Redefining the end-to-end passenger experience | Independent news and events
News and industry analysis on pre-travel opportunities for airlines and other air transport industry stakeholders to use digital retail to boost passenger spend.
The Qantas Distribution Platform is part of Qantas’ plans to enhance the airline retailing, booking and servicing capabilities for its trade partners.
The partnership will support SAS’ digital transformation strategy with New Distribution Capability (NDC), merchandising and order management.
Customers can simply take a screengrab of a destination they have seen on Instagram and then upload the image to Look&Book in the easyJet app.
Jetstar customers will soon be able to book flights directly on Alibaba Group’s online travel service platform, Fliggy.
The new Virgin-wide loyalty programme will reward customer loyalty across Virgin branded companies, including Virgin Atlantic.
Booking.com will enable passengers travelling with Air Seychelles to book a variety of accommodation options through a custom integration on airseychelles.com.
Lufthansa and Austrian Airlines have announced that they will join SWISS in introducing a “preferred seat zone” on long-haul flights.
Flybe CIO Peter Hauptvogel outlines how the regional airline plans to use digital developments and the latest technology to realise wide-reaching improvements.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The blockchain-based digital wallet will allow travellers to use KrisFlyer miles for point-of-sale transactions at participating retail merchants.
Ryanair customers who book accommodation through Ryanair Rooms will now receive 10% back in credit to spend on flights.
Ryanair Transfers, powered by CarTrawler, gives travellers a direct connection to ground transport options across 33 European countries.
Passengers will be able to earn frequent flyer points on Uber trips to and from certain airports in Australia when booking an Uber via the Qantas app.
Lufthansa Group has entered into a partnership with Winding Tree, which aims to make travel cheaper for consumers and more profitable for providers.
Air New Zealand’s Manager Direct Ancillary Revenue, Commercial, Dianne Parry-Ernst, outlines the airline’s proactive attempts to integrate the digital world into its ancillary and passenger communication strategy.
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