flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
The airBaltic SKY Service platform will enable passengers to use their mobile devices to order items from the onboard menu and duty free shop.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.
Singapore Airlines has announced the redesign of its KrisShop inflight offering into a separate subsidiary focused on global travel retail e-commerce.
KLM Royal Dutch Airlines has become the latest airline to suspend its inflight duty free sales, as the industry responds to changing customer needs.
Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.
Sari Nevanlinna, Head of Ancillary Business, Finnair, discusses the airline’s ancillary revenue strategy and explains what steps are being taken to increase inflight ancillaries.
The BARTA (Brands, Airlines, Retailers, Technology, Airports) trial, which began in March, involves a unique collaboration between Budapest Airport, Heinemann Duty Free and Wizz Air.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
Singapore Airlines has partnered with DFASS SATS in a joint venture to offer travellers inflight duty free and duty paid goods and pre-order services with onboard and ground-based delivery.
The BARTA initiative goes beyond the existing airport-retailer-brand relationship, bringing an airline into the mix for the first time.
Inadvia and Immfly have brought the inventive video advertising platform to Iberia Express’ wireless in-flight entertainment system.
Originally presented at FTE Asia EXPO 2017, AirlineTrends’ ancillary-focused presentation can now be downloaded for free.
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