British Airways has launched a chatbot for the Facebook Messenger platform, which offers travellers personalised recommendations and offers.
Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
British Airways has launched a chatbot for the Facebook Messenger platform, which offers travellers personalised recommendations and offers.
AirAsia Group CEO Tony Fernandes has revealed plans to turn AirAsia into a fully fledged “digital airline” to increase ancillary revenues.
Following the launch of Airbnb Trips, FTE highlights what airlines can learn from the platform to help boost digital ancillary revenues.
Seatfrog has announced that it is partnering with Amadeus Next, as they aim to bring the auction bidding service to travellers.
John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
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