Redefining the end-to-end passenger experience | Independent news and events
News and industry analysis on in-flight ancillary revenue generation opportunities made available to airlines through digital retailing and collaboration with partners.
KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.
Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.
Sari Nevanlinna, Head of Ancillary Business, Finnair, discusses the airline’s ancillary revenue strategy and explains what steps are being taken to increase inflight ancillaries.
The BARTA (Brands, Airlines, Retailers, Technology, Airports) trial, which began in March, involves a unique collaboration between Budapest Airport, Heinemann Duty Free and Wizz Air.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
FTE explores the current state of in-flight connectivity in Asia and examines whether airlines in the region are well positioned to turn connectivity into a profit centre.
Lufthansa has partnered with REWE to enable passengers on long-haul flights to purchase groceries and arrange delivery to their home address.
Airlines stand to make $30 billion in broadband-enabled in-flight ancillary revenues by 2035, according to a study by LSE in association with Inmarsat.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Download AirlineTrends’ PAXEX360 Workshop slide deck, which was crafted especially for FTE Europe and Ancillary in Dublin.
Philippine Airlines (PAL) has introduced its latest ancillary inflight offering myPAL Surprise, which will enable passengers to pre-order gifts for their loved ones.
Raymond Kollau, founder of AirlineTrends, explores the current state of in-flight retail and identifies new opportunities to increase ancillary revenues.
From AirAsia’s “digital airline” strategy to Flybe’s decision to re-introduce onboard duty free, FTE assesses the in-flight retail landscape.
SpiceJet will soon offer in-flight entertainment and retail services, after announcing that it will equip its entire fleet with BoardConnect Portable.
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