REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

NEW

The first air transport innovation network

9-10 June 2021

Dublin

7-9 Dec 2020

Las Vegas

10-11 Nov 2020

Singapore

Redefining the end-to-end passenger experience | Independent news and events

Ancillary: Pre-travel

Subscribe to our newsletter

easyJet creates new digital ancillary revenue stream with GetYourGuide partnership

easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.

Pre-travel // May 2017

Jetstar partners with Airbnb to offer seamless flight and accommodation bookings

Jetstar and Airbnb have announced a partnership that will allow customers to book Airbnb accommodation alongside their flights.

Pre-travel // Mar 2017

A blueprint for how airlines and airports can better integrate their retail business in the future

Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.

In-flight, Pre-travel // Mar 2017

Jet Airways partners with Uber to simplify end-to-end travel experience

Jet Airways has partnered with ride hailing app Uber to offer passengers the option of booking an Uber via the airline’s app.

Pre-travel // Mar 2017

FTE Ancillary conference agenda launched – Ryanair, IAG, Emirates, Airbnb, AirAsia, Aer Lingus and Google among speakers

Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.

Airport, FTE Event News, In-flight, Post-travel, Pre-travel // Mar 2017

Fraport and Heinemann launch home delivery for pre-ordered duty free

Airport, Pre-travel // Mar 2017

Rising VivaAerobus revenues highlight value of personalised interactions

Pre-travel // Mar 2017

Finnair’s Skyscanner trial aims to boost online conversion and ancillaries

Pre-travel // Mar 2017

Report highlights most effective uses of mobile and apps to increase airline ancillary revenues

Pre-travel // Feb 2017

Royal Brunei partners with ground transport operators to simplify travel experience

Royal Brunei Airlines has teamed up with National Express, Great Western Railway and Heathrow Express to simplify the end-to-end travel experience.

Pre-travel // Feb 2017

CRL passengers urged to ‘buy before you fly’ with new online duty free service

Passengers flying from Brussels South Charleroi Airport can browse more than 5,000 products online and opt to have them delivered to their home.

Airport, Pre-travel // Jan 2017

Fraport and Gebr. Heinemann announce new travel retail joint venture

Fraport and Gebr. Heinemann have agreed to establish a joint venture that will run a total of 27 duty free and travel retail stores at Frankfurt Airport.

Airport, Pre-travel // Dec 2016

Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Find out more

Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Find out more

Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Find out more

FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

Find out more

British Airways launches Facebook chatbot with personalised offers and recommendations

Get Future Travel Experience news & updates sent to your inbox

Ancillary: Pre-travel

Subscribe to our newsletter

easyJet creates new digital ancillary revenue stream with GetYourGuide partnership

Jetstar partners with Airbnb to offer seamless flight and accommodation bookings

A blueprint for how airlines and airports can better integrate their retail business in the future

Jet Airways partners with Uber to simplify end-to-end travel experience

FTE Ancillary conference agenda launched – Ryanair, IAG, Emirates, Airbnb, AirAsia, Aer Lingus and Google among speakers

Fraport and Heinemann launch home delivery for pre-ordered duty free

Rising VivaAerobus revenues highlight value of personalised interactions

Finnair’s Skyscanner trial aims to boost online conversion and ancillaries

Report highlights most effective uses of mobile and apps to increase airline ancillary revenues

Royal Brunei partners with ground transport operators to simplify travel experience

CRL passengers urged to ‘buy before you fly’ with new online duty free service

Fraport and Gebr. Heinemann announce new travel retail joint venture

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

British Airways launches Facebook chatbot with personalised offers and recommendations

AirAsia focuses on digitalisation in effort to boost ancillary revenues

Airbnb Trips presents airlines with a digital ancillary revenue masterclass

Seatfrog to bring mobile-based seat upgrade auctions to travellers

Behind the scenes of Ryanair Labs’ customer experience plans – CRM, wearables, IFEC and ‘real personalisation’

BA extends food pre-ordering service to five medium-haul routes

Events

News

Links