REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on in-flight ancillary revenue generation opportunities made available to airlines through digital retailing and collaboration with partners.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
The airBaltic SKY Service platform will enable passengers to use their mobile devices to order items from the onboard menu and duty free shop.
The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
Singapore Airlines’ new inflight shopping experience is available on the KrisShop e-commerce platform via the KrisWorld IFE system.
Passengers using the service can use their own mobile devices to reserve airport transfers to their final destination during the flight.
KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.
Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.
Sari Nevanlinna, Head of Ancillary Business, Finnair, discusses the airline’s ancillary revenue strategy and explains what steps are being taken to increase inflight ancillaries.
9-10 Nov 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The BARTA (Brands, Airlines, Retailers, Technology, Airports) trial, which began in March, involves a unique collaboration between Budapest Airport, Heinemann Duty Free and Wizz Air.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
Singapore Airlines has partnered with DFASS SATS in a joint venture to offer travellers inflight duty free and duty paid goods and pre-order services with onboard and ground-based delivery.
The BARTA initiative goes beyond the existing airport-retailer-brand relationship, bringing an airline into the mix for the first time.
Inadvia and Immfly have brought the inventive video advertising platform to Iberia Express’ wireless in-flight entertainment system.
Originally presented at FTE Asia EXPO 2017, AirlineTrends’ ancillary-focused presentation can now be downloaded for free.
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