Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.
News and industry analysis on in-flight ancillary revenue generation opportunities made available to airlines through digital retailing and collaboration with partners.
Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.
Alaska Airlines is serving its first-ever custom craft beer exclusively brewed for the carrier and offered complimentary in First and Premium Class, and for purchase in the Main Cabin and select lounges.
Icelandair is collaborating with Omnevo on the deployment of a cutting-edge Electronic Point of Sale (ePOS) system. The partnership aims to revolutionise inflight services and enhance passenger experience.
Oman Air and Branchspace have partnered on a new digital retailing platform for the airline. This includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital CX.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>airBaltic has announced that during the first half of 2023 total revenue from ancillary products increased by 39%, as it aims to offer services “to enhance passenger comfort and the whole flight experience”.
Georg Haraldsson, Chief Information Officer, PLAY, explains how the airline is navigating the tech landscape, its approach to retailing, and the ways in which it is looking to maximise inflight sales opportunities.
The winner of each award will be announced during an official awards ceremony on 24 May at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 23-25 May 2023).
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
easyJet has selected technology provider AirFi to support its ambitions to deliver an industry-leading, digital onboard experience.
Passengers travelling with Transavia from Schiphol Airport can visit the Transavia pre-order menu up to two hours before boarding to place their order.
The winner of each award will be announced at a special presentation ceremony during the upcoming FTE Dublin mega-show on 7-9 June.
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
Central to the new platform will be the development of SKY express’ inflight F&B offer through its new ‘SKY Drinks & Bites’ expanded menu.
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
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