close, network with industry innovators, and gain insights that could shape your own organisation’s strategies moving forward.

Capacity is limited and therefore we are able to offer one ticket per Corporate Partner.

Visit the FTE Digital, Innovation & Startup Hub website to learn more >>

Monday 28th October 2024

07:30 - 17:30

Registration Open

Monday 28th October 09:00 - 12:00

APEX Thought Leadership Conference - (Open to all FTE Global premium pass holders)

Premium Pass

If you are registered for FTE Global with a Premium Pass you will get access to the APEX Thought Leadership morning on Monday 28 October. PLUS all registrants for FTE Global get complimentary access to the APEX/IFSA Global EXPO exhibition hall.

Learn more about the benefits of this incredible co-location effort and how the co-location works in practice for participants at both shows, here >>

Speakers include
Michael Rousseau

President and Chief Executive Officer

Air Canada

Andre Viljoen

Managing Director & CEO

Fiji Airways

Con Korfiatis

CEO

Oman Air

Perry Cantarutti

President, APEX & Senior Vice President – Alliances and International

Delta Air Lines

Fiona Kiesel

Chief Guest Officer

Breeze Airways

Rossen Dimitrov

Chief Guest Officer

Saudia Airlines

Xie Bing

CEO & President

Xiamen Airlines

Catriona Larritt

Chief Customer and Digital Officer

Qantas Group

Monday 28th October 10:00 - 12:00

Exclusive Workshop by Populous and CVG: Step into Tomorrow – A 12-Step Program to Unveil AAM (limited availability)

Ready to turn the vision of Advanced Air Mobility (AAM) into reality? Join Populous and Cincinnati/Northern Kentucky International Airport (CVG) for a two-hour workshop, Step into Tomorrow: A 12-Step Program to Unveil AAM, taking place alongside FTE Global in Long Beach. In this hands-on session, Populous and CVG will bring their expertise as global thought leaders in innovation, to break down the complexities of AAM, providing a clear, actionable 12-step guide to help airports and airlines prepare for the future of transportation.

This exclusive event has limited spaces. Register your interest below for a chance to receive an invitation.

Interested in attending this workshop? Express your interest here

Monday 28th October 13:00 - 15:00

FTE Baggage Innovation Working Group meeting – Open to members only

Members only
Baggage innovation group meeting

The FTE Baggage Innovation Working Group (BIWG) brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement. It is the platform for game-changing proof of concepts (POCs) & developing new techniques, technologies, and business models to deliver tangible change in the baggage sector.

Please contact us for more information Airlines can join for free

Attendees interested in baggage solutions might also like to join the Tech & Innovation Tour of products and solutions being showcased at FTE Global, conveniently scheduled at the end of this session. Learn more here >>

Tenille Houston
Tenille Houston

VP Public Relations and Communications

Aurrigo

Randy Morrison

Program Analyst

Transportation Security Administration (TSA)

Ina Eldoy

CEO

BagID

James Houghton

Aviation Business Development

Materna IPS

Wopke Dost

Programme Management Lead

nlmtd

Dennis van Kleef

Programme Lead Baggage

Royal Schiphol Group

Monday 28th October 13:00 - 15:00

FTE World Ancillary & Retailing Working Group Meeting - Open to all

Members only

Theme:

“Collaborative Retailing Strategies to Drive Revenue Growth for All”

  • Welcome and Scene Setting from Daniel Coleman, Founder & CEO, Future Travel Experience and Sammy Patel, VP Commercial, Vantage Group
  • Keynote presentation & Q&A: Munich Airport and Lufthansa have launched a groundbreaking new partnership with Miles & More. This unique cooperation between an airport, an airline and a loyalty program offers travellers and visitors to Munich Airport “an even more attractive shopping experience”. It is already delivering fantastic results by changing passenger behaviour and buying habits, and in this deep-dive joint presentation by Dr. Jan-Henrik Andersson, Chief Commercial Officer (CCO) & Chief Security Officer (CSO) at Munich Airport and Dr. Björn Becker, Head of Program Future Intercont Experience, Lufthansa we will hear details on exactly how it works, the use cases they have already successfully tested, and those coming next. (we have put one hour aside for the above presentation and a fireside chat/Q&A led by Sammy that takes in questions too from the audience in the room, and online.
  • Open Discussion for the group (in-person and virtual participants) on collaborative retailing ideas and possibilities with initial perspectives from Sammy Patel, Vice President, Commercial, Vantage Airport Group, Abby Wanjiru, Senior Manager Ancillaries, Riyadh Air & Guðmundur Daði Rúnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport in the room.

The theme of the meeting will be “Collaborative retailing strategies to drive revenue growth for all” and speakers will include:

Dr. Jan-Henrik Andersson

Chief Commercial Officer (CCO) & Chief Security Officer (CSO)

Munich Airport

Sammy Patel

Chief Executive Officer, Midway Partnership & Vice President, Commercial

Vantage Airport Group

Guðmundur Daði Rúnarsson
Guðmundur Daði Rúnarsson

CCO and Airport Development Officer

Keflavik Airport

13:00 - 18:00

FTE Exhibition Opens, VIP Tours & Showcases

Monday 28th October 13:20 - 15:00

The FTE Sprint Sessions

Exhibition Pass Premium Pass

In our Sprint Sessions, hosted in a dedicated zone on the show floor, attendees passionate about key industry topics can join one of three 20-minute sessions to brainstorm and propose potential solutions to the challenges presented. The outcomes will be shared with all attendees and the broader industry after the event. Topics include:

  • 13:20 – 13:40 – Topic 1: Strategies for improving industry response to disruptions
  • 14:00 – 14:20 – Topic 2: Use cases for Generative AI in aviation
  • 14:40 – 15:00 – Topic 3: Use cases for sustainable applications of hydrogen at airports
Monday 28th October 15:00 - 15:30

Tech & Innovation Briefing - Baggage

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Bagpoint

This Tech & Innovation Briefing has been conveniently scheduled so that BIWG Members can move directly from the 13:00-15:00 FTE Baggage Innovation Working Group meeting, open to members only and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

Monday 28th October 15:30 - 17:00

FTE Global Opening Keynote Session

Premium Pass
Welcome Address
Daniel Coleman

Founder & CEO

Future Travel Experience

Dr. Joe Leader

CEO

APEX/IFSA

Inspirational keynotes:

FTE Global Exclusive Unveiling – How will Riyadh Air, the new airline based in the capital city of Saudi Arabia rewrite the rules for end-to-end guest experiences, and what will the role of digital be within that?

Anton Vidgen

Vice President, Guest Experience

Riyadh Air

Riyadh Air aims to become the world’s most forward-thinking carrier, a digital native embracing the best sustainability practices and elevating travel experiences. They are preparing to better connect the world to Riyadh and Riyadh to the world. Inspiration to be the very best is what powers Riyadh Air.

Every aspect of their operation has been thoroughly thought out, resulting in best-in-class performance at every level. As a disruptive startup airline, they have a unique opportunity to adopt the latest technologies and systems from day one and move away from aviation legacy thinking. Leveraging Saudi Arabia’s strategic geographic location between the three continents of Asia, Africa, and Europe, Riyadh Air will offer better connectivity to Riyadh – a global destination for transportation, trade, and tourism.

In this exclusive keynote we will hear Riyadh Air’s views on what the future will look like, how passenger needs around the world will evolve and the thinking behind the choices they have made on how they will interact with their guests at every step of the journey both on the ground, and up in the air. They will share the challenges they have encountered and overcome on their journey so far, and give their views on what needs to happen next in our sector to transform travel for the better.

Lessons on how to deal with times of transformation and the changing nature of consumer engagement

David Decker

President Content Sales

Warner Bros. Discovery

Monday 28th October 17:00 - 18:00

FTE Global Happy Hour

Exhibition Pass Premium Pass

Make the most of the vital networking opportunities provided at the FTE Global Happy Hour, where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks.

Tuesday 29th October 2024

07:45 - 17:30

Registration Open

Tuesday 29th October 08:00 - 09:00

US CBP Briefing & Workshop on Travel Innovation and Partnerships

Premium Pass

FTE Global 2024 will once more be complemented by a U.S. CBP workshop, at which experts from US CBP, TSA, and a stakeholder partner will lead an interactive dialogue on a range of key topics including the expansion of facial biometrics, mobile technology, and the “One Stop” initiative with TSA.

Speakers include:
Diane J. Sabatino
Diane J. Sabatino

Acting Executive Assistant Commissioner of Field Operations

U.S. Customs and Border Protection

Christina Peach

Deputy Assistant Administrator, Requirements & Capabilities Analysis

Transportation Security Administration (TSA)

More speakers to be announced soon.

09:00 - 17:30

Exhibition Open

Tuesday 29th October 09:00 - 09:30

Morning Keynote

Premium Pass

Transformation or Steady Evolution – A leadership question

Paul Puopolo

Executive Vice President of Innovation

Dallas-Fort Worth International Airport

The question of disruptive transformation or evolutionary improvement isn’t about technology but about leadership approaches. To keep up with the pace of technology and meet rising customer expectations it will require ambidextrous leaders who embrace not only today’s challenges but also the unpredictable future. The market is becoming more complex and will require leadership that drives a culture that is responsive to change, that is willing to embrace technology innovation, and build and retain teams with the right skillsets to deliver a different future. Organizations will need to invest in process, technology and culture integrated by skillful leaders to be successful in the future, so what does the future look like and how do we set ourselves up to succeed?

Tuesday 29th October 09:30 - 10:30

Next Generation Leadership Strategies for tomorrow’s airports

Premium Pass
Moderator:
Amit Rikhy

President and CEO

CAG Holdings (A Carlyle Backed Company)

Panellists:
Mukesh Patel
Mukesh Patel

CEO

San José Mineta International Airport

Guðmundur Daði Rúnarsson
Guðmundur Daði Rúnarsson

CCO and Airport Development Officer

Keflavik Airport

Wendy Chaves

Deputy Executive Director, Capability Management and Innovation, RCA

Transportation Security Administration (TSA)

Cynthia Guidry

Director

Long Beach Airport

Steven Thody
Steven Thody

CEO

JFK Millenium Partners

Topics to be covered:
  • How can we build more resilience into our systems and processes to avoid CrowdStrike style meltdowns?
  • What are the bold new business models airport leaders could explore in the future?
  • How can we develop airports using less space, and less employees, and what new business models will there be for airport operators?
  • How intelligent can airports get and are we anywhere near close to maximum efficiency?
  • How should passenger experiences evolve at airports, and can we really get to a “walking airport”?
  • How should employee experiences evolve for those based at the airport?
  • How can airports better serve, and collaborate, with other stakeholders at the airport?
  • What are the right technology approaches for airports and is it time to move away from legacy systems?
  • How might safety and security approaches evolve at airports into the future?
  • What does next-gen IFEC look like now when XR headsets are able to deliver far more than any traditional seatback IFE?
  • How paramount is the role of technology, and innovation, going forward and can it facilitate totally new approaches to the running of airports going forward?
  • Considering growth projections, and the challenges or recruiting staff how far should airport automation efforts go and when might we see the first dark airport?
  • How can airports take the next leap forward in commercial success?
  • How should airport design evolve, and move beyond us replacing existing facilities with new facilities that fundamentally do the same thing as before?
  • How do we get more processes off-airport?
10:30 - 11:30

Coffee Break on the exhibition floor

Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions and concepts on offer.

Tuesday 29th October 10:30 - 11:15

Tech & Innovation Briefing - Artificial Intelligence (AI), Machine Learning (ML) & Extended Reality (XR)

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Artificial Intelligence (AI), Machine Learning (ML) & Extended Reality (XR) can move directly to the 11:30-12:45 FTE AI Symposium and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

Tuesday 29th October 11:30 - 11:50

Special Presentation

Premium Pass

Upon opening in 2026, new Terminal 1 at JFK is expected to offer travellers “a world-class experience” that will revolutionise the standard of travel for both visitors and New York residents, but how exactly will that be achieved?

Marisa Von Wieding

VP Operations

The New Terminal One at JFK

Tuesday 29th October 11:50 - 12:45

Digital Identity & Biometrics Symposium - Building compelling business cases for a global industry roll-out

Premium Pass

Innovation and Tech Briefings

Moderator
Maurice-Jenkins
Maurice Jenkins

Chief Innovation Officer

Miami International Airport

Format:

Following a scene setting from the moderator the panel will share a range of dynamic approaches and learnings on how they are advancing digital identity to deliver next-level customer experiences and efficiencies for industry stakeholders, and ideas on how the industry can build compelling business cases for significant investment, which have been lacking, for leveraging the technology to achieve the vast potential that new digital identity approaches leveraging biometrics can deliver to the sector.

Panellists:
William Rumsey

Head of Product – Airport & Customer Ops

British Airways

Lisa Sullivan

Executive Vice President- Travel and Transport

IDEMIA

Kristin Olsen

Director of Product Management, Travel Experience Guest Digital Technology

Alaska Airlines

Chang Ellison
Chang Ellison

Identity Management Capability Manager, Enrollment, ID Proofing, and Vetting

Transportation Security Administration (TSA)

Vladimir Stojkovski
Vladimir Stojkovski

VP of Product Management

CLEAR

More exciting speakers to be announced soon.

Questions to consider:
  • What steps are being successfully taken towards quickly establishing a global standardisation of Biometric implementation for the near-term and long-term?
  • What does digital ID really enable within our industry to start thinking about doing, and how big should our ambitions be for it globally?
  • What is the latest on advancing domestic biometric boarding and will the Touchless Identity Solution for Trusted Travellers trialed between TSA, US CBP and Delta be the method that rolls out across the US?
  • How are the airlines balancing, and considering available programmes like the US government provided TVS solution against their own sovereign digital programmes?
  • What have been the big lessons learnt on business models, financials and implementations that somebody who is only just thinking about working with biometrics should know?
  • What is the latest on standards, and what do we want to see in terms of recommended practices and regulation?
  • What type of biometric – facial, palm, fingerprint – is going to win out, or will systems need to accommodate all options?
  • What is considered best practice now on addressing privacy concerns, and educating and motivating passengers on the merits of sharing their biometric data?
  • Are there regional considerations or constraints around privacy that prove particularly challenging to enabling a seamless global Digital ID-based travel journey for an airline or Alliance?
  • How does the industry move faster to scale biometrics globally, and facilitate biometrics at both ends to create a domestic arrivals experience on an arriving international flight?
  • How do we see the future of biometric integration into the wider travel eco-system as a truly seamless single journey – flight, cruise, rail, car rental, advanced air mobility, hotels etc?
  • Most biometric efforts so far have been driven by network carriers and hub airports, but can we expect regional airports and low-cost carriers to follow suit soon?  
  • What more can suppliers do to support industry progress, and interoperability desires?
Tuesday 29th October 12:45 - 13:30

Tech & Innovation Briefing - Digital Identity, Biometrics & Security

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Vision-BoxSITA

This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Digital Identity, Biometrics & Security can move directly from the 11:50-12:45 – Digital Identity & Biometrics Symposium and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

12:45 - 13:30

Lunch and networking on the exhibition floor

Premium pass holders will be able to claim their complimentary lunch from the catering points in the heart of the exhibition (just show the knife and fork icon on your badge). Expo pass holders can visit the same catering areas and select their preferred lunch for purchase. There are expanded menu options for purchase at the concession stands at the rear of the hall.

Tuesday 29th October 14:30 - 15:30

Transforming the ways airports and airlines operate and serve passengers

Premium Pass
Format:

After scene setting by the moderator a panel discussion will begin where each speaker will talk for 5 minutes on how they are evolving their approaches to operating and serving passengers.

Moderator
Richard Clarke

Chief Creative Officer

Greater Orlando Aviation Authority

Panellists:
Christina Peach

Deputy Assistant Administrator, Requirements & Capabilities Analysis

Transportation Security Administration (TSA)

Nicole Hodges Austin

Manager of Airport Innovation & Standards

Frontier Airlines

William Warbington

Director Alliance Innovation Strategy

SkyTeam

Coralie Klaus Boecker
Coralie Klaus Boecker

Head ZRH Innovation Hub

Zurich Airport

More exciting speakers to be announced soon

15:30 - 16:30

Networking Break on Exhibition Floor

Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions on offer.

Tuesday 29th October 15:30 - 16:15

Tech & Innovation Briefing – Accessibility

Autonomous wheelchairs & other exciting new technology & services to improve accessibility for all.

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Foundations Worldwideimage HOLDERS

This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Accessibility can move directly from the 14:30-15:30 – Accessibility Symposium and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

Tuesday 29th October 16:30 - 16:45

Special Presentation

Premium Pass

PDX Next is a $2 billion investment by Portland International Airport to reimagine facilities and approaches for the airport that will complete in 2025, so what is being done and how might it inspire other air transport stakeholders around the world?

Christopher Neal

Director of Operations for the Project

Port of Portland

Tuesday 29th October 16:45 - 17:30

FTE Exclusive – Unveiling of the new “FTE Airport Design & Development Think Tank”

Premium Pass

FTE Airport Design & Development Think Tank

What are the ways in which airport design, and planning approaches, will likely evolve to better accommodate digital, sustainability & human expectations for a new terminal at a major international airport in 2040?

Captain:
Yvonne Bilshausen

SVP | Global Head of Aviation Architecture + Engineering

AECOM

Team members
Bryant L.Francis

Director of Airports

Cleveland Airport System

Guðmundur Daði Rúnarsson
Guðmundur Daði Rúnarsson

CCO and Airport Development Officer

Keflavik Airport

Kaveh-Dabiran
Kaveh Dabiran

Managing Director, Corporate Real Estate Planning & Development

United Airlines

Mike Hardaker

Chief Asset & Development Officer

MAG

Mike Christensen

Chief Development Officer

Los Angeles World Airports

Tuesday 29th October 20:30 - 23:00

FTE Global Networking Party (featuring the FTE Global Awards Ceremony)

Premium Pass

This year’s FTE Global Networking Party will take place at the Hotel Maya – a full-scale Latin American-inspired resort with a distinctive Southern California combination of spectacular, oceanfront views amidst 14 acres of lush, tropical gardens dotted with 500 palm trees in a modern, open-air setting. The event will be this year’s premier industry networking event, providing a perfect opportunity to unwind and network with fellow attendees in a scenic environment.

For a chance to win roundtrip flights from Los Angeles to London Heathrow, kindly donated by Aer Lingus, show off your karaoke skills in our Rockstar Karaoke competition, with this special prize awarded for the best performance of the night!

It will also provide the perfect location for the industry-leading FTE Global Pioneer Awards ceremony sponsored by Assaia, which will recognise the world’s most pioneering airports and airlines with innovation projects prevalent across their entire organisations. Three airports and three airlines will be highly commended, while three more airports and airlines will receive FTE Global Pioneer Awards trophies. As part of the evening we will also recognise outstanding achievements among our FTE Americas Digital Transformation Power List nominees.

Wednesday 30th October 2024

07:45 - 16:00

Registration Open

Wednesday 30th October 08:00 - 09:00

Symposium on establishing and leveraging Private Networks at the airport

Premium Pass

FTE Global 2024 will be complemented by a dedicated workshop where experts in the field of private networks, and guest speakers, will share insights and learnings in an interactive environment.

Led by
Samuel Ingalls

Principal

Barich, Inc

Mike Youngs

VP of Information Technology

Dallas-Fort Worth International Airport

More exciting speakers to be announced soon

Guest speakers:
Maurice-Jenkins
Maurice Jenkins

Chief Innovation Officer

Miami International Airport

Norman Fekrat

Managing Partner

Imagine Wireless

09:00 - 16:30

FTE Global Exhibition Open

Wednesday 30th October 09:00 - 09:30

Morning Keynote

Premium Pass

Wednesday 30th October 09:30 - 10:30

How do we leverage technology, innovation and new approaches to create Smart Ramp operations around the world?

Premium Pass
Format:

Following brief scene setting presentations the session will move to a panel discussion that enables a range of stakeholders to share views relating to the merits, concerns, learnings and best approaches to establishing more intelligent operations to the ramp and below the wing operations.

Moderator:
Manuel van Lijf
Manuel van Lijf

Director Aviation Innovation

nlmtd

PRESENTATIONS BY:

IAG are making extensive efforts to drive automated operations across their network as fast as they can and the ramp is a particular area of focus. What have been the key learnings from this effort so far, and what does it want to see from industry stakeholders going forward to help accelerate progress?

William Rumsey

Head of Product – Airport & Customer Ops

British Airways

Sarah Bennett

Head of Heathrow Safety and Security

British Airways

What progress have Lufthansa made working with its German airport partners, and key suppliers, to accelerate their efforts to automate more of their activities on the ramp?

Stuart Holdstock
Stuart Holdstock

Head of projects and processes – Operations

Lufthansa

Additional Panelists:
Tenille Houston
Tenille Houston

VP Public Relations and Communications

Aurrigo

Rosina Kotey

Innovation Lead

Schiphol Group

Wednesday 30th October 10:30 - 11:15

Tech & Innovation Briefing – Self-Service & Automation

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Self-Service & Automation can move directly from the 09:30-10:30 – How do we leverage technology, innovation and new approaches to create Smart Ramp operations around the world / Leveraging digital displays at airports to the maximum through content, positioning & collaboration session and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

10:30 - 11:30

Networking Break on the exhibition floor

Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions and concepts on offer.

Wednesday 30th October 11:30 - 12:30

“No Hands on Bags” – is this the future of baggage handling?

Premium Pass

Sponsored by

Moderator
Darin Juby

Head of Transformation

Future Travel Experience

Format

Following a comprehensive scene setting presentation from the moderator the panel will share ideas and views around how feasible a future without workforce touching bags could be.

Panellists
Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Kristen
Kristen Berndt

Senior Manager, Customer Strategy & Innovation

United Airlines

Byron Smith

Chief Technology Officer

NetTracer

Yorick Buys

Head of Baggage

Brussels Airport Company

Bhaskar Chopra

Sr. Director - Digital Solutions

Siemens Logistics

More exciting speakers to be announced soon

Questions to consider:
  • How real is this problem? Can the industry thrive and grow using traditional methods?
  • What is your company’s vision for how bags are handled in the future?
  • Are you currently or planning to reduce the number of hands on bags with technology?
  • What have been the results? Lessons learned? Collaboration with industry as some tech is brand now or in PoC state?
  • Where would each of them like to see the industry in 5 years?
12:30 - 14:00

Lunch and networking on the exhibition floor with exclusive launches and unveilings

Premium pass holders will be able to claim their complimentary lunch from the catering points in the heart of the exhibition (just show the knife and fork icon on your badge). Expo pass holders can visit the same catering areas and select their preferred lunch for purchase. There are expanded menu options for purchase at the concession stands at the rear of the hall.

Wednesday 30th October 13:00 - 14:00

FTE Digital, Innovation & Startup Hub Interactive Workshop – open to Corporate Partners only

Members only

Corporate Partners of the FTE Digital, Innovation & Startup Hub are invited to participate in this members-only workshop, which will include interactive discussions on topics of mutual interest as well as an opportunity to network with fellow members, including a selection of the industry’s most forward-thinking airlines, airports and vendors.

Wednesday 30th October 13:30 - 14:30

Tech & Innovation Briefing - Robotics & Autonomous Vehicles

Exhibition Pass Premium Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Robotics & Autonomous Vehicles can move directly to the 14:30-15:30 Robotics & Autonomous Symposium and continue exploring this important industry topic.

For more information and to view the full Tech & Innovation Briefing schedule, click here >>

Wednesday 30th October 14:00 - 14:30

Post-Lunch Keynote Session for all

Premium Pass

Wednesday 30th October 14:30 - 15:30

The FTE Robotics & Autonomous Vehicles Symposium

Premium Pass

Captained by:
Cole Wolfson

supporting e Tank team members & Director, xBridge

Pittsburgh International Airport

FTE Exclusive

The “FTE Robotics Think Tank” Live – building on the workshop brainstorming at the 2nd FTE Aviation & Robotics Summit in Pittsburgh this May

Theme:

How will humans and robots co-exist within aviation in the future, and what are the best ways to introduce, and develop, a harmonious relationship between the two?

Team Members include:
Kristen
Kristen Berndt

Senior Manager, Customer Strategy & Innovation

United Airlines

Keith Walters

Group Transformation Lead

International Airlines Group (IAG)

Doug Kreuzkamp
Doug Kreuzkamp

Founder/CEO

Springshot

Zahra Merchant

Chapter Lead Robotics

Royal Schiphol Group

Tomoyuki Kikuchi

Manager, Ground Handling Planning, Airport Support, Operations Support Center

ANA

Wednesday 30th October 15:30 - 16:30

FTE Global Closing Party (featuring the FTE Americas Innovate Awards Ceremony)

Exhibition Pass Premium Pass

Make the most of the vital networking opportunities provided at the FTE Global Closing Party, which provides a final opportunity to spend some quality time on the show floor with a fun social twist thanks to our exhibitors who will be hosting drinks receptions, prize draw giveaways and unveilings. The FTE Global Closing Party will also provide the perfect location to reveal the winners of the FTE Americas Innovate Awards. During the previous two days audience members will have heard from industry stakeholders, each pitching on stage in an effort to impress our judges and their fellow aviation colleagues. Join us as we see the region’s largest and most respected innovation competition come to a close. The all-important audience votes will be tallied, and we will announce and celebrate the FTE Americas Innovate Awards winners.


Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“My experience at FTE Global 2022 has been fabulous. It has been an excellent networking experience. We have connected with all levels of airports. People are very open to new and innovative ideas, so we are thrilled to be here. The number and quality of visitors to our booth has exceeded my expectations. I have sat in on many of the conference sessions – I thought the range of topics and content discussed was very well thought out, and the quality of the speakers was excellent.”

Pati Flannery, Strategic Partnerships, North America, Ariadne Maps

“It has been wonderful here at FTE Global 2022. We are a start-up with a very new technology and have found the response overwhelming, because the quality of attendees is exactly what we are looking for. We have made great contacts. This is probably the most unique way of us meeting a lot of people in a short period of time. The ability to meet people at a high level here, who are able to make purchasing decisions, is unrivalled. It is a great way of spending some of our marketing budget and getting a great return. We will definitely be back next year.”

Finbarr Ring, Sales Director, Airware Solutions

“It has been excellent. It is my first time attending FTE Global. We are really pleased with the conference sessions, the networking, and the exhibition floor. It was very good because I had airlines, vendors and consultancy groups visiting the booth, so I am very pleased. I made a lot of good contacts. The conference sessions I attended were very interesting. I definitely will come back to FTE Global – it has been very good for us.”

Diego Ferrer, Senior Advisor, Falco Systems

“FTE Global 2022 has been a very good experience. The quality of the attendees and conversations taking place are at a different level altogether. There is no sense of competition – the common theme in all of the conversations is how to collaborate, collectively share experiences, and transform the passenger experience. I see a lot of people being open and helping each other. This is a great networking opportunity in terms of making new connections and having meaningful conversations.”

Amit Sukhija, Founder & CEO, ZestIOT Technologies Pvt. Ltd

“The experience at FTE Global has been great. We have had quite a bit of traffic through our booth, which is good. The conference sessions have been quite lively, with lots of discussions. We like those discussions – weare not just listening, we are participating, which has been great. There has been more time for networking this year, which has been good. The number of visitors to our booth this year is a little bit higher than it was in past years. We have been attending FTE Global since the beginning, so we will be back again.”

Mark Stokes, Business Unit Manager, Brock Solutions

“I am a first-time attendee at FTE Global. Having the opportunity to walk the floor, meet all of the other exhibitors, and discuss how we can collaborate in the future has been really something that I enjoyed thoroughly. There has been a steady stream of visitors to our booth. The set-up is really good, being able to have everybody go through the exhibition in order to get to the conference rooms means there has been a very good flow and consistency to the exhibition. The overall networking opportunities are plentiful. There are lots of coffee breaks and opportunities for us to engage with other attendees. I have had phenomenal conversations after some of the breakout sessions. I will definitely attend FTE events in the future.”

Ron Glickman, VP North America, Snowfall

“This is my first time attending FTE Global. There are all sorts of technologies – we have the airlines, we have companies that are providing solutions for the airports, so this really is a great opportunity for us to learn about what is going on in the industry. We have had excellent discussions with people coming to our booth. We have had way more visitors than we were expecting. The networking at FTE Global has been excellent. I think this event is fantastic for the industry as a whole. I clearly see the value in attending – you learn in two days what would take you six months otherwise, because there is so much knowledge in this room right now.”

Vishram Dalvi, Principal, Tech Business Development, Just Walk Out Technology By Amazon

“This is my second year at FTE Global and the experience has been spectacular. The decision-makers have visited the booth to have conversations and it has just been a really good show. We have been busy for the entire two days. I think the important thing here is that the decision-makers attending the event are very high quality. One of the important things about the event is the networking opportunities – we have had good sessions during the evenings and also the coffee breaks, so the booth traffic has been fantastic. I have had the chance to attend a couple of the conference sessions – they are very well-positioned for what we are doing today, but even more importantly they are exploring what the future is bringing. We will definitely be back next year – the quality of attendees and prospects that we have is fantastic.”

Jim Nation, Senior Account Manager, NEC

“It has been an incredible experience here at FTE Global. Last year was my first time attending and it keeps getting better every year. The amount of contacts we have made, the networking opportunities, and the chance to interact with the industry is a valuable experience – the right people are all here at FTE Global. The conference content is incredible, as it was last year. The social events at FTE Global are wonderful. The quality of visitors to our booth has absolutely met my expectations. 1,000%, we will absolutely be looking to return in 2023 – hopefully bigger and better.”

Jessie Hillenbrand, Senior Director, Federal Marketing, IDEMIA

“I always enjoy coming to FTE Global. The number of visitors to our booth has been good. All of the key airlines, including American, Delta, Frontier and United plus others, have all come by, which is good. You do meet a lot of C-level executives at FTE Global and those are the people who need to get the products agreed within the organisation. One of the good things about this show is there is always a lot of interest from attendees on the technology – they actually all want to understand how it all works and how it all fits together, so it is a good event to show off technology.”

Mike Sanderson, Director, ICM Airport Technics, Amadeus IT Group

“My overall experience here at FTE Global has been fantastic. I think this is really the premier event for the year. It has been the most exciting, the most well-attended, and it has been all levels of management. I have sat in on several of the conference sessions, which have been wonderful, especially the panel discussions. I would love to come back to this event in the future – next year and every year.”

Cathy Rich, Head of Airport Operations, Americas, Collins Aerospace

“Overall, the experience being here at the show was very good. We are very satisfied with the results. The number and quality of people visiting our stand was good – they were the right people in terms of their responsibility roles and their airports. The networking opportunities and social events, especially during the coffee and lunch breaks, gave a lot of opportunity to get in touch with other exhibitors, visitors and participants in the conference. It has been the first time for us attending FTE Global and we are looking forward to attending again next year.”

Christian Tischler, CFO, Sittig Technologies

“ We have been at FTE for at least the past three or four years. I like events like this because you can catch up with people and chat to airports and airlines. For instance, I managed to talk to some interesting entities such as Frankfurt Airport, Delta Air Lines and Atlanta Airport, so this was very important to me.”

Peter van der Lende, Business Development, The Americas & Europe, ICM

“ We have had a fantastic show this year. It has been tremendous, especially in getting new customers interested in our solutions.”

Robert Sikam, Portfolio Director, bagchain

“ The show has been great for us. We met with a lot of existing customers, but also a lot of new customers. We have made some really exciting contacts and we are really happy with how the show is going. I think FTE is one of the few shows that really brings a lot of airports from the US but also globally in one place.”

Marc Rauch, Managing Director, Xovis USA

“ The participants who are here at the show are here to learn and that is what makes the show special. There is a lot of engagement. The meeting booking system was great and it worked really well for us and everybody showed up to the meetings.”

Kasper Hounsgaard, Managing Partner, Copenhagen Optimization

“ There have been so many people visiting our booth. It has been fantastic in the exhibition. This is one of the best shows, if not the best, that we attend. We are meeting all the right people from airports and airlines. It’s an awesome place to connect.”

Daniel Vandevenne, Account Manager, Brock Solutions

“ This is the show for the aviation market. Most of the key solution providers are here. The networking opportunities are fantastic – we’ve definitely been meeting the right people here.”

E. DJ Lee, PhD, Director Global RFID Channel, Avery Dennison

“ We have had many people visiting our stand. There has been big interest in our (aircraft) seats and what we can do for the passenger experience. We have certainly met the right people at our stand. It is our first time here, and the show has exceeded our expectations.”

Andrea Giordano, R&D Manager, Optimares

“ From an expo side of things, we’ve made some great connections, including new connections. It’s been a really good opportunity for us to see how things in the industry are going, how it is developing.”

Greg Jones, Managing Director, Worldwide Hospitality & Travel, Microsoft

“ The networking has been very good. There is a good quality of people here. It is my first time attending FTE Global and 80% of visitors to our stand have been interesting to us.”

Manuel Aragones, CEO, Travel Compositor

“ FTE Global has been great. We’ve had lots of people coming by the stand. We’re really interested in meeting airports, and the event has been very good for that. The show has met our expectations and we would come again.”

Michael Moore, Director, Client Services, Aislelabs

“ The show is amazing. We’ve been very busy, with lots of interest in our RFID solution. We’ve been meeting the people we were hoping to meet. There are very big opportunities here at the show and it’s nice to network with potential customers within the industry.”

Borry Vrieling, Founder and Managing Director, eezeetags

“ It has been busy – once again a great show. The event grows every year. FTE Global is a staple for us.”

Brad Iverson, Vice President – Sales, Embross

“ I’m getting to meet people I don’t normally meet at other trade shows. The quality of meetings we’ve had has been fantastic. The conference sessions I’ve been in have also been excellent.”

Thomas B. Duffy, Managing Director, Gate Solutions, ADB Safegate

“ We have certainly met the right people here. The quality of contacts we have met has been brilliant…it has been perfect for us really. ”

Robin Springer, Product Manager, Global Product Management, Information Management Services, Collins Aerospace

“ It’s the first time I’ve participated and the event has been excellent. There has been non-stop customer interaction and we have identified some very good leads. The event is even more interactive than I expected, and the networking and social aspects have been great.”

Paul Nihill, Senior Account Manager Advanced Recognition Systems, NEC

“ We have got 8 to 10 solid leads. The people stopping by our stand are the right kind of people. I’ve been doing trade shows for 25 years and I can see that there’s a good mix of vendors here. The leads are for good potential customers. ”

Keith Holt, Principal Solution Engineer, Salesforce

“ It has been a great event. There has been good traffic in the exhibition, and we have made several good contacts. The networking opportunities are excellent.”

Jeana Schneck, Key Account Manager Commercial Displays HE B2B Division, LG Electronics USA

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

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Vital Event Information

Future Travel Experience Global 2025 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

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Event
Future Travel Experience Global 2025
Date
- September 2025
Location
Long Beach Convention Center, California, United States

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