Up in the Air: Personalisation

Using HoloLens, data such as a customer’s preferred meal and drinks choice, onward travel plans and loyalty membership details could be displayed.

The two parties are co-developing a “CrewTab” solution, which is being designed to enhance in-flight service delivery and increase personalisation.

Economy passengers flying between Los Angeles and New York, and between San Francisco and New York, will be offered complimentary meals.

Delta Air Lines is re-introducing complimentary meals for economy class passengers on a number of its longest domestic flights.

Finnair is the first airline in the world to allow passengers to pay for in-flight purchases using Alipay, which is popular among Chinese travellers.

FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.

Delta is unveiling a new improved onboard lineup snack offering, including larger portions and more variety for customers while supporting its mission of continuing to invest in the overall onboard experience.

Emirates has introduced a new Christmas menu across all cabin classes featuring traditional festive meals, reflecting on its commitment to providing regional and seasonal offering.