8–10 September 2026
Dallas, Texas
Headline Partners

Future Airports Conference Agenda

Theme: Transforming Travel Together

Sessions will focus on how future airports should adapt, look, collaborate and operate going forward and will cover digital transformation & automation, commercial strategies, identity, biometrics and security, planning and design, energy & sustainability, reimagined customer experiences, workforce, baggage, ramp evolutions, operations and new areas such as Advanced Air Mobility (AAM). Leading organisations already confirmed to speak in this track include DFW International Airport, American Airlines, Lufthansa, Airbus, Air Canada, Southwest Airlines, Vancouver Airport Authority, US CBP and Kelowna International Airport and many more.

Browse the full conference track below – or utilise the filter, to quickly, and efficiently locate sessions meeting your specific interest area(s).

Future Airports Conference Agenda

*Programme details are subject to change as required by the Organiser. We will endeavour to publish any alterations and updates as quickly as possible on this page

Tuesday 8 September 2026

Wednesday 9 September 2026

08:30 - 18:00

Registration open

09:00 - 10:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Opening Keynote Session

Welcome Address:

Max Gosney
Max Gosney

Managing Director

Future Travel Experience

INDUSTRY KEYNOTE

Outside of the industry keynote

10:15 - 11:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Tech & Innovation Briefing on the exhibition floor – Artificial Intelligence

Tech & Innovation Briefing on the exhibition floor – Artificial Intelligence

The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.

10:30 - 11:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Exhibition Hall Opening & Networking Break on the show floor

Exhibition Hall Opening & Networking Break on the show floor

Join us as we officially open the exhibition hall and unveil the latest innovations, live demonstrations, technology showcases, and products from across the aviation industry.

Take the opportunity to enjoy a light breakfast or a hot drink while exploring the show floor, connecting with exhibitors, and networking with fellow attendees before a full day of inspiring conference sessions and business meetings.

11:30 - 12:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Keynote Address

What is the playbook for airlines to balance outstanding customer service, ultra operational efficiency, and best-in-class profitability in a challenging global climate?

Moderated by:

Dr. Joe Leader
Dr. Joe Leader

Group CEO

APEX/FTE/IFSA

Speaker information to be announced soon

12:00 - 13:00
Future Airports Conference

The Checkpoint Has Changed: How TSA Gold+ and Next-Generation Technology Are Redefining Airport Security Right Now

The Checkpoint Has Changed: How TSA Gold+ and Next-Generation Technology Are Redefining Airport Security Right Now

Track

On the Ground — Security, Technology & Operations Format: 60-minute moderated panel Moderator: To Be Announced

The airport security checkpoint is undergoing its most significant transformation in a generation. With the launch of TSA Gold+ in May 2026, next-generation screening technology, and a new model for how checkpoints are funded, staffed, and communicated, the rules have changed — and airports that move first will define the passenger experience for America’s 250th anniversary, LA 2028, and beyond. This session brings together the leaders shaping that transformation: the screening technology innovators, the digital communication pioneers, the airline operators living it daily, and the federal perspective driving it forward.

  • TSA Gold+ — A New Framework Arrives
    • What the new voluntary, performance-based program means for your airport — private capital, accountability, and checkpoint operations insulated from funding disruptions.
  • Next-Generation Screening Technology
    • CT scanning, AI-assisted decisioning, and networked lanes are ready today — and new funding models can shrink deployment from decades to years.
  • The Communication Layer: Throughput’s Missing Piece
    • A confused passenger breaks throughput no scanner can fix. See how checkpoint digital communication — including the America 250 deployment live across 13 U.S. airports — creates faster, calmer experiences.
  • The Operator’s View: Airlines and Airports Downstream
    • How airlines and airports experience checkpoint transformation on the ground — what changes for passengers, staff, and daily operations.

Join us for the session that connects the technology, the paradigm shift, and the passenger — and leave knowing exactly how the new checkpoint era affects your airport, and what to do about it right now.

Speakers:

Tom Ripp
Tom Ripp

CEO

Analogic
Yahav Ran
Yahav Ran

CEO

Synect
Jason Hausner
Jason Hausner

Director - Passenger Facilitation Corporate Security

Delta Air Lines

Full speaker line-up to be announced soon

13:00 - 14:30

Lunch and networking on the exhibition floor with exclusive launches and unveilings

13:30 - 14:15
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

The FTE Global Moonshot Competition

The FTE Global Moonshot Competition

At the epicentre of this show is the industry’s most exciting competition to seek out the very best new ideas to change our industry for the better. Competitors will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.

The format will be 5-minute pitch sessions by 5 shortlisted entries with quick-fire questions and comments from the judges on their transformative concept.

Judging Panel:

Thomas Hoff Andersson
Thomas Hoff Andersson

Managing Director & Chief Operating Officer

Munich Airport
John Thomas
John Thomas

CEO

Connect Airlines

Hosted by:

Kevin Kleist
Kevin Kleist

Head of Emerging Trends

Southwest Airlines
14:30 - 15:30
Future Airports Conference

Towards the smart apron: Automating the turnaround process

Reimaging the future of the airport apron within 10 years with automation powering aircraft turnaround processes

The aircraft turnaround remains an intensively manual process with a myriad of low paid, often inexperienced employees using a plethora of GSE equipment under intensive time pressures. Would automation offer a simpler, safer and more reliable way to run ramp operations? This session explores the recommendations of the Smart Ramp industry working group whose recent White Paper has urged aviation stakeholders to unleash the benefits offered by a more automated apron.

Format:

Following a brief scene-setting presentation, the session will move to a panel discussion that enables a range of stakeholders to share views relating to the merits, concerns, learnings and best approaches to establishing more intelligent operations to the ramp and below the wing operations.

Moderator:

Max Gosney
Max Gosney

Managing Director

Future Travel Experience

Scene-setting presentation:

Recommendations from the FTE Smart Ramp Con-Ops strategy and the latest findings from Smart Ramp member POCs

Manuel van Lijf
Manuel van Lijf

Director Aviation Innovation

nlmtd

Panellists:

Diego Alonso Tabares
Diego Alonso Tabares

Airport Operations Senior Engineer

Airbus
Tom Stevens
Tom Stevens

VP Customer Experience and Service Operations

Air Canada
Steve Goldberg
Steve Goldberg

SVP of Operations and Hospitality

Southwest Airlines
Justin Kester
Justin Kester

VP-Global Sales

Synaptic Aviation
Gino Matteoni
Gino Matteoni

Chief Operating Officer

dnata USA

Questions to consider:

  • How do we achieve a seamless inbound and outbound flow?
  • How do we reduce particulate matter?
  • How do we realise autonomous bridge docking?
  • How much can we rely on autonomous vehicles and robotics and how quickly can they play a significant role?
  • What will the impact of Smart Ramp efforts be on infrastructure like common use, and do we need a holistic common use solution on the apron?
  • Who will do what in the future and is there a role for handlers?
  • Will we need to integrate eVTOL operations on the traditional airport apron too?
  • How is new Smart Ramp tech actually working in operations and is it improving OTP?
  • How are staff reacting and embracing the changing environment?
  • How do we see ramp efforts evolve across all sizes of airports and not just the hubs?
15:30 - 16:30

Networking on the exhibition floor

15:30 - 16:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Speed Networking Forum – Discover the Airlines

Speed Networking Forum – Discover the Airlines

Following its highly successful debut at APEX FTE EMEA in Dublin, the initiative returns to Dallas and is bigger than ever. This airline-focused session offers attendees the chance to book guaranteed 5-minute introductory meetings with multiple airline buyers who will be hosting meeting tables.

The emphasis is on fostering airline-supplier collaborations on new technologies and sowing the seeds for long-term profit boosting business partnerships.

Participation is included at no additional cost as part of your FTE Global registration, although places are limited and meetings will be allocated on a first-come, first-served basis.

Learn more about Speed Networking, here >>

16:30 - 17:30
Future Airports Conference

Scaling the baggage handling revolution

The revolution of the baggage process has begun – how do we ensure it continues and scales?

Format:

Following an update from the moderator on the latest progress from the FTE Baggage Innovation Working Group on its POCs and focus areas, and a scene-setting presentation on how we can overcome current challenges and open new opportunities across the baggage realm, the panel will share ideas and views around the following key topics:

  • New business models, funding and collaboration – how do we bring new innovation to
    life together?
  • Applications and business cases for robotics and AI
  • Sustainability in baggage
  • Automation – loading/unloading, scanning, imaging
  • Tracking – bags and vehicles
  • Autonomous operations – airside, bag room and groundside
  • Offsite baggage processing for additional capacity

Scene-setting presentation:

The latest baggage trends and insights from the BIWG

Darin Juby
Darin Juby

Head of Transformation

Future Travel Experience

Panellists:

Scott Goodwin, C.M.
Scott Goodwin, C.M.

Assistant Vice President (AVP), Airport Operations

Greater Orlando Aviation Authority
Allen Yuarata
Allen Yuarata

Director - Terminal, Baggage and Groundside Services

Vancouver Airport Authority
Matthew Robb
Matthew Robb

Senior Vice President, Technical Operations

Denver International Airport

More speakers to be announced soon

17:30 - 18:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

100 years on: What’s next for American Airlines as the carrier marks its centenary?

Moderator:

Moderator details will be published here shortly

This session will explore how a leading aviation operator will dare to do things differently in the future while retaining the DNA code at the heart of its successful 100-year history.

PRESENTATION BY:

Nat Pieper
Nat Pieper

Chief Commercial Officer

American Airlines
18:00 - 19:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

FTE Global Networking Drinks (featuring the FTE Global Moonshot Competition Ceremony)

FTE Global Networking Drinks (featuring the FTE Global Moonshot Competition Ceremony)

Make the most of the vital networking opportunities provided during this networking reception where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks.

The reception will also provide the perfect location for our Moonshot Competition co-host, Kevin Kleist, Head of Emerging Trends, Southwest Airlines & Head of Innovation & Startup Engagement, Future Travel Experience, to reveal the winner of the FTE Global Moonshot Competition.

Thursday 10 September 2026

08:00 - 16:00

Registration open

08:00 - 09:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

U.S. CBP Symposium: Securing travel by air and sea

U.S. CBP Symposium: Securing travel by air and sea

U.S. CBP has expanded public/private partnerships with the airlines, airports, and cruise lines to provide travellers a secure, seamless, and touchless inspections process and enhance the passenger experience. With an increase in travel to the United States for the World Cup in 2026 and the LA Olympics in 2028, CBP is innovating the inspections process to add an extra layer of security while streamlining entry into the U.S. through a number of initiatives. In this session, CBP executives will provide an update on CBP’s ongoing efforts to leverage advanced technology like facial biometrics and mobile applications to further secure and enhance travel in the air and sea environments.

Moderator:

Samuel Ingalls
Samuel Ingalls

Principal

Barich, Inc

Scene-setting presentation:

Speaker details will be published here shortly.

Speakers:

Jayson Ahern
Jayson Ahern

Area Port Director / Dallas

US CBP
Gary Tomasulo
Gary Tomasulo

Vice President, Corporate Security & Chief Security Officer

American Airlines
Jerome Woodward
Jerome Woodward

Executive Vice President of Operations

DFW International Airport
Andy Haskins
Andy Haskins

Director

TSA Modernization Office
09:00 - 16:00

Exhibition open

09:00 - 09:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Morning Keynote: CEO Fireside Chat

Moderated by:

Dr. Joe Leader
Dr. Joe Leader

Group CEO

APEX/FTE/IFSA

Keynote speaker

Details of a leading airline CEO at a major carrier will be published here shortly

09:30 - 10:30
Future Airports Conference

Enter the ground handler: Why are we overlooking the best kept secret for supercharging passenger journeys?

Ground handlers are the rainmakers when it comes to sending aircraft away on-time and ensuring passengers experience a smooth and satisfying journey. So, why are they minority players in airport and airline plans to roll out new technologies and initiatives designed to improve the customer experience? How can we bring handlers to the table transform the performance enhancing power of innovations at the airport? This session invites leading handlers in the Americas to give their perspective.

Moderator:

Max Gosney
Max Gosney

Managing Director

Future Travel Experience

Panellists:

Gino Matteoni
Gino Matteoni

Chief Operating Officer

dnata USA
Serge Elkhoueiry
Serge Elkhoueiry

Chief Operating Officer

Alliance Ground International
Desiree Perez
Desiree Perez

President

EvolveWell
10:30 - 11:15
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Tech & Innovation Briefing on the exhibition floor – Self-Service, Automation & Baggage

Guided tour within the exhibition hall

Tech & Innovation Briefing on the exhibition floor – Self-Service, Automation & Baggage

The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.

10:30 - 11:30

Networking break on exhibition floor

11:30 - 12:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Cybersecurity workshop: Balancing business innovation and cybersecurity to safeguard operations, passengers and data

Alternative Session Choice

Cybersecurity has never been more critical. As the aviation industry embraces digital transformation, increasingly sophisticated threats, expanding attack surfaces, and the rapid adoption of AI and autonomous technologies are creating new security challenges across the ecosystem. In this interactive workshop, Theresa Blackwell-Frank, President & Chief Information Security Officer at Virtuo Group Corporation, will draw on her extensive experience across the airport industry and other sectors – including with the likes of Pittsburgh International Airport, City of Houston and Houston First Corporation – to explore today’s evolving cyber threat landscape. Attendees will gain practical insights into strengthening cyber resilience while enabling innovation, with a focus on balancing the adoption of smart technologies and digital infrastructure with the need to safeguard sensitive passenger, operational, and business-critical data from emerging threats.

Led by

Theresa Blackwell-Frank
Theresa Blackwell-Frank

President & Chief Information Security Officer

Virtuo Group Corporation
11:30 - 12:30
Future Airports Conference

Case study spotlight: Future airport design, collaboration and operating strategies

What lessons can we learn from major new airport facility developments with bold collaboration and operating strategies set to be delivered in the future?

Moderator:

Max Gosney
Max Gosney

Managing Director

Future Travel Experience

JOINT PRESENTATION

A deep dive on the new Terminal F at DFW International Airport

Jim Moses
Jim Moses

Senior Vice President of DFW Operations

American Airlines
Mohamed Charkas
Mohamed Charkas

EVP, Chief Development and Infrastructure Officer

DFW International Airport

PRESENTATION

Optimising efficiency and enhancing safety with AI and computer vision – lessons learned from real-world implementations

Tim Toerber
Tim Toerber

President – Americas

Assaia

More speakers to be announced soon

12:30 - 14:00

Lunch and networking on the exhibition floor with exclusive launches and unveilings

13:00 - 14:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Speed Networking Forum – Discover the Airports

Speed Networking Forum – Discover the Airports

Following its highly successful debut at APEX FTE EMEA in Dublin, the initiative returns to Dallas and is bigger than ever. This airport-focused session offers attendees the chance to book guaranteed 5-minute introductory meetings with multiple airline buyers who will be hosting meeting tables.

The emphasis is on fostering airline-supplier collaborations on new technologies and sowing the seeds for long-term profit boosting business partnerships.

Participation is included at no additional cost as part of your FTE Global registration, although places are limited and meetings will be allocated on a first-come, first-served basis.

Learn more about Speed Networking, here >>

13:30 - 14:15
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Tech & Innovation Briefing on the exhibition floor – Robotics & Autonomous Vehicles

Tech & Innovation Briefing on the exhibition floor – Robotics & Autonomous Vehicles

The popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services, and concepts. You can expect tailored guided tours from solution providers covering: Artificial Intelligence; Self-Service, Automation & Baggage; and Robotics & Autonomous Vehicles.

14:00 - 14:30
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Post-lunch keynote: One year on: The biggest lessons learned from the opening of Pittsburgh International Airport's new terminal

Moderator:

Ryan Ghee
Ryan Ghee

Chief Operating Officer

Future Travel Experience

Keynote Fireside Chat

14:30 - 15:30
Future Airports Conference

The airport tech stack of the future – transitioning away from legacy systems

This panel will explore how the airport tech stack is evolving, how new technologies and tools can be integrated, whether the industry needs to transition away from legacy infrastructure altogether, and how the biggest challenges can be overcome to unlock greater operational efficiency.

Moderator:

Ross Falconer
Ross Falconer

Head of Content

Future Travel Experience

Panellists:

Chris Gilliland
Chris Gilliland

Director of Airport Experience

oneworld Alliance
Phillip Elchitz
Phillip Elchitz

Director, Operations & Innovation

Kelowna International Airport
Gerhard Girkinger
Gerhard Girkinger

Vice President, Customer Experience and Airports

Oneworld

More speakers to be announced soon

15:30 - 16:15
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

Airline & Airport Future CEO Leadership Panel: Keynote finale

Moderated by:

Dr. Joe Leader
Dr. Joe Leader

Group CEO

APEX/FTE/IFSA

Panellist:

Christina Cassotis
Christina Cassotis

CEO

Pittsburgh International Airport
Ole Orvér
Ole Orvér

CEO

Oneworld

More speakers to be announced soon

17:00 - 18:00
Digital & Innovation
Future Airports Conference
Future Trends & Customer Journey

FTE Global Unofficial Wrap-Up Drinks

FTE Global Unofficial Wrap-Up Drinks

After two days of learning, networking, and inspiration, we invite you to unwind with an informal drink. Rock & Brews is just 12 minutes from the Gaylord Convention Center and 6 minutes from DFW Airport—perfect for a quick drink, a casual bite, or a last stop before you head out.

Digital & Innovation Conference Agenda Launched

Digital & Innovation Conference

Leverage data, digital platforms, and innovation to evolve, create new business models, and reinvent operations & passenger experiences. Topics include digital transformation, AI, Robotics, and digital twins.

Future Airports Conference Agenda Launched

Future Airports Conference

Focus on how future airports should adapt, look, collaborate, and operate. Cover digital transformation, identity, biometrics, security, planning, design, energy & sustainability, baggage, and ramp.

Future Trends & Customer Journeys Conference Agenda Launched

Future Trends & Customer Journeys

Shaping the end-to-end passenger experience from booking, airport terminal processes, inflight, and seamless immigration, and understanding how technology will facilitate this journey.

FTE GLOBAL 2026
Early Bird Rates End 24 July 2026

Ready to join the industry's most influential innovation event?

Join airlines, airports, vendors, startups and industry leaders in Dallas for three days of networking, learning and business opportunities.

Created with the support of the FTE Advisory Board

Event Partners and Sponsors

Vital Event Information

Future Travel Experience Global 2026 will bring together airlines, airports, government agencies, vendors, startups, terminal designers, architects, ground handlers, destination partners, and other key travel industry stakeholders to collaborate and be inspired to transform passenger experience, business performance, and sustainability strategies.

FTE Global 2026 Logo
Event:
Future Travel Experience Global 2026
Date:
September 2026
Location:
Gaylord Texan Resort & Convention Center, Dallas–Fort Worth, Texas, United States

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