Bob Jordan


Southwest Airlines

Anne Rigail


Air France

Justin Erbacci


Los Angeles World Airports

Christine Ourmieres-Widener


TAP Air Portugal

Andrés Conesa



Christina Cassotis


Pittsburgh International Airport

Mike Rousseau

President & CEO

Air Canada

Daniel Coleman

Founder & CEO

Future Travel Experience

Campbell Wilson


Air India

Speakers that took part in FTE Global 2022 include:

John Picard



Michael Rousseau

President and Chief Executive Officer

Air Canada

Scott Kirby


United Airlines

John Thomas


Connect Airlines

Jacqueline Yaft


Austin-Bergstrom International Airport

John Couluris

Vice President, Lunar Permanence

Blue Origin

Jeff Crist

SVP, Enterprise, Regional Properties, and Gaming Technology and Digital

MGM Resorts International

Rocky Wiggins

Senior Vice President & Chief Information Officer

Spirit Airlines

Justin Erbacci


Los Angeles World Airports

Devin Liddell

Principal Futurist


Goutam Kundu

EVP & Chief Digital Strategy and Information Officer

Metropolitan Washington Airports Authority

Naashom Marx

Director of Strategic Innovation - Advanced Mobility

Cincinnati / Northern Kentucky International Airport

Alex Wilcox

CEO & Co-founder

JSX & Board Member, LATAM Airlines

Robin Riedel


McKinsey & Company

Ed Baklor

Head of Customer Care and Programs


Geoffrey Ax

Americas Aviation Practice Leader


Mike Byrom

Vice President, Airport Services

Spirit Airlines

Rishma M. Khimji


Clark County Department of Aviation

Scott DeAngelo

Executive Vice President – Chief Marketing Officer


Rohit Talwar


Fast Future

Brian Cobb

Chief Innovation Officer

Cincinnati / Northern Kentucky International Airport

Duncan Bureau

Chief Commercial Officer (CCO)

Canada Jetlines

Linda Schucroft

Director, Innovation


Samuel Ingalls


Barich, Inc

Preston Peterson

Director of Customer Experience Innovation

American Airlines

Lisa Sullivan

Senior Vice President - Travel and Transport


Oz Eliav


Cockpit Innovation

Stephen Snyder

Managing Director, Operations & Partnerships

JetBlue Technology Ventures

Manish Raniga

Group Operating Partner - Aviation

777 Partners & CEO, Value Alliance

Thanos Smith

Chief Visionary Officer

Paragon VTOL Aerospace

Bryant Walker

ACM / Aviation Administrator

City of Brownsville – Department of Aviation

Michael Taylor

Managing Director of Travel, Hospitality, and Retail Intelligence

J.D. Power

Dr. Joe Leader



Gordon Wilson

VP of Identity Verification


Daniel Coleman

Founder & CEO

Future Travel Experience

Chris Annetts

Chief Strategy Officer


Doug OGorden

Director of Digital Media & Events &

Amena Ali



Kris Ranganath

Senior Vice President of Innovation


Eduardo Valencia


Metropolitan Airports Commission

Maurice Jenkins

Chief Innovation Officer

Miami International Airport

Mike Youngs

VP of Information Technology

Dallas-Fort Worth International Airport

Jay Floyd

VP Corporate Strategy, Sales and Product Development

ExteNet Systems

T.J. Schulz


Airport Consultants Council

Nishant Rao

Economic Development Professional | Aviation & Aerospace Top 20 Under 40

Nieuport Aviation

Jesus Saenz

Director of Airports

City of San Antonio

Jimmy Hahn

SVP, Central Operations & Innovation


Kevin Shrier

President of the Americas


Pietro Caminiti

Head of IT solutions

Aeroporti di Roma

Ajay Amlani

SVP - Head of Americas


Jeff Lennon

Vice President of Strategic Sales


Patrick Sgueglia

Product Manager - Regulatory Services & Biometrics


Matt Gilkeson

Director, Innovation Task Force

Transportation Security Administration (TSA)

Dave Wilson


The Airport Guy

Justin Phy

President & Principal Consultant

Barich, Inc

Tom Stevens

CX Pioneer & former Director of Brand and Customer Experience, British Airways


Ryan Ghee

Head of Strategy & Development

Future Travel Experience

Alex Peric

VP & Chief Operating Officer

Gerald R. Ford International Airport Authority (GRR)

Kevin Kleist

Emerging Trends - Operational Strategy & Design

Southwest Airlines

Ryan Chou

Venture Investor

JetBlue Technology Ventures

Simon Dempsey


Plan3 and FTE’s ‘Mayor for Startups’

Daniel McCoy

Chief Innovation Officer

Transportation Security Administration (TSA)

Tom Mano

Vice President, Products & Services Planning

All Nippon Airways

Megan Bozarth

Assistant Vice President of Customer Program Development

DFW International Airport

Julie Melnick

Founder & CEO


Chris Runde

Corporate Strategy & Innovation

Ross & Baruzzini

Shaun Klann

Head of Strategic Growth


Eve Machol

Airport/Transportation Industry Director


Haider Hayat

Manager IT Projects - Apps, Information Technology

Hamad International Airport

Nael Samha

Acting Executive Director - Targeting and Analysis Systems Program Directorate

U.S. Customs and Border Protection

Jason Van Sice

Vice President


Sherry Stein

Head of Technology Strategy, Americas


Marcus Session

Vice President Information Technology Services

Tampa International Airport & Chair of the ACI Innovation@Airports Working Group

Bob Kwik

Global Head of Airports

Amazon Web Services

Rakan Khaled

General Manager, Airport Solutions, Connected Aviation Solutions

Collins Aerospace

David Wilson

Managing Partner

daa International

Paul Puopolo

Executive Vice President of Innovation

Dallas-Fort Worth International Airport

Melissa Conley

Executive Director of Capability Management and Innovation

Transportation Security Administration (TSA)

Dan Tanciar

Chief Innovation Officer


Diane J. Sabatino

Deputy Executive Assistant Commissioner, Office of Field Operations

U.S. Customs and Border Protection

Austin Gould

Assistant Administrator, RCA

Transportation Security Administration (TSA)

Greg Forbes

Managing Director Airport Experience

Delta Air Lines

Anique Kamphuis

Senior Product Owner Baggage Teams Business Platform Ground

KLM Royal Dutch Airlines

Arturo Garcia-Alonso



Ian Scoley

Head of Design

AMP (Applied Mobility Partners)

Justin Towles


Crown Consulting

James Dorris

Co-Founder and CEO

Odys Aviation

Pierre Gourdain

Senior Managing Director, US, Canada


Myron Keehn

Vice President - Air Service, Business Development, ESG and Stakeholder Relations

Edmonton International Airport

Yemi Oshinnaiye

Chief Information Officer (CIO)

Transportation Security Administration (TSA)

Cole Wolfson

Director, xBridge

Allegheny County Airport Authority

Chamil Liyanage

Managing Director, Airport Passenger & Hospitality Services

Plaza Premium Group

Asha Jacob

Head of Airport Solutions, Travel and Hospitality, Strategic Initiatives Group

Tata Consultancy Services

Ron Glickman

Vice President


Carlos Conde

Commercial Manager, Panama, Central America and Mexico

Air Europa

Erika Moore

COTS- Chief Officer Travel Supply


Thomas Kearns

Digital Innovation Strategist

Perkins and Will

Jooyoon Choi

Manager - Fast Travel Team / Passenger Innovation Group

Incheon International Airport Corporation (IIAC)

Clyde Hutchinson

General Partner

Team ABC (former Head of Viva Air Labs)

Sarah Wittlieb

Vice President Sales & Innovation

LabCampus GmbH

Amit Singh

Sustainability Solutions Lead

Publicis Sapient

Shane O’Flaherty

Global Director: Travel, Transportation & Hospitality


Erwan Perhirin

Director – Product Marketing


Amanda Drescher

Senior Product Manager

Alaska Airlines

Miguel Ruiz

Principal Software Engineer

Alaska Airlines

Gary McDonald

President, Americas

Materna IPS USA Corp.

Jasper Quak

Managing Director


Gus Naughton

Senior Software Engineer

Alaska Airlines

les Wuisman

Director – Integral Analytics KLM Operations


Darin Juby

Director Baggage Services

Greater Toronto Airports Authority

Marlon van der Meer

Founder & CEO

BagsID Network

Eleonore Wenzl-Bery

Passenger & Baggage Processes

Lufthansa Group

Lars Mehrtens

Research Associate

Fraunhofer IML

Per Engelbrechtsen

Business Development Director

Beumer Group

Byron Smith

Chief Technology Officer


Jose Salamo

Associate Director, Baggage Services Terminal 1

Greater Toronto Airports Authority

Jason Odey

Director, Global Baggage Excellence

Air Canada

Idar Sørgjerd

Manager, Baggage Handling Service, Technical Infrastructure & Innovations


Gerardo Fuster

Business Development Manager

Americas at Plaza Premium Group

Anand Sebastian Bosco

Client Partner

Tata Consultancy Services

Pascal Belanger

Senior Vice-President, Commercial Development and Operations

Plaza Premium Group

Andrew Yiu

Vice President, Customer Experience

Air Canada & Air Canada Rouge

Steven Murtoff

Senior Director, Inflight Operations, Southwest Airlines and President, Board of Directors

International Flight Services Association (IFSA)

Vanessa Lindstrom

Director – Food Safety and Regulatory Compliance

United Airlines & Board Member, International Flight Services Association (IFSA)

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Vital Event Information

Future Travel Experience Global 2023 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

Future Travel Experience Global 2023
- September 2022
Long Beach Convention Center, California, United States