REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on pre-travel opportunities for airlines and other air transport industry stakeholders to use digital retail to boost passenger spend.
Vueling has announced a travel protection partnership with Cover Genius. The airline has plans to expand its digital offering through its website and mobile app as part of the Vueling Transform programme.
The PROS Platform for Travel will enable Air Europa to deliver value across the entire booking journey and drive ancillary revenue.
Economy customers travelling with Icelandair can now pre-purchase their inflight food on flights from Iceland to Europe and North America.
Lufthansa and Travelport have partnered to implement an end-to-end new distribution capability (NDC) functionality, expected to launch in 2022.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
JFKIAT, operator of Terminal 4 at John F. Kennedy International Airport, has launched a branded digital marketplace for duty free shopping.
Karen Chan, CEO, AirAsia.com, shares how AirAsia is transforming from a budget carrier to a digital lifestyle company, tapping into new business verticals.
Singapore Airlines’ all-new Kris+ app aims to bring payment, lifestyle and rewards services together in one platform for its customers.
Vistara Upgrades, launched in partnership with Plusgrade, enables passengers to upgrade their seats through an online portal.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
The partnership between the two companies will provide travellers with access to a more extensive multi-product selection, greater convenience and benefits.
FTE looks at how the likes of Singapore Airlines, Malaysia Airlines and AirAsia are tapping into new digital revenue streams and partnerships.
The new partnership will see Trip.com Group and AirAsia.com collaborate on a range of end-to-end product offering across both digital platforms.
Etihad Guest has launched a new mobile app which allows UAE-based members to spend their miles at selected malls in Abu Dhabi and Al Ain.
Passengers travelling on airBaltic from July will be able to select Green, Green Plus, Green Classic or Business class tickets tailored to their needs.
British Airways has announced new initiatives which will accelerate the benefits available to customers who book through NDC enabled travel agents.
The new programme will allow KrisFlyer members and Mastercard holders to use their miles on specially curated activities and events.
Qatar Airways has launched a new augmented reality experience for customers, to mark the launch of the FIFA Club World Cup Qatar 2019.
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