REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Ancillary: In-flight

News and industry analysis on in-flight ancillary revenue generation opportunities made available to airlines through digital retailing and collaboration with partners.

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Emirates revamps inflight retail offering with new shopping channel

Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.

In-flight // Nov 2019

Singapore Airlines unveils all-new KrisShop

Singapore Airlines has announced the redesign of its KrisShop inflight offering into a separate subsidiary focused on global travel retail e-commerce.

In-flight, Pre-travel // Aug 2019

KLM latest to drop onboard duty free as airlines explore new ways to boost ancillary revenues

KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.

In-flight // Mar 2019

Panasonic Avionics partners with Raleigh & Drake to offer personalised content

Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.

IFE, In-flight // Dec 2018

Finnair looks to the future for inflight ancillaries; aims to provide value through diversification, simplification and “glocalising” product

Sari Nevanlinna, Head of Ancillary Business, Finnair, discusses the airline’s ancillary revenue strategy and explains what steps are being taken to increase inflight ancillaries.

In-flight // May 2018

BARTA update: Budapest Airport, Wizz Air and Heinemann trial ‘exceeding all expectations’

Airport, In-flight // Apr 2018

Heinemann Australia partners with startup SkyBuys on end-to-end retail trial

Airport, In-flight, Startups // Mar 2018

Singapore Airlines to launch new omni-channel e-commerce platforms

In-flight // Mar 2018

Budapest Airport, Wizz Air and Heinemann Duty Free collaborate on first-of-its-kind travel retail trial

Airport, In-flight // Mar 2018

Iberia Express adopts inflight programmatic video advertising platform

Inadvia and Immfly have brought the inventive video advertising platform to Iberia Express’ wireless in-flight entertainment system.

In-flight // Jan 2018

Free download: Top ancillary revenue innovations from along the end-to-end customer journey

Originally presented at FTE Asia EXPO 2017, AirlineTrends’ ancillary-focused presentation can now be downloaded for free.

In-flight // Nov 2017

Will Asia’s airlines grasp the huge opportunities presented by in-flight connectivity and e-commerce?

FTE explores the current state of in-flight connectivity in Asia and examines whether airlines in the region are well positioned to turn connectivity into a profit centre.

Connectivity, In-flight // Oct 2017

Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Lufthansa trials in-flight grocery shopping and home delivery service

Lufthansa has partnered with REWE to enable passengers on long-haul flights to purchase groceries and arrange delivery to their home address.

Connectivity, In-flight // Oct 2017

Study: Airlines could make $30 billion from in-flight connectivity by 2035

Airlines stand to make $30 billion in broadband-enabled in-flight ancillary revenues by 2035, according to a study by LSE in association with Inmarsat.

Connectivity, In-flight // Sep 2017

Budapest Airport, Wizz Air and Heinemann commit to revolutionary ‘BARTA’ trial to boost revenues and passenger experience

The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.

Airport, In-flight // Jul 2017

Free download: PAXEX360 Workshop – Monetising Inflight Digital Platforms

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Ancillary: In-flight

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Emirates revamps inflight retail offering with new shopping channel

Singapore Airlines unveils all-new KrisShop

KLM latest to drop onboard duty free as airlines explore new ways to boost ancillary revenues

Panasonic Avionics partners with Raleigh & Drake to offer personalised content

Finnair looks to the future for inflight ancillaries; aims to provide value through diversification, simplification and “glocalising” product

BARTA update: Budapest Airport, Wizz Air and Heinemann trial ‘exceeding all expectations’

Heinemann Australia partners with startup SkyBuys on end-to-end retail trial

Singapore Airlines to launch new omni-channel e-commerce platforms

Budapest Airport, Wizz Air and Heinemann Duty Free collaborate on first-of-its-kind travel retail trial

Iberia Express adopts inflight programmatic video advertising platform

Free download: Top ancillary revenue innovations from along the end-to-end customer journey

Will Asia’s airlines grasp the huge opportunities presented by in-flight connectivity and e-commerce?

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Lufthansa trials in-flight grocery shopping and home delivery service

Study: Airlines could make $30 billion from in-flight connectivity by 2035

Budapest Airport, Wizz Air and Heinemann commit to revolutionary ‘BARTA’ trial to boost revenues and passenger experience

Free download: PAXEX360 Workshop – Monetising Inflight Digital Platforms

Philippine Airlines introduces ancillary inflight offering myPAL Surprise

Onboard ancillaries: how airlines can monetise their in-flight engagement platforms

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