REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
New airline Riyadh Air has announced an order of up to 72 Boeing 787-9 Dreamliners. Plans include digital innovation at every passenger touchpoint, state-of-the-art cabin interiors and next-generation IFEC.
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
SWISS is to offer travellers a totally new and more personalised ‘SWISS Senses’ travel experience from 2025. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft.
Luxair has completed installation of nose-to-tail in-seat power from Burrana on the first of four Boeing 737-800 aircraft as part of its cabin upgrade programme to deliver an enhanced passenger experience.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Air Malta is to deploy a Blueview digital passenger experience from Bluebox Aviation Systems on its new Airbus A320 neo aircraft. This will be configured to offer passengers an inflight entertainment experience.
Porter Airlines has unveiled details of its updated premium inflight service offering, with a distinct digital passenger experience and a new level of food and beverage service.
airBaltic has announced it will equip its entire fleet with SpaceX’s Starlink internet connectivity system. It means all passengers will benefit from complimentary, high-speed internet access.
Here we highlight some of the most innovative solutions that will be on display at FTE APEX Asia Expo, taking place in Singapore on 9-10 November 2022.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Leaders from Air Canada, Panasonic Avionics, Delta Flight Products, Burrana, Anuvu and Axinom, discuss how IFEC will evolve post-COVID-19.
The new brand will reflect the company’s focus on next-generation passenger and guest connected experiences up in the air.
KLM has partnered with Viasat to install its latest inflight connectivity equipment on a total of eighteen Boeing 737-800s by the end of this year.
Leaders from American Airlines, Aeroméxico and Viasat share strategies on adapting the inflight connectivity proposition to match latest customer-trends.
American Airlines has announced new initiatives to enhance customer experience and well-being, including touchless check-in and a new Wi-Fi portal.
Middle East Airlines’ new A321 fleet will be fitted with Panasonic’s eX1 seatback IFE solution, as well as Wi-Fi with a host of connectivity benefits.
In our recent webinar, JAL, Boeing, APEX and ACA discussed new approaches to aircraft cabin interiors, catering, IFEC and passenger wellbeing post-COVID-19.
The new modular platform for inflight connectivity enables technical flexibility for airlines and a seamless ground-to-sky experience for passengers.
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