Exclusive Behind-the-Scenes Tour of DFW Airport – Fully Booked!
Don't miss this unique opportunity to experience the inner workings of one of the world's busiest airports.
Sessions will focus on how future airports should adapt, look, collaborate and operate going forward and will cover digital transformation & automation, commercial strategies, identity, biometrics and security, planning and design, energy & sustainability, reimagined customer experiences, workforce, baggage, ramp evolutions, operations and new areas such as Advanced Air Mobility (AAM). Leading organisations already confirmed to speak in this track include DFW International Airport, American Airlines, Lufthansa, Airbus, Air Canada, Southwest Airlines, Vancouver Airport Authority, US CBP and Kelowna International Airport and many more.
Browse the full conference track below – or utilise the filter, to quickly, and efficiently locate sessions meeting your specific interest area(s).
*Programme details are subject to change as required by the Organiser. We will endeavour to publish any alterations and updates as quickly as possible on this page
Don't miss this unique opportunity to experience the inner workings of one of the world's busiest airports.
Tour Highlights include:
This is a rare opportunity to gain behind-the-scenes access to DFW Airport’s operational, emergency response, and future development activities.
Fully Booked!
Southwest Airlines will host Where Innovation Takes Flight: A Southwest Experience, an exclusive event for Corporate Partners of the FTE Digital, Innovation & Startup Hub. Taking place at Southwest Airlines’ LEAD Event Center, attendees will get a behind-the-scenes look at how innovation and technology power one of the world’s most admired airlines. From tours of the Network Operations Center (NOC) and Flight Training Simulators to hearing directly from senior Southwest executives on topics including AI, Ops Strategy, Tech Innovation and Modernisation, this promises to provide an unparalleled opportunity to learn how people, technology, and culture come together to drive operational excellence at scale.
This meeting is open exclusively to Corporate Partners of the FTE Digital, Innovation & Startup Hub.
Hosted by:

The FTE Baggage Innovation Working Group (BIWG) brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement. It is the platform for developing new techniques, technologies, and business models to deliver tangible change in the baggage sector. There are over 130 BIWG members, all playing an active role in the industry’s leading learning and networking platform for those serious about baggage transformation.
This meeting is open exclusively to members of the FTE Baggage Innovation Working Group.
Hosted by:

FTE Global will kick off with an exciting Networking Welcome Party, jointly hosted with IFSA EXPO. The evening will be held at the Glass Cactus, DFW’s only lakeside venue of its kind, featuring contemporary design, natural light, and a spacious double-deck outdoor terrace. With its upscale interior and vibrant atmosphere, it provides the perfect setting for attendees to unwind, network, and connect with fellow industry leaders.
The evening will host the FTE Hall of Fame Ceremony, celebrating 20 years of FTE and recognising individuals whose outstanding contributions to innovation, collaboration, and the future of air transport have shaped the industry. The reception will also provide the perfect location for the industry-leading FTE Global Pioneer Awards ceremony sponsored by Assaia, which will recognise the world’s most pioneering airports and airlines with innovation projects prevalent across their entire organisations. Three airports and three airlines will receive FTE Global Pioneer Awards trophies.


Welcome Address:
Managing Director
Airport CEO Fireside Chat:

Outside of the industry keynote:

Airline CEO Fireside Chat:

Join us as we officially open the exhibition hall and unveil the latest innovations, live demonstrations, technology showcases, and products from across the aviation industry.
Take the opportunity to enjoy a light breakfast or a hot drink while exploring the show floor, connecting with exhibitors, and networking with fellow attendees before a full day of inspiring conference sessions and business meetings.
The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.





Moderator:
Managing Director
Keynote:
Executive Vice President & Chief Information Officer
The airport security checkpoint is undergoing its most significant transformation in a generation. With TSA’s new Horizon 25 strategy, an evolved Screening Partnership Program, next-generation screening technology, and a new model for how checkpoints are funded, staffed, and communicated, the rules have changed — and airports that move first will define the passenger experience for America’s 250th anniversary, LA 2028, and beyond. This session brings together the leaders shaping that transformation: the screening technology innovators, the digital communication pioneers, the airline operators living it daily, and the industry leaders driving the new partnership model forward.
Join us for the session that connects the technology, the paradigm shift, and the passenger — and leave knowing exactly how the new checkpoint era affects your airport, and what to do about it right now.
Moderator:
Managing Director
Panellists:
Managing Director - Passenger Facilitation
CEO
CEO
More speakers to be announced soon
At the epicentre of this show is the industry’s most exciting competition to seek out the very best new ideas to change our industry for the better. Competitors will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.
The format will be 5-minute pitch sessions by 5 shortlisted entries with quick-fire questions and comments from the judges on their transformative concept.
Judging Panel:
Managing Director & Chief Operating Officer
Principal
Hosted by:
Head of Emerging Trends
Finalists:
Head of US Research and Innovation Partnerships
Airports Transformation & Innovation Manager
Deputy Director of Aviation and General Manager, LaGuardia Airport
Sr. Product Manager
Director – Emerging Technologies
Assistant Manager
Reimaging the future of the airport apron within 10 years with automation powering aircraft turnaround processes
The aircraft turnaround remains an intensively manual process with a myriad of low paid, often inexperienced employees using a plethora of GSE equipment under intensive time pressures. Would automation offer a simpler, safer and more reliable way to run ramp operations? This session explores the recommendations of the Smart Ramp industry working group whose recent White Paper has urged aviation stakeholders to unleash the benefits offered by a more automated apron.
Format:
Following a brief scene-setting presentation, the session will move to a panel discussion that enables a range of stakeholders to share views relating to the merits, concerns, learnings and best approaches to establishing more intelligent operations to the ramp and below the wing operations.
Moderator:
Managing Director
Scene-setting presentation:
Director Aviation Innovation
Panellists:
Airport Operations Senior Engineer
SVP of Operations and Hospitality
VP-Global Sales
Chief Operating Officer
Questions to consider:
Following its highly successful debut at APEX FTE EMEA in Dublin, the initiative returns to Dallas and is bigger than ever. This airline-focused session offers attendees the chance to book guaranteed 5-minute introductory meetings with multiple airline buyers who will be hosting meeting tables.
The emphasis is on fostering airline-supplier collaborations on new technologies and sowing the seeds for long-term profit boosting business partnerships.
Participation is included at no additional cost as part of your FTE Global registration, although places are limited and meetings will be allocated on a first-come, first-served basis.
The revolution of the baggage process has begun – how do we ensure it continues and scales?
Format:
Following an update from the moderator on the latest progress from the FTE Baggage Innovation Working Group and a scene-setting presentation by IATA, the panel will share ideas and views around the following key topics:
Scene-setting introduction:
Head of Transformation
Presentation:
Senior Manager Global Baggage
Panellists:
Director - Terminal, Baggage and Groundside Services
Senior Vice President, Technical Operations
Head of Ground Operations, Innovation & Efficiency
Airport Operations Expert
Principal, Business Development
Moderator:
President / Travel Industry Analyst and Advisor
Keynote speaker:
Chief Commercial Officer
Make the most of the vital networking opportunities provided during this networking reception where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks.
The reception will also provide the perfect location for our Moonshot Competition co-host, Kevin Kleist, Head of Emerging Trends, Southwest Airlines & Head of Innovation & Startup Engagement, Future Travel Experience, to reveal the winner of the FTE Global Moonshot Competition.
U.S. Customs and Border Protection’s efforts to further secure and enhance air travel through technology innovation
CBP has expanded public/private partnerships with the airlines, airports, and cruise lines to provide travellers a secure, seamless, and touchless inspections process that further enhances the passenger experience. With an expected increase in travel to the United States for the major sporting events, as seen with the World Cup this past summer, and the upcoming LA Olympics in 2028, CBP is innovating the inspections process to add an extra layer of security while streamlining entry into the U.S. through a number of initiatives. In this session, CBP officials will provide an update on CBP’s ongoing efforts to leverage advanced technology like facial biometrics and mobile applications in the arrivals process while highlighting the local stakeholder partnerships at Dallas Fort Worth International Airport (DFW) and the successful planning for the World Cup.
Moderator:
Principal
Scene-setting presentation:
Director of Field Operations (DFO), Houston Field Office, Office of Field Operations (OFO)
Speakers:
Area Port Director / Dallas
Vice President, Corporate Security & Chief Security Officer
Executive Vice President of Operations
Moderated by:
Group CEO
Fireside Chat:

Ground handlers are the rainmakers when it comes to sending aircraft away on-time and ensuring passengers experience a smooth and satisfying journey. So, why are they minority players in airport and airline plans to roll out new technologies and initiatives designed to improve the customer experience? How can we bring handlers to the table transform the performance enhancing power of innovations at the airport? This session invites leading handlers in the Americas to give their perspective.
Moderator:
Managing Director
Panellists:
Chief Operating Officer
Chief Operating Officer
President
Founder & CEO
Senior Vice President, People & Technology
Questions to consider:
Sponsored by

This session brings real world data and experiences from the deployment of TractEasy’s autonomous vehicle tech with Envoy Air’s operation at DFW. How will the success of the pilot be judged? What are the lessons from automating GSE around the apron that can be shared? And how do we move to more widespread deployment?
CEO
Managing Director DFW Operations
Guided tour within the exhibition hall
The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.





Alternative Session Choice
Cybersecurity has never been more critical. As the aviation industry embraces digital transformation, increasingly sophisticated threats, expanding attack surfaces, and the rapid adoption of AI and autonomous technologies are creating new security challenges across the ecosystem. In this interactive workshop, Theresa Blackwell-Frank, President & Chief Information Security Officer at Virtuo Group Corporation, will draw on her extensive experience across the airport industry and other sectors – including with the likes of Pittsburgh International Airport, City of Houston and Houston First Corporation – to explore today’s evolving cyber threat landscape. Attendees will gain practical insights into strengthening cyber resilience while enabling innovation, with a focus on balancing the adoption of smart technologies and digital infrastructure with the need to safeguard sensitive passenger, operational, and business-critical data from emerging threats.
Led by
President & Chief Information Security Officer
What lessons can we learn from major new airport facility developments with bold collaboration and operating strategies set to be delivered in the future? Plus, how can the latest technological advancements power future airport operations?
Part 1 Moderator:
Managing Director, Operations Communications
Part 1:
Senior Vice President of DFW Operations
EVP, Chief Development and Infrastructure Officer
Part 2 Moderator:
Head of Content
Part 2:
President – Americas
CEO
More speakers to be announced soon
The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.



Following its highly successful debut at APEX FTE EMEA in Dublin, the initiative returns to Dallas and is bigger than ever. This airport-focused session offers attendees the chance to book guaranteed 5-minute introductory meetings with multiple airline buyers who will be hosting meeting tables.
The emphasis is on fostering airline-supplier collaborations on new technologies and sowing the seeds for long-term profit boosting business partnerships.
Participation is included at no additional cost as part of your FTE Global registration, although places are limited and meetings will be allocated on a first-come, first-served basis.
Moderator:
Chief Operating Officer
Keynote Fireside Chat

This panel will explore how the airport tech stack is evolving, how new technologies and tools can be integrated, whether the industry needs to transition away from legacy infrastructure altogether, and how the biggest challenges can be overcome to unlock greater operational efficiency.
Moderator:
Head of Transformation
Panellists:
Director of Airport Experience
Director, Operations & Innovation
Questions to consider:
More speakers to be announced soon
Keynote speakers:


After two days of learning, networking, and inspiration, we invite you to unwind with an informal drink. Rock & Brews is just 12 minutes from the Gaylord Convention Center and 6 minutes from DFW Airport—perfect for a quick drink, a casual bite, or a last stop before you head out.
Agenda coming soon.
Leverage data, digital platforms, and innovation to evolve, create new business models, and reinvent operations & passenger experiences. Topics include digital transformation, AI, Robotics, and digital twins.
Focus on how future airports should adapt, look, collaborate, and operate. Cover digital transformation, identity, biometrics, security, planning, design, energy & sustainability, baggage, and ramp.
Shaping the end-to-end passenger experience from booking, airport terminal processes, inflight, and seamless immigration, and understanding how technology will facilitate this journey.
Join airlines, airports, vendors, startups and industry leaders in Dallas for three days of networking, learning and business opportunities.
Created with the support of the FTE Advisory Board
Future Travel Experience Global 2026 will bring together airlines, airports, government agencies, vendors, startups, terminal designers, architects, ground handlers, destination partners, and other key travel industry stakeholders to collaborate and be inspired to transform passenger experience, business performance, and sustainability strategies.
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