The new Virgin-wide loyalty programme will reward customer loyalty across Virgin branded companies, including Virgin Atlantic.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
News and industry analysis on pre-travel opportunities for airlines and other air transport industry stakeholders to use digital retail to boost passenger spend.
The new Virgin-wide loyalty programme will reward customer loyalty across Virgin branded companies, including Virgin Atlantic.
Singapore Airlines’ KrisFlyer members can now use KrisPay, a blockchain-based airline loyalty digital wallet, for their purchases at partner merchants.
The dynamic live auction enables customers to receive real-time notifications of their bid and allows two or more individual bids at the same time.
The new Emirates Skywards GO app offers members access to 2-for-1 offers at some of the best restaurants and spas in over 20 cities.
Lufthansa Group has signed a multi-year subscription deal with Routehappy to create and distribute rich content for Austrian Airlines, Lufthansa, and SWISS.
Ryanair customers who book accommodation through Ryanair Rooms will now receive 10% back in credit to spend on flights.
Ryanair Transfers, powered by CarTrawler, gives travellers a direct connection to ground transport options across 33 European countries.
Passengers will be able to earn frequent flyer points on Uber trips to and from certain airports in Australia when booking an Uber via the Qantas app.
10-12 September 2018, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Dublin, Ireland
2019 dates to be announced soon
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
Dublin, Ireland
2019 dates to be announced soon
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Lufthansa Group has entered into a partnership with Winding Tree, which aims to make travel cheaper for consumers and more profitable for providers.
Air New Zealand’s Manager Direct Ancillary Revenue, Commercial, Dianne Parry-Ernst, outlines the airline’s proactive attempts to integrate the digital world into its ancillary and passenger communication strategy.
Ryanair will continue to develop its “Amazon of Travel” platform through better search tools, travel guides, express booking and onward transport partnerships.
easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.
Jetstar and Airbnb have announced a partnership that will allow customers to book Airbnb accommodation alongside their flights.
Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.
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